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Customer yeh, customer meh: Club Pret, H&M’s returns U-turn

Retail Gazette

In her new monthly column, broadcaster and consumer expert, Kate Hardcastle MBE – also know as The Customer Whisperer – highlights the retailers making moves to really help shoppers – and those that need to go back to the drawing board. Customer yeh: Club Pret – more coffee anyone?

Returns 67
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The Step-Up in Ecommerce Sneaker Fraud

Retail TouchPoints

With top companies releasing limited “drops” of desired products, limited-edition sneakers can sell for hundreds or thousands of dollars over their original retail price. Fraud Afoot When it comes to sneaker fraud, it was found that “new customers” are consistently riskier than “returning customers.”

Jewelry 222
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Preparing For Peak; Five Tips For Getting Supply Chains Fit For The Festive Season

Retail Focus

The first affects stock inventory management. The latter point is more challenging, as recruitment is increasingly competitive, and retailers should ask supply chain partners about their approaches to attracting new talent. Retailers should interrogate the accuracy of stock inventory management and review levels of errors.

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Behind Apple’s price cuts and the competitive mobile phone market in Apac

Inside Retail

According to Reuters , the US tech giant slashed retail prices by as much as 500 yuan ($70) on select iPhone models. As the battle for market share heats up, industry experts point to the resurgence of Huawei and the patriotism-driven decision-making of some Chinese consumers to return to using domestic brands.

Marketing 130
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Digital Is Turning Retail Into An On-Demand Model

Retail TouchPoints

For example, sustainable ‘rental fashion’ is one phenomenon taking over the industry as Millennial and Gen Z consumers, who value access over ownership, buy into the concept of hiring clothing at a fraction of the retail price. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

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AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

Retail TouchPoints

Retailers and their shoppers are whiplashed accordingly. This poses unprecedented uncertainties for retail pricing and merchandising teams for the holidays in 2020. Here are some of the issues facing retailers — and ways that they can harness AI-powered pricing and promotions to cope with them productively.

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Preparing For Peak; Five Tips For Getting Supply Chains Fit For The Festive Season

365 Retail

The first affects stock inventory management. The latter point is more challenging, as recruitment is increasingly competitive, and retailers should ask supply chain partners about their approaches to attracting new talent. Retailers should interrogate the accuracy of stock inventory management and review levels of errors.