article thumbnail

The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

The journey of retail formats, as we know them, began with specialty stores, where retailers differentiated themselves through elevated service, expansive inventory, and deep local knowledge. Internet retailing revolutionized the industry by eliminating the importance of physical location.

article thumbnail

How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Sakai also suggested that retailers encourage curbside buy online, return in-store (BORIS) during and after the holidays. Consolidating returns at a store location is less costly than paying to ship one item from a residence, and a larger volume of customers can be moved through quickly if they don’t have to exit their cars.

Returns 328
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Ways To Rein In Costly Online Returns

Retail TouchPoints

Here are five ways retailers can modify their returns practices to make a positive impact on their bottom lines: Direct consumers to physical locations to decrease costs; Automate actions that benefit the retailer. Direct Consumers To Physical Locations. in the retailer’s facilities. in the retailer’s facilities.

Returns 179
article thumbnail

MUST Wine Loft Discovers Charcuterie Must-Haves By Ordering On RangeMe

Rangeme

MUST Wine Loft is a European-inspired artisanal wine and cheese store and cafe located in downtown St. After working in the hospitality industry for more than 20 years and gaining years of buying experience, Arkwright decided it was finally time to open her own specialty store and cafe.