Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

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Fulfillment Returns Shipping Promotions 271

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel!

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Inside Retail

MARCH 24, 2024

ShipStation, a global leading provider of shipping software solutions, has announced its continued investment in the Australian market. These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels.

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Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. For retailers struggling to avoid bankruptcy or emerge from it, a growing returns quagmire could be deadly.

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Returns Merchant Services Department Stores Shipping 329

Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Returns Fulfillment Shipping Checkout 215

Retail TouchPoints

MARCH 31, 2023

From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10. And this is just the first of in a series of shopping events Wish has planned for 2023. Now the platform is launching its first major sales event , dubbed “330” or “Wishmas.”

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Planning Consumer Shipping Shopping 318

Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Shipping Fulfillment Returns Accounting 130

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

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Fulfillment Shipping Inventory Management Management 299

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

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Shipping Returns Customer Experience Management 246

Retail TouchPoints

NOVEMBER 10, 2020

On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. Adjust to Return Reluctance. Some retailers are proactively cancelling backorders due to the uncertainty of fulfillment.

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Shipping Fulfillment Returns Sporting Goods 284

Retail TouchPoints

JANUARY 27, 2022

The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

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Drop-Shipping Fulfillment Shipping Returns 231

365 Retail

MAY 23, 2022

Secret Sales has launched a fulfilment service to support brands requiring a UK distribution centre, solving logistics challenges for those wanting to partner with the fashion marketplace but geographical location or technical infrastructure prevent them from fulfilling orders directly to consumers in the UK.

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Fulfillment Fashion Shipping Wholesale 109

Rangeme

AUGUST 1, 2022

Fulfillment is a broad term that encompasses every aspect of storing, packing, and shipping your goods. As your business gains traction, you may struggle to find the time to pack and ship your orders. As your business gains traction, you may struggle to find the time to pack and ship your orders. Where are you growing?

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Fulfillment Shipping Wholesale Planning 52

Retail TouchPoints

SEPTEMBER 2, 2022

Inflation has tightened margins and supply chain issues have caused havoc with inventory planning. Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint.

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Shipping Fulfillment Returns Management 229

Retail TouchPoints

JULY 26, 2021

Building an online presence starts with a well-designed website supported by an effective digital marketing plan. You will need their talents when it comes to: Design Customer experience (CX) Search engine optimization (SEO) Web maintenance Customer engagement Product returns. Fulfillment and Returns. Digital Marketing.

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Wholesale Payment Services Fulfillment Returns 275

Inside Retail

JULY 6, 2023

LSKD founder and CEO Jason Daniel said that the brand spends a lot of the year planning and preparing for peak period. We know our community waits for our Black Friday sale each year because we provide great deals and lots of products for them to try risk free with our free and easy returns process,” he said.

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Fulfillment Shipping Promotions Returns 242

Retail TouchPoints

SEPTEMBER 26, 2023

Pushback from Amazon is inevitable, as it will want to keep inventory down; however, it is imperative to plan ahead. Don’t oversell products if you don’t have the supply to fulfill orders. It’s important to make it easier for customers to understand what they’re getting to lower the chances of returns and negative reviews.

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Advertising Fulfillment Shipping Returns 251

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The trade-off is long shipping times, another thing Wish is working hard to improve. Reducing shopping and shipping friction.

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Merchant Services Drop-Shipping Shipping Payment Services 207

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

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Checkout Returns Shipping Promotions 179

Retail TouchPoints

APRIL 27, 2023

Smarter Shipping Options Transport is a large component of the ecommerce footprint. Reduce the Impact of Returns Returns are a net negative for everyone. They require extra effort from customers, cost companies return shipping fees and increase the returned item’s carbon footprint.

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Drop-Shipping Returns Shipping Consumer 262

Retail TouchPoints

AUGUST 1, 2022

Amazon said it plans to expand to additional retailers and cities around the country in the months ahead. Amazon then sends the order to the store and a retail store associate fulfills it. Seattle and Washington D.C. The service is free for U.S. Prime members who spend $25 or more on qualifying items and costs $2.99

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Merchant Services Fulfillment Checkout Location 244

Retail TouchPoints

NOVEMBER 25, 2020

SoundCommerce allows us to track the exact impact of these variables on our profitability as we make real-time decisions regarding assortment, promotions, inventory, marketing and fulfillment.” Retailer Plans to Use Solution Across Multiple Channels. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

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Markdowns Fulfillment Shipping Marketing Spend 189

Retail TouchPoints

SEPTEMBER 29, 2022

A little less than year after first announcing its plans, Macy’s has joined the ranks of other major retailers such as Walmart and Target with the debut of its own third-party marketplace. Marketplace products will feature the same Star Rewards loyalty benefits and returns processes as first-party items.

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Department Stores Apparel Fulfillment Shipping 189

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

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Management Fulfillment Drop-Shipping Employee Engagement 268

Retail TouchPoints

MARCH 14, 2024

And despite having trouble selling tenants on the idea of a multi-story mall, which was considered a crazy idea at the time, the company moved forward with its planned addition of a second level in the 1970s. Many of the same brands have returned for the second ACCESS Pop-Up — which opened on March 8, 2024 in Sarasota, Fla.

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Shopping Consumer Drop-Shipping Shipping 279

Retail TouchPoints

JUNE 15, 2021

Being able to spot increases in demand in a channel and a geographic region (either through POS data, online analytics or social and marketing sources) will enable retailers to respond faster, not just in moving inventory within their network but all the way through to manufacturing and demand planning. Profitably Managing Returns.

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Drop-Shipping Fulfillment Returns Consumer 219

Inside Retail

APRIL 7, 2022

In this digital world, the key to any business’s success is its website, which is the most essential element of any marketing plan. But, according to David Boyer, country manager of ShipStation ANZ, almost any shipping-related task can be automated. ShipStation’s shipping automation rules are one way to optimise workflows.

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Shipping Payment Services Fulfillment Returns 130

Retail TouchPoints

NOVEMBER 10, 2022

The eBay Ads holiday report found that shoppers still plan to spend despite high inflation and the ongoing threat of a recession: more than two-thirds ( 71% ) of 2,000 U.S. online shoppers said they plan to spend the same or more than they did in years past.

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Advertising Shipping Consumer Shopping 247

Inside Retail

APRIL 22, 2021

Fulfilment of the future. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns. These and other trends are pushing many retailers to innovate on the fulfilment front. And in every area, from marketing to selling to fulfilling, benchmarking will be key.

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Fulfillment Beauty and Health Advertising Accounting 299

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

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Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Third-party fulfillment and logistics companies also have emerged to support the burgeoning direct-to-consumer ecosystem.

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Merchant Services Payment Services Fulfillment Shipping 218

Mass Relators

AUGUST 20, 2021

NEW YORK — In the week that big-box retailers reported that shoppers are returning to stores came news of Amazon.com Inc.’s The Seattle company declined to comment on the plans or provide the Journal with details. Fulfillment costs are rising. ’s latest brick-and-mortar experiment.

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Planning Department Stores Fulfillment Shipping 52

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

NOVEMBER 9, 2020

Without some sort of digital service, you risk shipping products that customers don’t need or want. For example, consumers plan to increase subscriptions in the future within food and beverage (47%), fashion (41%) and pharma (48%). Because they have little to no insight into, and understanding of, usage.

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Returns Consumer Shipping Accounting 273

Retail TouchPoints

JULY 26, 2022

plan to start buying gifts earlier – the No. While we predict that ASP will increase monthly between 8% and 12% for the remainder of 2022, there is a silver lining for holiday shoppers: the return of discounting. Up to 60% of digital orders are now influenced by the store – whether demand is generated or fulfilled.

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Drop-Shipping Fulfillment Consumer Shipping 280

Inside Retail

MARCH 7, 2024

Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end. Other KPIs that the brand monitors include sales volumes across channels, overall revenue growth and the returns rate, which is crucial for maximising profitability and customer satisfaction.

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