article thumbnail

Digital transformation bags strong results for Hitachi Capital Consumer Finance

Retail Times

Hitachi Capital Consumer Finance (HCCF), one of the UK’s leading retail point of sale provider today announces impressive profits of £60.2m The results and continued investments during the period leave the business well positioned to grow in 2021/22 as lockdown measures ease and consumer confidence returns.

Finance 77
article thumbnail

Tackling rising returns: how to improve efficiency while enhancing customer experience

Retail Gazette

The beginning of the year is traditionally a peak period for returns and 2024 has been no exception, with retailers experiencing a surge in unwanted items being sent back. The trend is being driven by several factors, including the cost-of-living crisis, with returns volumes increasing notably.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

article thumbnail

Retailers Must Embrace Financial Services, and Quickly

Retail TouchPoints

In the same manner, the new service providers, the payment platforms, get worked up over Banking-as-a-Service and Embedded Finance, the latest industry buzzwords, without fully explaining the simplicity and value of the proposition. Many customers bail at this point. This means lost sales and irritated customers who blame the brand.

article thumbnail

The Best Mother’s Day Gift for Mompreneurs

Retail Smart Guys

And now, it’s time to return that love by making things easy for them, especially if they are in the independent retail business industry, occupied with administrative tasks while also being a hands-on mother. It’s a time to celebrate the incredible love and sacrifices our mothers have shown us throughout our lives.

article thumbnail

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. In return, merchants pay a fee that varies from approximately 2% to 5% of the overall purchase price. Enter “buy now, pay later,” whose appeal is growing customer bases and revenue channels. Buy Now Pay…What?

article thumbnail

The Great Technology Wishbook 2023 for Furniture, Bedding, and Appliance Retailers

Storis

The automatic and consistent sharing of product data across your point of sale , inventory management solution , and website saves your team countless hours manually updating information. You’ll be sure to inspire customers to share their EAR-resistible experiences with your brand online to drive even more holiday sales.