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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Hy-Vee teams with Pair Eyewear on kiosks

Mass Relators

announced a new partnership with online retailer Pair Eyewear to bring in-store Pair Eyewear kiosks to select Hy-Vee locations across the company’s eight-state region. The first kiosk will be located inside the new Grimes Hy-Vee in Grimes, Iowa. In addition to free standard shipping, Pair offers a 30-day free return or exchange policy.

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Trunk Time may be Costing You

Retail TouchPoints

Does anyone actually like returns? Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping costs. A dislike of returns may be one of the most unifying sentiments in our culture today. In what we’ve termed trunk time , U.S.

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How to Set Up Shipping in Google Merchant Center

Store Growers

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost! Why You Need to Set Up Shipping in Google Merchant Center.

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Retail’s Best Gift Ever? Zero-Party Data

Retail TouchPoints

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

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Star Micronics Warranties and Product Protection

Star Miconics

Prepaid shipping label: Star Micronics provides a prepaid shipping label for returning the malfunctioning device. Free shipping: Star Micronics covers the cost of shipping for both the replacement and malfunctioning devices. No hidden fees: Swap-A-Star is a flat-rate program with no additional fees or charges.

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How the POS Can Help Retailers Prepare for the Holidays

Star Miconics

Shipping to customers can keep your brick-and-mortar location flowing smoothly. Self-Service Kiosks. It goes directly into their hand after they’ve already made a purchase, making it more than likely that they will return. Kiosk Printers Printers are an integral part of self-checkouts.