Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report.

Fulfillment 336

Fulfillment Shrinkage Department Stores Returns 336

Inside Retail

JANUARY 30, 2024

These technologies are helping retailers achieve efficiencies in operational functions including staff deployment and management, customer service, shrinkage reduction and lifecycle pricing. It can spot if a cashier is discounting more than other employees, or if their level of returns or refunds is higher than the store average.

Loss Prevention 147

Loss Prevention Shrinkage Inventory Management Markdowns 147

I Vend

AUGUST 6, 2023

Customer data tracking can show who responds best to which promotions, what drives loyalty customers , and how customers use different channels , helping you to create marketing campaigns that get maximum response and drive the best return on your investment. This can inform product selection, supplier selection and returns processes.

Point of Sale 92

Point of Sale Inventory Management Shrinkage Promotions 92

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Wiser

APRIL 23, 2019

Shrinkage – Shrinkage occurs when a product is lost due to employee theft, shoplifting, or another unknown reason. . Employee errors – Store associates may make an error when entering data, processing returns, or picking inventory to fulfill an online order. . One such solution is mobile crowdsourcing.

Shrinkage 100

Shrinkage Inventory Management Location Fulfillment 100

365 Retail

OCTOBER 12, 2023

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Certainly, these elements make an impact. How, then, do retailers create a more “activist” frontline?

Shrinkage 113

Shrinkage Clienteling Outdoor Consumer 113

I Vend

FEBRUARY 6, 2023

Reduce spoilage and shrinkage – carrying excess stock of perishable or seasonal items risks those goods becoming unsaleable (except, perhaps at a large discount). Mis-recorded, mis-counted or misplaced inventory accounts for just over 25% ++ of shrinkage. Smart retail technology for inventory management can reduce both these risks.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98