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How Virtual Stores Bring the Joy of Discovery to Online Shopping

Retail TouchPoints

The joy of serendipitous discoveries that comes from shopping IRL has proven an elusive experience to replicate online — until now. The pandemic led to the launch of a gamut of virtual store offerings designed to give shoppers a bit of the treasure hunt delights of in-store shopping.

Shopping 202
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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. RTP: What capabilities are required for success from an experience standpoint?

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The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers

Retail TouchPoints

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. It’s highly likely that many consumers will be shopping for the holidays early this year.

Consumer 163
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4 Main Problems in the Retail Sector that You Should Know and Deal With

Retail Focus

When a retailer runs out of an item, it can damage sales and brand reputation while also costing money in shipping, storage, and lost opportunity. Constant unavailability may also harm your shop’s reputation making the customer feedback mostly negative.

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Holiday Retail Sales: 10 Strategies for Winning Shopper Interest

RETAIL MANAGEMENT SOFTWARE

But the frosty economic climate hasn’t diminished their overall enthusiasm for festive shopping, with Americans remaining optimistic about the upcoming season, according to McKinsey. Personalized Shopping Experiences: In the age of data analytics, retailers are leveraging customer information to personalize the shopping experience.

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The Future Of Retail Real Estate: Adapting To E-Commerce Trends

Retail Minded

Navigating the Changing Landscape of Retail Real Estate in the E-Commerce Era The retail industry has seen a dramatic shift in recent years, as the rise of e-commerce has disrupted traditional brick-and-mortar stores. Another strategy is to create compelling, immersive in-store experiences that cannot be replicated online.

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Are Customer Loyalty Programs a Win for Brands and Retailers?

Wiser

To begin, we wanted to know if online or in-store shopping was more popular among our mystery shoppers. Brick-and-mortar shopping remains the preferred channel, as 75 percent of respondents do most of their shopping with physical retailers. How and Why Consumers Shop. Brick-and-Mortar Stores. Their response?