Inside Retail

APRIL 24, 2024

Today, there are more than 50 franchise locations and 500 head-office staff across Australia, New Zealand, the Pacific Islands and Indonesia, and there are plans to open 30 more new shops in Australia alone this year. The brand’s latest shop just opened in Sydney’s Surry Hills in April. IR: Why Bondi Beach? RFP: One hundred per cent.

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Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. These learnings will collectively continue to help us refine our forward-looking store strategy.”

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Inside Retail

APRIL 28, 2024

At Starshipit , we surveyed leading retailers from around the globe for our latest report, Evolving Expectations 2024 , to bring you the freshest insights on what truly drives customer satisfaction in shipping and fulfilment. This year, shopping online takes no more than a few clicks – but getting those carts to checkout and beyond?

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Inside Retail

MARCH 19, 2024

Founded in Melbourne in 1948, men’s tailoring business Peter Jackson has entered a new phase of growth with three new stores opened so far this year and six more confirmed to open by the end of 2024, as well as a digital relaunch that is already underway. Data will shape how we fill out the shops moving forward.

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Retail TouchPoints

MAY 15, 2024

The new Miniso IP Collection store at American Dream mall. Photo: Retail TouchPoints) One of two Sanrio feature walls at Miniso American Dream. Photo: Retail TouchPoints) One of two Sanrio feature walls at Miniso American Dream. A Chinese retail brand investing heavily in U.S.

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Retail TouchPoints

MAY 16, 2024

The electronics retailer promises that “each time you open the app, your experience will become more tailored and relevant,” with My Best Buy Plus or My Best Buy Total loyalty program members getting access to even more personalized offers and exclusive deals.

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Inside Retail

APRIL 29, 2024

Melbourne’s fashion capital Chadstone has been tapped as the second Australian location for New Balance’s UCC format store. The New Balance UCC (uncommonly common concept) store is redefining the traditional retail experience by placing people, not products, at the forefront of the retail experience.

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Inside Retail

OCTOBER 10, 2023

Chinese art toy retailer Pop Mart has opened its largest Australian store yet at the Westfield Mt Gravatt Shopping Centre in Brisbane. “We had a stunning grand opening on September 30, where visitors enjoyed a diverse experience and expressed their unique selves through art,” Pop Mart said in a LinkedIn post.

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Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

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Retail TouchPoints

MAY 15, 2024

Designing the Future of Existing Shopping Malls Repositioning shopping malls to facilitate greater flexibility in usage beyond retail will enable these spaces to adjust to evolving market trends and shifting consumer preferences. This potential can be fully realized by reimagining them with a thoughtful consideration of community needs.

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Retail TouchPoints

DECEMBER 18, 2023

American Freight , the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in two Denver-area stores. The retailer upgraded its Centennial, Colo. store and applied its format and design to its new Westminster location.

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Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. Full-service restaurants are trailing their limited-service peers.

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Retail TouchPoints

MAY 6, 2024

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. When the store is closed, lights go off to reduce energy bills — regardless of whether staff check every switch before they lock the door.

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Inside Retail

APRIL 18, 2024

French prestige beauty retailer Sephora is widely recognised as a leader in its category, with 3000 stores and 52,000 team members operating worldwide. Here, he shares four key factors behind the retailer’s success. China was at an outlier at 2 per cent. We didn’t slightly beat the markets, we smashed some of the numbers.

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Retail TouchPoints

FEBRUARY 26, 2024

After opening a net 23 new stores in 2023 for a total of over 400 locations, Sprouts Farmers Market plans to open 35 new locations this year, all in its new smaller-store format. Sprouts committed to shrinking its stores’ square footage by 23% as a way to reduce environmental impact in June 2023.

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Retail Focus

APRIL 20, 2024

Bluewater has announced that lifestyle brand, Oliver Bonas, will be opening at the Kent-based shopping and leisure destination on Saturday 20 th April. The 3,272sq ft store will be brand’s largest in Kent and will be located on the Lower Guildhall opposite John Lewis.

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Retail TouchPoints

APRIL 3, 2024

Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. Ackerman shared how his experience and retailing philosophy informs Joyleaf’s upscale, female-friendly store. But Joyleaf , in Roselle, N.J.,

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Inside Retail

MAY 2, 2024

In the wake of the tragic Westfield Bondi Junction stabbing attack on April 13, Australian retailers have been revisiting their emergency response plans to ensure they are fully prepared for every contingency. Are we allowed to close the store or do we have to wait for instructions,” she said. “It Are we prepared?

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Retail Focus

MAY 1, 2024

Peel Retail & Leisure has announced that Moss, the UK menswear destination, has selected Gloucester Quays for its next store, opening Saturday 4 th May 2024. Making its Gloucester debut is Moss , set to bring decades of tailoring know-how and a history of innovation to meet the changing needs of the menswear customer.

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Retail TouchPoints

MAY 1, 2024

Retail is in the midst of a significant transformation. With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. Over half of U.S. Over half of U.S.

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Retail TouchPoints

FEBRUARY 27, 2024

Bodkins will dig deeper into this vision during the Retail Innovation Conference & Expo , taking place June 4-6, 2024, in Chicago. Taking a ‘Neighborhood Store’ Approach to Brick-and-Mortar Expansion Inside the Boisson Upper West Side location. The non-alcoholic beverage (NA) market is projected to reach $176.7 billion in 2024.

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Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. I’ve heard that we’re not seeing faster sales cycles, which means that [retailers] are eager to learn but not necessarily to make the changes that need to happen.”

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Retail TouchPoints

MARCH 1, 2024

Party City will accelerate remodels to expand a new store format that features a dedicated service area for the retailer’s extensive balloon assortment along with “birthday worlds,” designed to be one-stop shops for both kids’ and adults’ celebrations. One of the reformatted stores, in Cumberland, Ga.,

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Retail TouchPoints

MAY 14, 2024

Skechers is bringing its brand to new audiences with a virtual store in Roblox aimed at younger consumers and a new co-branded collection with tractor brand John Deere designed for agricultural and construction professionals. Skechers Roblox Store Banks 3.4 Skechers Roblox Store Banks 3.4

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Retail TouchPoints

APRIL 19, 2024

But inspiration struck while she was working for a retail-focused hedge fund and realized the lack of safe piercing options for consumers. This blending of fun and safety apparently resonates with the broader market: Rowan plans to open up to 30 new locations this year, essentially doubling its store count.

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Retail TouchPoints

FEBRUARY 5, 2024

Fashion brand Lulus has opened its first bridal boutique in Los Angeles, creating an experience designed to support brides throughout their entire experience — from engagement to honeymoon. The boutique, which opened Feb. The boutique, which opened Feb.

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Retail TouchPoints

DECEMBER 14, 2023

in the immediate weeks following the opening; conversely, closing stores has an even greater negative impact on retailer performance, resulting in an 11.5% The latest study shows that a new store opening boosts online sales in the trade area surrounding that store by an average of 6.9%

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Retail Focus

JANUARY 18, 2022

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA). Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).

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Retail TouchPoints

OCTOBER 25, 2023

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Check out the Retail Strategy & Planning Series on-demand. We’re getting to the point where EX puts a cap on how good your CX can be,” said Walker.

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Retail TouchPoints

OCTOBER 13, 2023

Netflix is reportedly planning to open permanent brick-and-mortar stores, beginning in 2025 with two in the U.S. Dubbed “Netflix House,” the stores will offer dining, live experiences and retail options related to the streaming service’s shows, including a Squid Game -themed obstacle course.

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Retail TouchPoints

MAY 17, 2023

There’s a special type of brand interaction that can only take place in stores. It’s one of the main reasons so many digitally native, direct-to-consumer (DTC) brands have invested in opening stores. Alec Zaballero: Boll & Branch embodies timeless American style and a new take on luxury.

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Customer Experience Consumer Visual Merchandising Planning 258

Retail TouchPoints

OCTOBER 4, 2023

Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly in-store shoppers as well, albeit with their own set of priorities and expectations. We wanted to make sure that we took a deeper dive, understanding that this is a complex group.

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Inside Retail

JUNE 29, 2023

Melbourne’s Lune Croissanterie is set to open its second premium outlet in Sydney’s Martin Place next year. Lune Croissanterie had planned to open its first Sydney flagship on Oxford Street, Darlinghurst this year, however, due to delays in heritage approvals, the opening has been postponed until next year. Metro Martin Place.

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Retail TouchPoints

MAY 16, 2024

Healthcare and retail are being combined in ways that were unimaginable just a few years ago. retail healthcare clinics market is projected to increase from $2.79 Customer convenience is a top driver, but bottom-line benefits for retailers are paramount too. Meanwhile, Petco is opening veterinary clinics in their stores.

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Retail TouchPoints

OCTOBER 24, 2023

The last three years have been a whirlwind for retailers and CPG companies. Now, the landscape is shifting again, and it’s a mix of good and bad news for retailers and CPGs. By analyzing how newer service offerings impact operations across the entire business, leaders can gain unique insights and find and capture tremendous value.

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Store Layout Consumer Customer Experience Returns 282

Inside Retail

OCTOBER 23, 2023

US modern home furniture chain Blu Dot has opened a showroom in Collingwood, Melbourne. The launch marks the brand’s second brick-and-mortar store in the country and 17th worldwide since its establishment in 2008. “We are thrilled to open Blu Dot’s second store in Australia. .

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Inside Retail

MARCH 21, 2024

Coles has delivered its first ‘transformational store’ through the group’s store renewal program. Further, the new store provided Coles with a platform to innovate, a key focus for the supermarket giant. Trial and error For Coles, the ability to learn from the Chadstone store is key.

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