Smaller Spaces, Bigger Tech and Optimized CX
Retail TouchPoints
JUNE 15, 2022
To curb shrinkage, self-pay via an app is used to let shoppers and guests purchase items themselves. Social Shopping (Livestream). According to one survey , more than one-third of retailers plan to invest in livestream shopping in 2022, and 30% also intend to implement virtual reality shopping. App Utilization.
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