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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

Nordstrom continues to roll out of Nordstrom Local stores where you order online and then pick up in these neighborhood locations that offer express alterations and their legendary customer service. We layered this data with the merchandise layout (where each brand and products were) and even our staff schedules. Fulfillment.

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VMSD’s 2021 Designer Dozen: Future Proofing

VMS

Nominated by their peers, these multidisciplinary designers, architects and visual merchandisers have demonstrated a dedication to design excellence as well as a commitment to advance the customer experience at retail in ways we are only beginning to imagine. How and why did you get into retail design/visual merchandising?