Retail TouchPoints

APRIL 24, 2024

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J.,

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Store Layout Accessories Location Promotions 259

Wiser

SEPTEMBER 13, 2023

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. For instance, high-traffic areas might be best suited for promotional displays or impulse-buy items.

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Store Layout Promotions Store Operations Customer Experience 147

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. There’s often a lag between the time a planogram is created and when it’s implemented in-store.

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Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

JANUARY 25, 2023

A flat-pack furniture retailer’s maze-like store layout shows customers how their products work in different settings and gives them the chance to touch and try out items. This is especially important for connecting with Gen Z customers, two-thirds of whom like to shop in-store when they’re looking for new products.

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Store Layout Sporting Goods Consumer Location 228

Inside Retail

NOVEMBER 27, 2023

By cutting down on the traditional checkout time, retailers are not only enhancing customer satisfaction but also are freeing up staff to focus on other areas of customer service and store operations. Robotics in store operations In recent years, robotics has moved from the fringes to the forefront of retail operations.

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Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

DECEMBER 25, 2023

Would they know what areas of the store were the least productive from a sales (or profit) perspective that could be eliminated to make room for a café, seating area or experiential exhibit that would make customers want to visit more often? Better inventory management means better business operations, period.

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Customer Experience Dead-Stock Store Layout Point of Sale 250

Wiser

MAY 11, 2018

What makes a retail location successful is largely based on choice. Where is it located? Who is the store’s target market? The same is true for retailers and brands that choose to use in-store performance metrics to improve their offerings. All store operators and brands need access to actionable in-store KPIs.

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