article thumbnail

4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

Returns 305
article thumbnail

Eyebuydirect Establishes First Physical Location in California’s Orange County

Retail TouchPoints

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses. Whether they place the order there or from their own device, glasses will be delivered within seven to 10 business days; returns and exchanges will be processed online.

Location 230
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Food Packaging Labels Are Essential to Online Order Fulfillment

Star Miconics

Restaurants must fulfill orders placed online through their websites or apps and third-party delivery services in addition to orders at the table, counter, drive-thru, or self-service kiosks. Labeling solutions have become essential to streamlined, accurate order fulfillment.

article thumbnail

Can Self-Service Kiosks Offer Support In Today’s Retail Conditions?

Frank Mayer

While more shoppers return to stores, retail self-service kiosks offer the safe contactless experience and endless aisle options they now seek. Before we dive into how self-service kiosks can assist retail, though, it’s important to address the more pressing concern about the industry first. The Retail Elephant in the Room.

Kiosk 52
article thumbnail

Coffee and home delivery: How food-service spending is changing in Apac

Inside Retail

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. Apac’s food-service spending surpassed pre-Covid levels in 2024, as revenues grew 12 per cent to more than US$1.2 trillion in 2023.

Kiosk 147
article thumbnail

Costco Doubles Down on Ecommerce With Pickup Locker and Marketplace Expansions

Retail TouchPoints

Other recent ecommerce innovations, and plans for the near future, include: Adding same-day grocery delivery in Texas through a partnership with Uber ; Making it easier for members to reschedule ecommerce deliveries, returns and pickups; Improving labels on fulfillment options to let shoppers easily determine what is available where, including whether (..)

Kiosk 270
article thumbnail

Amazon’s Move Into the Malls

Retail TouchPoints

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. Amazon can display larger items, on which return rates are high, and which can benefit from such showrooming.