Retail TouchPoints

AUGUST 9, 2022

You want to also offer consumers something that hasn’t been fulfilled by their current options.” Consumers are more than willing to shop globally; they just want to ensure that what they saw online is going to show up at their door,” she said. For example, social commerce is a “big thing” in China, Ahluwalia noted.

Social Commerce 301

Social Commerce Returns Consumer Marketing 301

365 Retail

MARCH 13, 2023

Today’s online shoppers expect to be able to shop across a multitude of platforms. For e-commerce retailers, the spotlight is on the number of different platforms that can be used to shop. Nowadays, we’re used to shopping on websites, social media, online marketplaces and through various types of marketing communications.

Fulfillment 71

Fulfillment Social Commerce Shipping Consumer 71

Retail TouchPoints

OCTOBER 14, 2022

As TikTok kicks off its second annual TikTok World business summit, the social media juggernaut is making headlines for more than just new platform updates. based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify. TikTok’s Shopping Ads format.

Advertising 290

Advertising Fulfillment Returns Shopping 290

Retail TouchPoints

APRIL 20, 2023

The somewhat unlikely locations are eight rapidly growing countries that are currently off of most retailers’ radar: Bangladesh, Egypt, Ethiopia, India, Indonesia, Kenya, Nigeria and the Philippines. However, more than half of the shoppers in these countries prefer shopping on social media to other purchasing apps.

Fulfillment 290

Fulfillment Consumer Marketing Point of Sale 290

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 185

Payment Services Fulfillment Location Checkout 185

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 149

Consumer Payment Services Fulfillment Advertising 149

Retail TouchPoints

DECEMBER 12, 2023

Adidas has opened pop-up shops offering virtual branded merchandise within seven Roblox experiences and has partnered with Roblox creator Rush Bogin (known by his screen name “Rush X”) to create an assortment of exclusive items available on a first-come, first-served basis. New product drops are scheduled throughout December 2023.

Apparel 147

Apparel Location Shopping Social Commerce 147

365 Retail

DECEMBER 21, 2021

From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. . Many assume the popularity of online shopping and decline of the high-street will continue during 2022.

Social Commerce 104

Social Commerce Payment Services Consumer Shopping 104

Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. of consumers said real-time updates on item location throughout the delivery process are important, according to Oracle. year-over-year.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

NOVEMBER 11, 2021

From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment.

Merchant Services 330

Merchant Services Payment Services Consumer Beauty and Health 330

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

Social Commerce 68

Social Commerce Shipping Accounting Point of Sale 68

Retail TouchPoints

MAY 18, 2021

Jill Standish: Let’s take the increase in online shopping as an example. There’s absolutely still a place for in-person shopping, although a lot of retail companies are looking at their real estate; if they’re doing more ecommerce, they will want to leverage these assets differently.

Fulfillment 197

Fulfillment Consumer Returns Shipping 197

Retail TouchPoints

DECEMBER 14, 2021

The influencers would continue as a contracted publicity team, with agreements to activate in the store as well as virtually, to expand the experience across social platforms. Key Principles of Social Experiential Design. Principle 1: Define Influence for your brand and location. Principle 3: Engage a new CEO and social PR team.

Marketing 317

Marketing Planning Consumer Fulfillment 317

Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores. Another issue is permitting.

Visual Merchandising 264

Visual Merchandising Location Shipping Shopping 264

Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).

Clienteling 294

Clienteling Consumer Accounting Boutique 294

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. While we don’t know what the long-term outcome of the crisis is ultimately going to be, we wanted to make our shopping experience as easy as possible. Riley: We have seen a massive increase in online sales, up 5X. and Singapore.

Checkout 193

Checkout Fulfillment Shipping Payment Services 193

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Retailers and brands need to support, allow and empower their customers to engage with – and shop – them as the customer wants. Fulfillment. Virtual shopping. Social commerce. Did it affect shopping behavior?

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Inside Retail

MARCH 25, 2024

The platform According to Urban, Zalora’s platform services and e-commerce solutions provide brands with a one-stop shop and a single point of contact for all their e-commerce needs. In the context of Southeast Asia, it remains a growing e-commerce market, according to Urban.

Fulfillment 130

Fulfillment Social Commerce Fashion Marketing 130

Retail TouchPoints

OCTOBER 20, 2020

Traditionally, the physical store has been where people have gone through that shopping experience — finding what works best for them with time on their hands, walking through their favorite store, using their senses of sight and touch to figure out what’s going to work best. You should 100% be doing that right now.”.

Merchant Services 151

Merchant Services Shopping Consumer Business Communication 151

Retail TouchPoints

DECEMBER 28, 2021

Dive deeper into the latest solutions for enhancing the omnichannel shopping experience in the “ Ecommerce Tech Guide: The Latest Tools for Bridging the Physical-Digital Gap.” We know that today, the fulfillment option that consumers most hope to continue to use moving forward is curbside pickup ,” said Pfeiffer.

Fulfillment 278

Fulfillment Checkout Returns Consumer 278

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 is a recap of the GroceryShop trade show in Las Vegas, and the Consumer Brands Executive Summit in Colorado Springs.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

In 2023, however, the outlook is positive, and the focus is on the customer shopping journey. As retailers adapt to a new normal, a seamless omnichannel experience and hybrid shopping are shaping the future of retail. Fast and frictionless in-person shopping experiences have become an expectation in 2023.

Retail Trends 95

Retail Trends Social Commerce Shipping Consumer 95

Retail TouchPoints

AUGUST 25, 2020

To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed. As a result, retailers are focused on removing unnecessary contact from the shopping journey. There is no ‘returning to normal’. A Catalyst for Change.

Payment Services 305

Payment Services Fulfillment Store Operations Consumer 305

Retail TouchPoints

AUGUST 11, 2022

But as the brand has expanded its store count (there were 17 Parachute locations at the time of the session in May 2022), Sheriff and his team uncovered six learnings that have helped Parachute build its brand and translate a powerful digital presence to physical stores. Lesson 2: Translate Your Online Brand to the Store.

Location 276

Location Marketing Fulfillment Social Commerce 276

Inside Retail

JUNE 17, 2021

But the one thing they all have in common is that Covid changed the way people shop. Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. As a result, social commerce is no longer considered a separate shopping channel. WeChat and chat.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Social Commerce 113

Retail TouchPoints

AUGUST 31, 2022

Prediction 3: Experiential Moments will Create Delight Despite In-Store Shopping Stressors. Jack Stratten, Senior Trends Consultant, Insider Trends : “Experiential retail can help time-poor customers to achieve more in a single location, giving them a reason to visit and to stay longer. Last year Google found that 31% of U.S.

Sporting Goods 284

Sporting Goods Consumer Checkout Shipping 284

Retail Geek

APRIL 30, 2021

Doubling their capacity of curbside pickup locations and then Walmart made an interesting announcement Walmart had all these robots these really expensive robots inside of the stores to do in-store pickups. How successful their their Shop app has been the mobile app and I think they disclose that. Scot: [16:52] The marketplace.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. Scot: [2:18] Yeah you’re going to a more exotic location I’m jealous. In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

JANUARY 6, 2023

Goodwillfinds.com is an e-commerce site, which sells previously owned merchandise, which has been donated to Goodwill. We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail Geek

APRIL 8, 2022

It felt pretty normal which was awesome and one of the best things about shoptalk normally is the networking and catching up with friends and I feel like that was in full effect and, extra fulfilling this year because you know I just got to see a bunch of people that I enjoy spending time with that I hadn’t gone to Sea in a couple of years.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Retail Geek

APRIL 9, 2021

Amazon is building Micro Fulfillment Centers to deliver fast-moving grocery & convenience SKUs in under 45mins. Locations include Seattle, DC, Baltimore, Dallas, Nashville, Detroit, Chicago, San Diego, Phoenix launching this year. Instagram shopping and all those other things are like pop-up shops. Listener Questions.

Merchant Services 98

Merchant Services Social Commerce Consumer Payment Services 98

Retail Geek

JANUARY 7, 2022

Footprints where they house a bunch of these dsps Under One Roof and then they for deploy a lot of that days things to be delivered into that out of a fulfillment center and then the the dsps just line up and deliver that stuff so it’s been really interesting to watch them build that, so I would count that one as a win.

Merchant Services 98

Merchant Services Payment Services Drop-Shipping Apparel 98