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Crafting luxury brand narratives through popup stores

Retail Focus

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Defining the brand story. Defining a brand story involves understanding the core elements that make your brand unique and compelling. The brand’s purpose, its raison d’être, states what a brand “is” and why it exists.

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How Luxury Brands Are Responding To COVID Tension With Innovation

Retail TouchPoints

COVID-19 has been an accelerant of retail disruption, and no vertical has been left unscathed. For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Tiffany & Co.

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From Hungry Jack’s to Fendi: How brands can leverage the metaverse

Inside Retail

Facebook rebranding to Meta late last year wasn’t the beginning of our collective metaverse journey, merely the latest step, which served to further highlight how its role is growing beyond gamers. The more people start living in the metaverse, the more they are going to spend real (digital) money. Below, I’ve rounded up some of these.

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Enhancing retail customer engagement: How to Improve It?

Retail Gazette

In today’s retail battleground, it’s all about forging deep connections with customers. This isn’t just about sales; it’s about building loyalty, ramping up purchases, and turning customers into brand cheerleaders. Wondering how to nail this in the fast-paced digital age? Here we go!