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Making Fulfillment a Revenue Driver: 6 Ways Design and Tech Can Collaborate

Retail TouchPoints

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

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How Collars & Co. Used Multiple Data Sets to Optimize its First Physical Location

Retail TouchPoints

looked for a partner when it opened its first physical location in May. We’ve always wanted to test out a retail location. Two Data Sets Together Determine the Perfect Store Location Leap worked with Collars & Co. The location was in a city where Collars & Co.

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Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

Retail TouchPoints

Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints Store Operations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.

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Casper Revamps California Store with Interactive Sleep Features

Retail TouchPoints

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

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Best Buy Joins Target and Walmart in Closing for Thanksgiving

VMS

has announced its plans to close its locations for the U.S. Though the retailer hasn’t yet said what its Black Friday hours will be, it did confirm it would be fulfilling orders via online ordering/shipping and curbside pick-up. Best Buy (Richfield, Minn.) Thanksgiving holiday this November, according to CNBC.

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Retail’s Future is Phygital

Retail TouchPoints

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

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Implementing Sustainable Design Strategies in the Retail Environment

Retail TouchPoints

Sustainability is good for business, and architects and designers are critical advisors in retailers’ trajectories toward a more sustainable future through the design process of physical locations. To lead by example, old or retired products can be used as a “building” material or for visual merchandising displays.