Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. From early 2020 to mid-2021, the percentage of retail chains offering curbside pickup surged from a miniscule 7% to a staggering 51%. Nicholas offered six best practices: 1.

Fulfillment 261

Fulfillment Checkout Visual Merchandising Kiosk 261

Wiser

AUGUST 21, 2023

No matter how revolutionary your product or service may be, it’s the promotion strategy that can make or break its journey in the market. Key to this is understanding the target customer and demographic, their needs, desires, and pain points, and crafting a promotional message that resonates with them.

Promotions 146

Promotions Advertising Consumer Marketing 146

Retail TouchPoints

NOVEMBER 27, 2023

This is Part 3 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Our goal is to reinvent and elevate personal care into moments of joy that inspire pleasure,” Lisbona explained. That all transpires through our social media presence.”

Consumer 249

Consumer Wholesale Marketing Accessories 249

Retail TouchPoints

APRIL 28, 2021

With a global retail network of 809 boutiques in 532 cities, Nespresso views these physical locations as an integral part of its omnichannel approach. With a global retail network of 809 boutiques in 532 cities, Nespresso views these physical locations as an integral part of its omnichannel approach.

Boutique 227

Boutique Beauty and Health Shopping Returns 227

Indigo 9 Digital

APRIL 17, 2023

By Tricia McKinnon In a retail environment where many retailers are struggling Sephora is leading the way. Companies like Sephora make retail look easy even though it’s not. All of these factors and several more make Sephora one of the most successful beauty retailers in the world. Customers scan their face using the app.

Shipping 122

Shipping Shopping Marketing Retail Trends 122

Small Biz Trends

JULY 8, 2022

The entire month of July is dedicated to celebrating Independent Retailers. National Independent Retailer Month is used to recognize independent retailers who support local economies. there are some 143,853 small business retailers who sell a diverse range of products. National Independent Retailer Month in July 2022.

Specialty Retailers 137

Specialty Retailers Shopping Marketing Returns 137

365 Retail

MAY 17, 2023

While some may have suspected bricks and mortar retail would struggle in a time of low growth and high inflation, the luxury sector is proving the opposite is true. In fact, the latest figures from Bain & Company reveal that people are increasingly keen to enjoy upscaled retail experiences.

Fashion 58

Fashion Returns Shopping Customer Experience 58

Hyken

MARCH 10, 2024

Each week, I read many customer service and customer experience articles from various resources. Drawing inspiration from my experiences and insights into the evolving dynamics of customer interactions, let’s explore five pivotal strategies that can elevate your small business from being good to unforgettable.

Customer Experience 66

Customer Experience Consumer Planning ATS 66

Star Miconics

DECEMBER 22, 2023

For instance, labels with embedded sensors can provide data to restaurant managers about the storage conditions of perishable goods or help retailers authenticate products to combat counterfeiting. Augmented reality takes this a step further by offering immersive experiences. Star's Labeling Solutions 1.

Merchant Services 69

Merchant Services Inventory Management Customer Experience Consumer 69

V Count

MAY 15, 2024

Increasing employee productivity at the workplace is always one of the biggest challenges faced by retail owners. While retail owners aim to attract as many people as possible to their physical locations, increase their sales and reduce their costs, they should also care about the satisfaction of their employees.

Returns 52

Returns ATS Location Planning 52

Inside Retail

SEPTEMBER 27, 2022

Inside Retail: Tell me the story behind how you launched Forever and a Day Intimates and what inspired you to quit your day job to work in a start-up? Apryl Yii: I had always wanted to start an e-commerce business, but as it is with most people, the struggle was deciding what product or service I wanted to provide to my customers.

Beauty and Health 130

Beauty and Health Accessories Boutique Wholesale 130

Indigo 9 Digital

MAY 31, 2022

That’s a long time, almost an eternity in the fickle retail sector. Nordstrom has not been immune to the toll the pandemic is taking on the retail sector with its net sales down in the first quarter of 2020 by 39.5%. It was one of the first retailers to offer curbside pickup, long before the pandemic forced many retailers to do so.

Department Stores 98

Department Stores Returns Beauty and Health Shopping 98

Indigo 9 Digital

DECEMBER 6, 2023

million in 2022 has figured out how to carve out a stake in the highly competitive food service industry. The stand didn’t even serve Shake Shake’s now signature hamburgers but it was a runaway success with long lines of customers often waiting two to three hours to be served. The fast casual restaurant chain which brought in $900.5

Location 98

Location Consumer Retail Trends Marketing 98

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 137

Consumer Payment Services Fulfillment Advertising 137

CJ Retail Solutions

NOVEMBER 4, 2022

Point-of-sale (POS) displays are being utilised by brands to increase their visibility and awareness of services and products. Your offering should be communicated as explicitly as possible across your store in order to capitalise on the investment made and increase revenue. . Types of POS displays. Brand Exposure.

Point of Sale 52

Point of Sale Advertising Promotions Supermarket 52

Indigo 9 Digital

MAY 2, 2022

By Tricia McKinnon and Ben Rudolph When speaking about when Apple first launched the Apple store Ron Johnson, Apple’s former SVP of retail said : “when we launched retail [at Apple], I got this group together, people from a variety of walks of life.” “As That confirms what we already know, the customer experience matters.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Small Biz Trends

MAY 18, 2022

Mobile apps provide immense benefits to customers and help with retention, loyalty, and engagement. Building apps that customers want may not sound easy, but if done correctly, they can add more value to your businesses and help customers connect with your brand. What is a Mobile App Development Company?

Location 105

Location Customer Experience ATS 105

I Love Fashion

JANUARY 4, 2021

Like other industry verticals, the Fashion eCommerce Marketing retail landscape has also endured a tangible change. The worldwide retail eCommerce sale which amounted to 3.53 billion US dollars, was ranked as the largest online consumer service company across the globe. Fashion Digital Marketing Agency. Did You Know? The result?

Fashion 111

Fashion Inventory Management Marketing Shipping 111

Indigo 9 Digital

APRIL 19, 2023

The pizza chain also realized the importance of delivery long before many other retailers. This allows Domino’s Pizza to own the customer experience. The worst part is the retailer often doesn’t even know there was a problem in the first place. It’s the quintessential comfort food. Domino’s Pizza’s success is not by accident.

Consumer 98

Consumer Marketing Retail Trends Accounting 98

Indigo 9 Digital

JUNE 9, 2022

One of the areas several retailers are focusing on is the fitting room. One of the areas several retailers are focusing on is the fitting room. For more visions of what the future holds consider how these five retailers are reimagining the in-store shopping experience. Picture of Amazon Style. That’s what everyone wants to know.

Payment Services 96

Payment Services Home Furnishings Shopping Location 96

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. If you are a clothing retailer you could offer personal styling classes.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Retail TouchPoints

SEPTEMBER 6, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. As a retailer, worldbuilding means your brand is your world. As a retailer, worldbuilding means your brand is your world.

Promotions 253

Promotions Consumer Fashion Customer Experience 253

Retail TouchPoints

AUGUST 31, 2022

Many households may be heading back to school, but the holiday season is on the minds of many retail executives. That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. These are fertile and emerging digital spaces for retail brands.

Sporting Goods 252

Sporting Goods Consumer Checkout Shipping 252

Retail Geek

JANUARY 12, 2024

2023 Predictions Recap Jason : At least 2 retail bankruptcies (besides Party City) Yes BNPL Consolidation (Klarna, Affirm, Afterpay. No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. Here is a video for those interested.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

APRIL 29, 2022

Key Topics: Declining macro economics First quarter 1P sales were down year-over-year for the first time in two decades, as it had to comp against a very strong Q1 2021 which was elevated by the pandemic. AWS getting a strong boost from the pandemic. Episode 291 of the Jason & Scot show was recorded on Thursday April 29, 2022.

Merchant Services 59

Merchant Services Drop-Shipping Shipping Payment Services 59

Retail Geek

MAY 6, 2024

Episode Summary: In this episode, Jason “Retailgeek” Goldberg and Scot Wingo dive deep into Amazon’s first quarter results for 2024, analyzing the company’s performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. The duo also delves into the U.S. growth rate.

Merchant Services 69

Merchant Services Consumer Drop-Shipping ATS 69

Indigo 9 Digital

MARCH 30, 2022

Alibaba also holds the record for the largest initial public offering (IPO) in United States history, raising $21.8 Create a seamless link between online and offline retail. While eCommerce represents nearly 50% of retail sales in China today that hasn’t always been the case. of China’s retail sales.

Payment Services 52

Payment Services Fulfillment Department Stores Supermarket 52

Retail Geek

APRIL 30, 2021

It’s Q1 earning season. We recap Amazon, EBay, and Shopify Q1 earnings reports. We also lightly touch on Google and Facebook earnings and cover some other Amazon news. Episode 262 of the Jason & Scot show was recorded on Thursday April 30, 2021. Transcript. But one of the things we talked about is Apple’s making it harder to track.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

SEPTEMBER 3, 2021

Warby Parker and AllBirds filed their S-1 registrations with the SEC in preparation of making an initial public offering. In this episode we deep dive into all the information revealed in the fillings. Surprising Learnings From Warby Parker And AllBirds IPO Filings (forbes.com). Even some exciting Star Wars news.

Advertising 97

Advertising Consumer ATS Marketing 97

Retail Geek

JUNE 11, 2021

In episode 266 we interview Marc Hostovsky, CEO of Monoan an innovative new “Native Retail” concept. Marc Hostovsky , CEO of Monoan an innovative “Native Retail” concept. My interest in this concept of native retail came about. Such as buying the bedding used in a boutique hotel room you are staying at.

Merchant Services 95

Merchant Services Payment Services Management Drop-Shipping 95

Retail Geek

JANUARY 22, 2021

5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Retailer offers viable health alt insurance option to consumers. Retail Media > $20B. A weekly podcast with the latest e-commerce news and events. 2020 Recap – Predictions made on episode 204. for year of returns).

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

NOVEMBER 30, 2022

Episode 299 is a discussion of Thanksgiving Week 2022 from a retail perspective with Rob Garf , Vice President and General Manager, Retail at Salesforce. Episode 299 is a recap of Thanksgiving Week 2022. Thanksgiving week 2022 will go down as one of the most complicated holiday weeks on record.

Fulfillment 52

Fulfillment Returns Shipping Consumer 52

Retail Geek

FEBRUARY 18, 2022

In this episode to do a deep dive into all the elements of Amazon’s supply chain, how it compares to other third party logistics providers, and most importantly if and how other retailers should think about competing against the enormous advantage that Amazon’s logistics infrastructure provides.

Fulfillment 59

Fulfillment Drop-Shipping Shipping Dead-Stock 59

Retail TouchPoints

MAY 4, 2022

The retailer has now invested nearly $1 billion in these operations during 2022 alone as it seeks to counter a growing push for unionization. 1, 2022, which will bring the retailer’s average national pay to $17 per hour. Starbucks already had committed to setting its starting pay to $15 per hour beginning Aug.

Planning 267

Planning Management Location Marketing 267

Indigo 9 Digital

MARCH 17, 2022

Nike is an example of a high-profile retailer that decided to stop selling on Amazon in 2019. For 85% of brands selling on Amazon, the main reason for selling on the platform is customer acquisition, with 72% wanting to “serve my customers where they are.” For any business regardless of size those are impressive numbers.

Merchant Services 96

Merchant Services Advertising Shipping Wholesale 96

Retail Geek

SEPTEMBER 18, 2023

Brian Beitler is the Founder and General Manager of Live Shop Ventures, a video commerce initiative within the Qurate Retail Group , which is the parent company of HSN and QVC. Brian has also served as the CMO of Qurate Retail Group, in addition to many other interesting marketing roles in the retail world.

Consumer 64

Consumer Shopping Marketing ATS 64

Indigo 9 Digital

FEBRUARY 7, 2023

Since Skims launched in September of 2019 customers can’t seem to get enough of it. By having inclusivity in its DNA Skims is likely to draw in a much more diverse customer base that is looking for brands that authentically design products with their needs in mind. “I Brands are successful for a reason. Inclusive sizing.

Apparel 96

Apparel Fashion Markdowns Marketing 96