Retail TouchPoints

DECEMBER 2, 2022

increase in same-store sales driven by larger basket sizes and a small increase in traffic. “We The off-price retailer executed on 800 retail projects in Q3 2022 and plans to execute on an additional 3,170 in the coming year. The quarter, which ended Oct. 28, also saw a 6.8%

Planning 298

Planning Location Consumer Store Operations 298

Retail TouchPoints

MAY 2, 2024

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve become a little too common. The danger for retailers is that if their program doesn’t provide these rewards quickly enough, members are likely to become inactive or leave altogether.

Payment Services 246

Payment Services Consumer Promotions Customer Experience 246

Inside Retail

NOVEMBER 16, 2022

Morton has more than two decades of experience at leading retailers including Australian Pharmaceutical Industries’ Priceline, Kathmandu and Spotlight Retail Group. The post Adore Beauty names Tamalin Morton as new CEO appeared first on Inside Retail.

Marketing 245

Marketing ATS 245

Retail TouchPoints

JANUARY 18, 2024

The company has signed a letter of intent to open its first retail store, which will be an outlet location, although details of where the store would be located were not shared. We believe the best performing retail brands will have three legs to their growth story: wholesale , ecommerce and retail stores. “We million annually.

Planning 210

Planning Customer Retention Wholesale Location 210

Inside Retail

FEBRUARY 26, 2023

Plus-size fashion retailer City Chic says softer consumer demand has impacted the business globally during its first half. He added the business is targeting “right-sizing” its operational footprint to support future growth moving forward. For the 26 weeks to January 1, sales declined 8 per cent to $168.6

Promotions 130

Promotions Fulfillment Fashion Returns 130

Retail TouchPoints

JULY 17, 2023

Stylitics has purchased Barcelona-based Wide Eyes , a visual AI solution for fashion and retail, to enhance its digital merchandising platform with image recognition and AI tech designed to drive easier product discovery and faster conversion. Terms of the deal were not announced. Stylitics raised $80 million in funding in March 2022.

Fashion 179

Fashion Shopping Customer Experience ATS 179

Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. This new service will automate the shopping experience, from basket building to delivery.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

Talking Retail

JANUARY 13, 2022

Basket size at convenience stores increased in the last quarter of 2021, according to PayPoint figures. The number of items per basket rose to 4.25 Cold remedies sales shot up by more than 90% as colds became more common; This story continues at Basket size up 12% for local stores in final quarter of 2021.

ATS 105

ATS 105

Talking Retail

AUGUST 17, 2021

in the four weeks to 8 August when consumers made an extra 108,000 shopping trips but the average basket size was 10% smaller as pre-pandemic buying. This story continues at Grocery sales fall as more shoppers return but basket size shrinks, says Kantar. Or just read more coverage at Talking Retail.

Returns 124

Returns Consumer Shopping ATS 124

Retail TouchPoints

DECEMBER 14, 2023

in the immediate weeks following the opening; conversely, closing stores has an even greater negative impact on retailer performance, resulting in an 11.5% drop in sales on average. The findings show that across nearly all categories, online sales increased following the opening of a store and decreased when a store closed.

Department Stores 162

Department Stores Apparel Consumer Shopping 162

Retail TouchPoints

MAY 18, 2021

Retailers across the spectrum posted exceptional results in the latest quarter as U.S. billion on the back of large basket sizes; and Macy’s turned a $103 million profit in Q1 2021 thanks to stimulus checks and the vaccine rollout. The retailer’s ecommerce sales have more than doubled over the last two years.

Jewelry 190

Jewelry Returns Apparel Shopping 190

Inside Retail

JUNE 3, 2021

In general, and consistent with other retailers, [we note] that customer behaviour has tended to shift towards less frequent shopping visits with increased basket size,” the company said. The post The Reject Shop’s sales remain sluggish into second half appeared first on Inside Retail.

Net Profit 246

Net Profit Shopping Accounting Location 246

Inside Retail

NOVEMBER 14, 2022

So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers? Retailers need to reflect the tailored and personalised experience of online, but in-store.”. The power behind the delivery.

Kiosk 289

Kiosk Payment Services Promotions Customer Experience 289

Retail TouchPoints

AUGUST 2, 2021

Throughout the past year, the retail industry has been hit hard by the pandemic. With the 2021 holiday shopping season a few months away, it’s clear retailers need to find new and exciting ways to attract shoppers and create an impactful experience that keeps customers engaged. The Rise of Sizing Technology.

Checkout 317

Checkout Shopping Consumer Returns 317

Inside Retail

JUNE 6, 2022

Australian liquor retailer, Liquor Marketing Group (LMG), is expanding its Harry Brown’s store network with four new stores planned to open this year. E-commerce provides a fantastic additional revenue opportunity for our Harry Brown retailers. Another two stores are scheduled for next year.

Planning 130

Planning Marketing ATS 130

Inside Retail

SEPTEMBER 12, 2022

“At Lush, we put sustainability and the ethical sourcing of materials at the forefront of not only the ingredients that go into our fresh handmade cosmetics, but also the design and construction of our beautiful and innovative stores,” said Amy Irvin, retail operations manager at Lush. It operates more than 900 stores across 48 markets.

Returns 147

Returns Management Consumer Marketing 147

Retail TouchPoints

SEPTEMBER 30, 2022

Marketing is often first on the chopping block during a recession, and with GDP contracting two quarters in a row, retail marketers are working hard to determine how to make each dollar go further. More optimistic retailers will not pull back on spend and let their competitors steal their customers’ attention.

Marketing 255

Marketing Promotions Advertising Comparison Shopping 255

Retail TouchPoints

JUNE 17, 2020

One online retailer that implemented a buy now/pay later solution as the COVID-19 shutdowns began, I AM BECOMING (IAB MFG), saw a 54% increase in Average Order Volume (AOV) and a 50% increase in its add-to-cart rate since implementing the ViaBill solution in March. Retailers are charged 2.9% plus $0.30 per transaction.

Apparel 215

Apparel Checkout Point of Sale Consumer 215

Inside Retail

AUGUST 15, 2021

Data shows the rapid increase in online shopping that defined the first year of the global pandemic has started to fade, as the novelty of lockdowns wears off and government stimuluses run out, and online retailers that once enjoyed record highs are now working harder to drive sales. People don’t have the stimulus.

Planning 246

Planning Fashion Shopping Management 246

Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . Three of six key trends identified in ASCG’s latest eBook research include: 1) Spread the cost.

Consumer 211

Consumer Payment Services Inventory Management Returns 211

Independent Retailer

FEBRUARY 27, 2023

For retail it has become all about chocolate eggs and Easter Bunnies. Easter Baskets Multicoloured eggs and small wicker baskets filled with yellow chicks create a beautiful gift basket. 4sgm.com Easter Candy Jars These Easter-designed storage jars are great for presenting candy and trinkets for baskets and gifts.

Wholesale 87

Wholesale Outdoor Consumer ATS 87

Retail TouchPoints

JULY 16, 2020

OneView Commerce, a provider of digital solutions for physical stores, provides OneView Pickup Anywhere to help retailers expand their existing processes and legacy infrastructure to offer curbside, contactless and in-store pickup options. Pickup Anywhere uses cloud technology to help retailers handle virtually any store transaction volume.

Management 163

Management Store Operations Customer Experience Fulfillment 163

Talking Retail

AUGUST 9, 2021

This story continues at Convenience store spending and basket size rising, says analyst. Or just read more coverage at Talking Retail. The latest data from the analyst Lumina’s convenience tracking programme found that the average weekly value of convenience store shoppers increased by 6% during the four weeks ending 27 June.

ATS 128

ATS 128

Inside Retail

MAY 8, 2022

In the Middle East and North Africa (MENA) region, the quick-commerce market size stood at US$9 billion in 2020 and is estimated, Statista reports, to grow by 24 per cent annually, to reach US$20 billion by 2024, and US$47 billion by 2030. Third-party providers and aggregators: partnering with traditional and/or large retailers.

Fulfillment 130

Fulfillment Consumer Marketing Shopping 130

Inside Retail

JULY 27, 2021

Unsurprisingly, like many discount retailers, Pepco has a no-bells-and-whistles approach and has been reluctant to embrace online shopping, favouring bricks-and-mortar stores which have proven more cost effective given the average basket size is €7-8 euros. The retailer also supplements stores with an e-commerce offer.

Consumer 246

Consumer Discount Store Checkout Shopping 246

Wiser

AUGUST 13, 2019

The goal of any brick-and-mortar retailer is to sell. Whether you achieve this goal or not can be summed up with one metric: market basket size. What is a market basket? A small market basket size is one item—what counts as a large basket is up to you. How can you increase the average basket size?

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Perhaps more worrisome for retailers, 2022 saw a leveling-off of household spending on education-related purchases.

Shopping 231

Shopping Consumer Planning Inventory Management 231

Talking Retail

NOVEMBER 5, 2021

times per week on average and despite a 3% fall in basket size, basket value increased by 21%, from. Or just read more coverage at Talking Retail. Compared to the previous three months, customers visited 2.8 This story continues at Shoppers spending more in convenience stores and visiting more often, says analyst.

ATS 83

ATS 83

Retail TouchPoints

DECEMBER 2, 2020

4, Walmart+ members will receive free next-day and two-day shipping on items shipped by Walmart, no matter the basket size. The retailer’s membership program — which was launched earlier this fall and costs $98 a year (or $12.95 Beginning Dec.

Shipping 174

Shipping Fulfillment ATS 174

Retail TouchPoints

DECEMBER 13, 2022

As the 2022 FIFA World Cup nears its conclusion, another battle is playing out in consumers’ shopping baskets: Adidas and Nike are going head-to-head to capture merchandise sales for the quadrennial tournament. The assortments from both companies are fairly similar in size. Official World Cup ball from Adidas.

ATS 189

ATS Apparel Consumer Shopping 189

Retail TouchPoints

MARCH 13, 2023

The reason [this isn’t happening] is not because retailers and brands don’t want to do better,” Deuskar said in an interview with Retail TouchPoints. Most retailers have beautiful stores with mannequins and other forms of inspiration, but this is totally lacking in the ecommerce experience,” said Deuskar.

Visual Merchandising 231

Visual Merchandising Shopping Customer Retention Sporting Goods 231

Inside Retail

AUGUST 24, 2022

What we’re going to see in FY23 is a scenario where, more often than not, the top line is going to be driven by inflation, with [basket size] flat or declining. We’ve always said our business is driven by [basket size], and that hasn’t been the case in the last couple of years.”.

Customer Experience 147

Customer Experience Net Profit Supermarket Shipping 147

Inside Retail

JULY 12, 2021

The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips. Reports of the new store concept circulated in May after the retailer submitted an application to North Sydney Council.

Supermarket 264

Supermarket Discount Store Store Layout Returns 264

Inside Retail

MAY 18, 2022

Training that responds to customer feedback can result in growth in net promoter scores, average basket size, and market share. . The post How coaching influences retail sales culture appeared first on Inside Retail. It’ll help your team to develop appropriate skills, improve competencies, and to delight your customers.

Customer Experience 264

Customer Experience Accounting Promotions Marketing 264

Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out.

Checkout 179

Checkout Shopping Kiosk Supermarket 179

Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. Essentially, shoppers could walk in, scan a QR code from their Amazon mobile app at a turnstile, add their items to their baskets within the store, and just walk out when they were finished.

Checkout 130

Checkout Payment Services Supermarket Specialty Store 130

Inside Retail

JULY 11, 2023

A growing number of retailers appear to be opting for smaller stores as a way to maintain their store presence and enter desirable locations amid rising costs. But, how can retailers get this approach right, and what does the future hold with regard to smaller shops and spaces?

Location 100

Location Customer Experience Supermarket Shopping 100