Shopping Social Commerce Store Operations Visual Merchandising 
Retail TouchPoints
DECEMBER 13, 2023
Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.
Retail TouchPoints
FEBRUARY 9, 2022
Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores.
Retail Next
APRIL 1, 2021
Today, retailers and brands need to support their customers how, when and where they want to shop. I like to believe tech is helping to bridge the journey because of the customer – to optimize operations, processes, procedures (back of house and front of house) across all touch points to create a connected retail experience.
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