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Choice at the checkout – why it matters

Inside Retail

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. Not just the big players Today we are seeing a shift, as smaller stores – convenience and specialist retailers – are undergoing digital transformation of their checkout process.

Checkout 246
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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Retail TouchPoints

This technology blends public and private cloud services to deliver the perfect environment for processing, storing and scaling data. AI can optimize store layouts based on shopper behavior, enhance customer service with AI-powered chatbots and equip businesses with real-time analytics for informed decision-making.

Consumer 219
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Retail Tech to Make Shoppers Fall in Love with Your Store

I Vend

For retailers, Valentine’s Day offers a shopping boost in the after-holiday mid-February slump, but it’s more than that – it’s also a reminder that love comes in many forms, including the love that shoppers have for their favourite store. All retail processes iVend helps retailers become irresistible to shoppers.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

However, interviewing patients and visitors is difficult due to HIPAA rules, so the team extensively engages with guest services and patient advocates within the hospitals and medical campuses. Hydra Health is strategizing a “next iteration” format concept that includes different fully automated stores and other tech-driven spaces.

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Top retail technology trends to look out for in 2024

I Vend

All retail processes iVend helps retailers to stay ahead of retail technology trends. Customers get the offers and products that they want, and the retailer increases their marketing ROI, sales and profits. Artificial Intelligence (AI) – AI in retail is rapidly growing, with the global market expected to increase from $4.84