Retail TouchPoints

JULY 29, 2025

Following a “soft” and relatively quiet opening at Dubai’s City Centre Mirdif in May, Marquee Brands , owner of the Martha Stewart IP, opened a second brick-and-mortar store at the Dubai Hills Mall earlier this month, according to WWD. A third location is slated to open at Mall of the Emirates later this summer.

Apparel

Retail TouchPoints

NOVEMBER 5, 2024

For example, UK retailer Co-op is using Walmart Commerce Technologies ’ Store Assist solution to improve its digital commerce operations.

Supermarket

Retail TouchPoints

JULY 1, 2025

Champs Sports has introduced its first two reimagined stores, designed to embody the brand’s “Sport For Life” platform. The stores, in Tampa, Fla. and Portland, Ore.,

Sporting Goods

Retail TouchPoints

JANUARY 22, 2025

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids rip events, athlete appearances and partner activations in addition to retail space.

Location

Retail TouchPoints

AUGUST 11, 2025

Nike will be the latest “guest brand” at Nordstrom NYC ’s pop-up venue, bringing the Nike Running @ The Corner shop to 57 th Street and Broadway through Sept.

Apparel

Retail TouchPoints

APRIL 2, 2025

Simple buy online, collect in-store services dont measure up to expectations anymore: Theyre now a basic hygiene factor rather than a draw for customers.

Social Commerce

Retail TouchPoints

MAY 23, 2025

FreshDirect is venturing beyond the digital realm for the first time in nearly 25 years with a pop-up store opening Memorial Day weekend in Southampton, N.Y. Through December, shoppers in the trendy Hamptons area can make in-person purchases of seasonal favorites, local products and FreshDirects fresh groceries.

Marketing

Retail TouchPoints

MARCH 19, 2025

Ikea will open its new store on Londons Oxford Street on May 1, 2025, featuring 62,430 square feet of retail space across three levels.

Home Furnishings

Retail TouchPoints

APRIL 22, 2022

In today’s environment, for example, store operations needs to be connected not just to IT and merchandising but also store design and fulfillment, to support offerings like curbside pickup and BOPIS.

Visual Merchandising

Retail TouchPoints

NOVEMBER 17, 2023

Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints Store Operations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.

Loss Prevention

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.”

Loss Prevention

Retail TouchPoints

JULY 17, 2023

While the companies spent months waiting for the perfect site, it only took about 90 days to get the store operational once that site was found. We both understood the mission of the brand, the mission of the store and the design and aesthetic of it. From day one we were just perfectly aligned,” said Baer. “We

Location

Retail TouchPoints

MAY 3, 2023

With an increased need and desire for recycling, upcycling and reselling, retailers can explore in-store services that encourage consumers to give products a second life and help close the loop on unnecessary waste. To lead by example, old or retired products can be used as a “building” material or for visual merchandising displays.

Visual Merchandising

Retail TouchPoints

MAY 9, 2024

If customers are approved for a prescription, they can fulfill orders through Whole Health Rx’s pharmacy partners and have them delivered by mail. Medication subscriptions are priced at $269 per month, with an introductory price of $219.

Fulfillment

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. In fact, most consumers (61%) report that they consider their smartphone “very important” while shopping in stores.

Visual Merchandising

Retail TouchPoints

OCTOBER 16, 2024

In February 2024 Save A Lot brought retail media capabilities to its network of 800 independently owned and operated stores. warehouse to support faster on-demand fulfillment via Uber Eats ; and deployed an automated traceability network to help ensure food safety. “In

Supermarket

Retail TouchPoints

APRIL 12, 2023

Through its proprietary platform, Leap helps brands launch and operate “insights-driven retail stores.” The company provides end-to-end support, from store design and development to store operations, technology and performance data and insights.

Customer Experience

Retail TouchPoints

FEBRUARY 9, 2022

Our advice is that if you’re taking over an empty storefront or some other mall space and you can do a design that transforms the space using vinyl wraps, loose fixturing and various types of visual merchandising, you can often create a pop-up without needing a new permit.

Visual Merchandising

Retail TouchPoints

MARCH 9, 2022

Retailers must recognize their place not only as a showroom, but as a fulfillment center as well — supporting the online component and “last mile” of the business.

Fulfillment

Retail TouchPoints

AUGUST 6, 2020

We don’t know how shopping habits or product demand will change in a post-COVID-19 environment, but it will be more critical than ever to test and change store merchandising strategies to accommodate new consumer needs. AR visual merchandising automates manual store planning processes.

Visual Merchandising

Retail TouchPoints

OCTOBER 8, 2024

Later this month, Sam’s Club will reopen a tornado-damaged store in Grapevine, Texas that will feature displays of online-only products where the checkout lanes would be in a typical store, as well as four times more space for associates to assemble ecommerce orders, according to CNBC and confirmed by the retailer.

Checkout

Retail TouchPoints

NOVEMBER 14, 2023

Sometimes this is due to deliberate greenwashing, but more often it’s a problem of planning and execution, according to Christian Davies, Principal at Bergmeyer+ , the new sustainability-focused division of retail design firm Bergmeyer , operating in partnership with SMS Collaborative.

Planning

Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf , in Roselle, N.J.,

Supermarket

Retail TouchPoints

OCTOBER 12, 2021

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual “ingredients,” but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef stew.

Customer Experience

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population.

Consumer

Retail TouchPoints

NOVEMBER 7, 2023

WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. late last year.

Accessories

Retail TouchPoints

NOVEMBER 20, 2023

But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials.

Apparel

365 Retail

APRIL 4, 2024

It integrates with Pricer Plaza, Pricer’s integrated management systems solution, bringing in-store efficiencies and elevated customer experience to life within sleek and compact visual merchandising.

Outdoor

Retail Next

APRIL 1, 2021

Fulfillment. Nordstrom continues to roll out of Nordstrom Local stores where you order online and then pick up in these neighborhood locations that offer express alterations and their legendary customer service. Allbirds (via Shopify), to highlight one retailer, offers pick up in store and fulfills orders via ship from store. .

Visual Merchandising

Retail TouchPoints

MARCH 7, 2024

Once people are in a shop, you need to know what people’s expectations are, because you want to fulfill if not exceed them with some semblance of “Wow, this is cool.” It’s a place where you want to spend three or four hours , and if you do, you’ll likely get something to eat and drink and maybe do some shopping.

Outdoor

Retail TouchPoints

APRIL 16, 2025

Customization, personalization and localization are key elements of the new Lids store format, which the retailer rolled out to 20 stores in 16 states this month.

Kiosk

Retail TouchPoints

MAY 16, 2025

Davids Bridal is leveraging a range of technologies in its new Diamonds & Pearls store format, including interactive touchscreens powered by Shopify POS that provide shoppers with endless aisle access to Davids full inventory.

Accessories

Retail TouchPoints

MAY 22, 2025

Every retailer wants its physical spaces to feel welcoming, but the newly redesigned Longchamp store in NYCs SoHo neighborhood takes the notion of hospitality to another level.

Accessories

Retail TouchPoints

MARCH 24, 2025

The Vitamin Shoppe has launched its new Hometown Stores concept, beginning with five shop-in-shops for nutrition and supplement brands that have company headquarters and deep roots in the metro areas where the stores are located.

Shopping