article thumbnail

Ecommerce IT Support: 7 Key Services Every Online Retailer Needs

365 Retail

Most offer omnichannel support so you can access them via phone, mobile app, live chat, social media, or email—cutting response times dramatically. Offering round-the-clock technical support ensures that you and your customers receive prompt assistance whenever needed.

article thumbnail

How can your business prepare for a cyber-attack and improve recovery times?

Inside Retail

What if your inventory management system can no longer be accessed or trusted? Your website may be down – how are you going to take orders for your products? Or even let your customers know that the business is experiencing an issue? Or your account records?

Planning 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Outsourcing Fulfilment to Save Time? Here’s Three Things Retailers Should Look For

365 Retail

1) How will you manage stock inventory? Retailers should look to fully understand how they will remotely manage their stock inventory and interact with their fulfilment partner. Additionally, retailers must take the same approach to any other apps and customer management systems they use.

article thumbnail

Saving the Environment by Using AI

Independent Retailer

Retalon solutions solve complex challenges in Planning, Inventory, Pricing, and Promotions, and all solutions stem from one unified analytics platform. Retalon’s platform seamlessly integrates with any ERP or OMS, and our 100% in-house professional services, technical support, and analytics teams ensure you hit your goals on time.

article thumbnail

How Pack & Send solves online retailers’ biggest pain point: logistics

Inside Retail

We save our customers time, trouble and money on all their shipping needs,” explains Nicholas Woodward, country manager for Pack & Send Australia. “We Order fulfilment can be managed through one location or scaled across multiple service centres of Pack & Send’s more than 125 locations nationwide.

Shipping 246