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Why Personalization Can Survive the Loss of Third-Party Cookies

Retail TouchPoints

Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data. Zero-party data is information consumers intentionally share with a brand, e.g. when taking a quiz, while first-party data is collected by the brand from interactions with its own customers.

Consumer 273
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During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

Retail TouchPoints

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9

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Retail and Healthcare: A Relationship that Today’s Technology can Promote, Strengthen and Expand

Retail TouchPoints

Healthcare and retail are being combined in ways that were unimaginable just a few years ago. retail healthcare clinics market is projected to increase from $2.79 Customer convenience is a top driver, but bottom-line benefits for retailers are paramount too. Healthcare is even moving into the home with help from retailers.

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4 Ways AI Can Support Business Growth

Retail TouchPoints

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. Are we providing data and automating processes to make teams efficient and effective? Unsurprisingly, automation and artificial intelligence (AI) were hot topics in these conversations.

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EuroShop 2023 Preview

Retail Focus

EuroShop 2023 is set to be more important than ever as the global retail industry looks to recover from the effects of the pandemic. Taking place in Düsseldorf from 26 February to 2 March, EuroShop will provide a platform for over 1,700 exhibitors from 56 nations to showcase their latest developments and innovations in the retail industry.

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The Digital Edge: Exploring the Benefits of Digital Coaching in the Retail Industry

Retail Focus

Improved Performance Target Training – With the help of digital coaching platforms, retailers can provide specific training programs that are fitted to the needs and skill levels of different employees. Data Insights Retailers can use data to make better choices about staff support and training when adopting digital coaching.

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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

With no end in sight to the challenges battering the global supply chain, Shao spoke with Retail TouchPoints about how companies, and small businesses in particular, can adapt and thrive in this volatile environment. Retail TouchPoints: The supply chain has been a huge topic of conversation since the pandemic struck.