VMS

JANUARY 25, 2022

owners of Sears and Kmart, announced plans to permanently close the Ft. The company also sold some land it owned adjacent to the location to RK Centers, which is planning to build a mixed-use development on the site. Jesse Gonzalez, VP of Store Operations at Sears, says, “We want to thank the loyal customers in the Ft.

Location 59

Location Visual Merchandising Store Operations Planning 59

Retail TouchPoints

MARCH 20, 2024

While ecommerce gave consumers speed and convenience, consumers realized that it simply could not replicate the ceremony that can be created in stores — and this is one area where luxury brands really shine, according to Plenert. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said.

Specialty Retailers 263

Specialty Retailers Department Stores Consumer Advertising 263

Retail TouchPoints

JANUARY 27, 2023

For the renovation, the retailer’s internal store planning and design team collaborated with Highland Associates to showcase the curated men’s fashions and create an easily navigable setting.

Fashion 274

Fashion Promotions Shopping Marketing 274

Retail TouchPoints

APRIL 3, 2024

[Despite this need], every dispensary I’ve seen on the East Coast was what I consider a pharmacy: stanchions, lines, counters, products on display — but just for branding purposes — but no real opportunity for shopping. RTP: Given this hands-on education and sales process, how important is it to have the right staff people at Joyleaf?

Supermarket 216

Supermarket Visual Merchandising Planning Store Operations 216

Retail TouchPoints

APRIL 3, 2024

Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions. Utilizing these platforms for promoting giveaways, contests or countdowns directly on your signage further incentivizes shopper participation, creating a lively and interactive shopping environment.

Promotions 268

Promotions Customer Experience Point of Sale Accessories 268

Retail TouchPoints

NOVEMBER 20, 2023

But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. Brick-and-mortar is also a lifetime value driver, so we want to make our shopping experience so versatile that it almost doesn’t matter which channel you use.

Apparel 184

Apparel Marketing Returns Advertising 184

VMS

DECEMBER 22, 2021

Using Capture Services On-Demand, Matterport Pro2 cameras, or the Matterport Smartphone app, retail customers are creating virtual showrooms, curating shoppable digital experiences with e-commerce integration, and making store operations more efficient. Harrods Uses Matterport Capture Services to Create Virtual Showroom for Consumers.

Consumer 52

Consumer Visual Merchandising Jewelry Department Stores 52

Retail TouchPoints

MARCH 9, 2022

Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability. Focus on Shop-Ability. We have all seen beautiful and edgy store designs, but how did their performance last over the long term? Creating a Compelling Gathering Space. and internationally.

Fulfillment 232

Fulfillment Jewelry Location Consumer 232

Retail TouchPoints

OCTOBER 4, 2023

As a result, retailers have opened stores on neighborhood mall streets where consumers might already be visiting for reasons outside of shopping, like fitness or restaurants. Instead, we are seeing an increase in trip frequency to these smaller stores and regular visits to large-format ones to access its different products.

Consumer 249

Consumer ATS Location Apparel 249

Retail TouchPoints

APRIL 7, 2022

RTP: How have these pandemic-accelerated trends affected the growth of online grocery shopping? Connors: The convenience of online grocery shopping has been one of the big things attracting shoppers, but convenience means different things to different people. One is that it saves people time.

Beauty and Health 244

Beauty and Health Consumer Shopping Visual Merchandising 244

Retail TouchPoints

OCTOBER 12, 2021

Now the retailer is ready to resume rolling out more enhanced brick-and-mortar locations, starting with recent store openings in Paramus, N.J. Over the next seven to eight years , the retailer plans to refresh its entire fleet of 850 stores. Our mantra is, we never want to give our customers a reason to shop elsewhere.

Customer Experience 249

Customer Experience Shipping Location Promotions 249

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. I like to believe tech is helping to bridge the journey because of the customer – to optimize operations, processes, procedures (back of house and front of house) across all touch points to create a connected retail experience.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Geek

JULY 30, 2021

Bed Bath & Beyond traditionally is a pretty chaotic treasure hunt so very hard to find your way around people complain that they get lost and can’t find an exit the, the lines of sight in a Bed Bath & Beyond or horrific so they stack product to the roof so you can’t see very far in any direction in the store.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 254

Loss Prevention Sporting Goods Customer Experience Store Layout 254

Retail TouchPoints

MARCH 6, 2024

Today’s bright, attractive and squeaky clean C-stores, which are, as a colleague of mine once put it, “the last place on Earth where you’d expect to find a shriveled hot dog on a roller.” Especially when the store is located in a tourist destination, retailers can add interest by doing the same.

Boutique 147

Boutique Customer Experience Outdoor Location 147

Retail TouchPoints

MAY 31, 2023

Others might have just stopped in out of happenstance, doing a little window shopping for the day. According to a Retail TouchPoints survey , the industry has been exploring ways to reconfigure the physical retail space and implement digital elements into the overall shopping experience. Digital signage makes this possible.

Advertising 250

Advertising Customer Experience Point of Sale Marketing 250

Retail TouchPoints

MARCH 19, 2024

His shop became a magnet for celebrities like the Beatles, Bob Dylan and Farrah Fawcett, seeking items that were distinctive, unique and in style — or more often, ahead of the trends. Fred Segal, the namesake of a retail brand that helped define California style in the 1960s and 70s, was known as the “Curator of Cool.”

Planning 218

Planning Fashion Visual Merchandising Location 218

Retail TouchPoints

AUGUST 6, 2020

As COVID-19 continues to loom over the globe, retailers are now also assessing guidelines and developing plans to adapt their store experiences to the changing times. Now is the time to start integrating the changes we didn’t expect to see in futuristic retail stores. Employee Training And Tutorials.

Visual Merchandising 163

Visual Merchandising Promotions Location Consumer 163