Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 263

Merchant Services Social Commerce Checkout Payment Services 263

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

Payment Services 184

Payment Services Fulfillment Location Checkout 184

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

Merchant Services 318

Merchant Services Payment Services Consumer Beauty and Health 318

Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. There is no ‘returning to normal’. Livestreaming Unlocks Massive Sales Potential.

Payment Services 301

Payment Services Fulfillment Store Operations Consumer 301

Retail TouchPoints

DECEMBER 2, 2020

Case in point: Return rates for online purchases are 15% to 40%, compared with 5% to 10% for in-store purchases. Consumers don’t have to think about transportation, parking, and other limitations like store hours; and Credit cards and virtual payments are like chips in a casino. However, rational choices are not always made.

Social Commerce 212

Social Commerce Checkout Payment Services Consumer 212

Retail Geek

APRIL 8, 2022

Jason: [6:17] There was some version of that there was you know Uber instacart and doordash all talking about instant delivery well a lot of the, the tenuous VC funded ones were, we’re announcing their their shutdowns and for sure they’re there was I mentioned 650 exhibitors I think about 620 of them were payment providers.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59