Inside Retail

JUNE 6, 2024

Ikea Australia overhauled its Sydney flagship in Tempe, NSW, to shine a light on the growing issue of homelessness in Australia. On Wednesday, customers were confronted with a car parked inside the store and a tent pitched in the restaurant, reminders of a societal issue that impacts 120,000 people every day but is often kept in the dark. It can be tricky for businesses to authentically partner with charities beyond simply making a donation to drive positive change for communities and societies.

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Planning Consumer Shopping ATS 263

Retail Wire

JUNE 5, 2024

A spokesperson for Google's parent company Alphabet said that Keith Enright, the tech giant's chief privacy officer, will depart from the company this fall, following a 13-year run with them, and there are no plans to replace him.

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Planning 277

Inside Retail

JUNE 4, 2024

The franchisor of the 85 Degrees cafe chain in Australia has been fined $1.44 million for underpayments at its franchisee outlets in Sydney. 85 Degrees Coffee Australia, which operated 85 Degrees-branded outlets in NSW and the ACT, was charged for “systematic failure to ensure compliance within its franchise network”, according to the Fair Work Ombudsman (FWO).

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Location ATS 298

Retail TouchPoints

JUNE 3, 2024

For the fourth year, Retail TouchPoints and Design:Retail are revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

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Wholesale Space Planning Finance Management 300

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Retail Focus

JUNE 3, 2024

Bingo, a quintessentially British pastime, is experiencing an unexpected resurgence in the UK. After years of decline, driven by changing social habits and the advent of online gaming, bingo halls are making a remarkable comeback on the high streets. This revival is attributed to several factors, ranging from nostalgia and social interaction to innovative business strategies and the influence of online bingo games.

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Advertising Returns ATS 236

Tokinomo

JUNE 1, 2024

Category Management plays a pivotal role in the intricate landscape of retail, yet its essence extends beyond mere simplicity. At a fundamental level, it aims to enhance customer experiences, streamline operational efficiencies, and cultivate profitability. However, the realm of Category Management delves deeper than surface perceptions, encompassing a multifaceted approach to retail strategy.

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Management Customer Experience Marketing ATS 181

Retail Wire

JUNE 5, 2024

In an upcoming speech at the Financial Stability Oversight Council (FSOC) and Brookings Institution AI conference, U.S. Treasury Secretary Janet Yellen is set to address the dual-edged nature of artificial intelligence (AI) in the financial sector.

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Finance ATS 273

Retail Focus

JUNE 7, 2024

Russell & Bromley’s beautiful new boutique store in Hampstead, London, designed by design & architect studio Shed, and lit by Shoplight, has been created to gracefully blend in with the surrounding village aesthetic, retain the building’s original character and showcase Russell & Bromley’s luxury fashion footwear. Shed’s new design concept is in fact a new blueprint for Russell & Bromley as it expands in the UK and beyond.

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Boutique Fashion Shopping 147

Retail Gazette

JUNE 5, 2024

British retail sales to the EU have plummeted £6bn since Brexit, despite a flourishing European ecommerce market, new research has found. While online retail is estimated to add £323bn of annual sales to EU economies, trade frictions from Brexit-related complexities are limiting this sales opportunity for UK brands and retailers, according to findings by Retail Economics and Tradebyte.

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Beauty and Health Apparel Fulfillment Accounting 140

Inside Retail

JUNE 5, 2024

Bolia, the Scandinavian furniture brand, is set to open its first Australian flagship store in Melbourne this month. Its new 415sqm Richmond store is described as “an inspiration universe” for furniture buyers to delve into tactile material and colour samples “to build their dream piece of furniture” at the in-store design atelier.

Location 262

Location Consumer ATS 262

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Now, the discount retailer has removed self-checkout from approximately 12,000 stores since the beginning of 2024, including 3,000 in May alone, citing shrink as the primary reason for the change.

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Checkout Payment Services Inventory Management ATS 255

Retail Wire

JUNE 5, 2024

Warner Bros. Discovery’s Max revealed that it will raise prices for its ad-free subscriptions, following a trend among various streaming services to hike membership fees.

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Retail Focus

JUNE 6, 2024

Game-changing travel innovation and expert craftsmanship define new premium luggage brand, Timothy London. The British-based brand stands out from the travel pack with its superior product design, showcasing travel-led innovation and engineering excellence. Timothy London is poised to establish itself as one of the world’s leading luggage manufacturers, delivering the perfect travelling companion for all of life’s adventures.

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Accessories Returns Consumer Marketing 147

Retail Gazette

JUNE 7, 2024

Asda co-owner Zuber Issa has sold his stake in the supermarket chain to co-owner TDR Capital, as the private equity firm becomes the majority owner. The deal, which will complete later this year, brings the ownership of Asda to 67.5% by TDR Capital, 22.5% by Mohsin Issa, and 10% by Walmart. Zuber Issa will also step down as co-chief executive of EG Group after reaching an agreement to acquire its remaining UK forecourt business and certain standalone food service locations for £228m.

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Supermarket Location Management Marketing 124

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Inside Retail

JUNE 6, 2024

The Shop, Distributive and Allied Employees’ Association ( SDA ) – the retail and fast food workers’ union – has launched a case to abolish junior rates for workers, which retailers believe will pose challenges for young people getting their first job. The SDA is seeking to ensure workers 18 and over in retail, fast food and pharmacy are paid the full rate, the Australian Financial Review reported.

Shopping 260

Shopping Marketing 260

Retail TouchPoints

JUNE 4, 2024

Ebay is continuing to expand its consignment service , which will now include fine jewelry, luxury watches and footwear. The service, already available for handbags and luxury apparel , allows casual sellers to access Ebay experts for help listing and selling their high-end products. Since the launch of its consignment service, sellers are seeing stronger final sales prices than if they had listed the traditional way on Ebay.

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Jewelry Apparel Shipping Fashion 246

Retail Wire

JUNE 5, 2024

The Bank of Canada has initiated a rate cut, reducing the benchmark overnight rate by 25 basis points to 4.75%, marking the first step in an easing cycle among the Group of Seven (G7) central banks.

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ATS Finance 232

Retail Focus

JUNE 6, 2024

Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. The luxury market has been flooded with high-end and accessible luxury brands offering products and services at high prices in recent years. An alarming trend has emerged: the decline in service quality. Consumers are discovering that paying a premium does not always ensure exceptional service.

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Fulfillment Consumer Accounting Customer Experience 147

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Gazette

JUNE 4, 2024

Tesco has launched an online marketplace allowing customers the ability to shop thousands of third-party products when buying their groceries. The supermarket said the addition of a marketplace will make Tesco.com “a one-stop shop for everything customers need”. It has launched the platform with 9,000 products listed across DIY, garden, homeware, pet care and toys.

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Shopping Grocer Supermarket Fulfillment 129

Inside Retail

JUNE 3, 2024

Shein is getting ready to touchdown in Perth, marking the brand’s first visit to Western Australia after successful activations in Brisbane, Melbourne, and Sydney. This will be the global online fashion retailer’s seventh Australian pop-up and is set to showcase its extensive range of on-trend, affordable and size-inclusive collections. “Shein is thrilled to be making our first visit to Perth, bringing to life another in-person, immersive shopping experience.

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Planning Fashion Consumer Shopping 278

Retail TouchPoints

JUNE 3, 2024

Households in the greater Philadelphia area as well as Boston, Detroit, Minneapolis and San Bernardino, Calif. will now have access to Walmart InHome, the retailer’s top-shelf delivery service. The expansion brings InHome — which launched in October 2019 in three markets — to more than 50 markets covering 45 million homes. As its name suggests, InHome gives Walmart associates a one-time access code to unlock the customer’s door or garage for in-home delivery.

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Marketing Fulfillment 232

Retail Wire

JUNE 3, 2024

Nearly three months after the FDA recalled six brands of ground cinnamon, the New York State Department of Agriculture has issued a warning regarding another brand of cinnamon: Badia Spices.

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Consumer 246

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Retail Focus

JUNE 5, 2024

Humans have been embroidering for literally thousands of years, and yet it is not a process that has sat still or stagnated. In fact its popularity is, like all fashion trends, somewhat cyclical – and the application of modern technology to it is giving high-end brands a way to engage audiences that are hungry for personalisation. To understand why this is happening right now, let’s talk about the motivating factors encouraging retailers to make custom embroidery a staple of their current

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Clienteling Fashion Promotions Accessories 147

Retail Gazette

JUNE 6, 2024

Amazon is facing a £1bn damages claim on behalf of retailers selling on its UK marketplace, marking the biggest ever collective action launched by UK retailers. The claim, which will be filed today, alleges that the ecommerce giant illegally misused the retailers’ data and manipulated the ‘Amazon Buy Box’ to benefit its commercial operation and overall revenues and profit.

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ATS 118

Inside Retail

JUNE 4, 2024

Glossier is getting ready to make its bricks-and-mortar debut in Australia, only a decade after the cult-favourite beauty brand launched in the US. As of July 16, a range of Glossier products will be available in 70 Mecca stores across Australia and New Zealand for the first time ever – allowing consumers to shade-match and swatch-test products before checkout. “We want our customers to experience the very best in global beauty, so bringing the world of Glossier to Mecca couldn’t be

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Wholesale Checkout Shipping Consumer 277

Retail TouchPoints

JUNE 3, 2024

As consumers become increasingly proactive and sophisticated when it comes to their health, they are more interested in purchasing wearable technology than ever before. Thanks to minimally invasive wearable accessories, people can keep a close eye on every aspect of their health, including sleep optimization, heart rate, oxygenation, and more. However, monitoring only goes so far.

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Consumer Apparel Fashion Accessories 221

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Retail Wire

JUNE 4, 2024

Business travel in the United States is experiencing a robust resurgence, though it looks markedly different from its pre-pandemic form.

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Retail Focus

JUNE 5, 2024

Have you ever walked into a store and felt instantly drawn to a certain product? Or maybe visited an online retailer’s website and had your eyes immediately drawn to a particular item? That’s visual merchandising for you. It makes you want to buy things, or at least see them a bit closer – even if you don’t need them. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy.

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Visual Merchandising Promotions Customer Experience Shopping 147

Retail Gazette

JUNE 6, 2024

Boohoo has been hit with an investor lawsuit in the UK after allegations of modern slavery breaches wiped more than £1bn from its share price. A group of institutional investors claim the fast fashion giant failed to disclose serious labour rights violations at its suppliers’ factories and keep its past promises of fair production. A report in The Sunday Times in 2020 revealed multiple alleged incidents of the mistreatment of workers , highlighting that some employees were paid as little as £3.5

Fast Fashion 117

Fast Fashion Fashion Marketing ATS 117

Inside Retail

JUNE 4, 2024

Aldi Australia is moving into the insurance sector with the launch of Aldi Insurance. Like its grocery proposition, the retailer says it wants to make insurance straightforward by providing Australians the best value and experience at consistently competitive prices. “We won’t be engaging in one-off rewards or conditional discounts; we want to bring to the insurance market what we have successfully delivered in our grocery operations – a trusted, high-quality product with Aussie insurance partne

Marketing 262

Marketing ATS Supermarket 262

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience