Remove Finance Remove Management Remove Returns
article thumbnail

Returns Fraud: Identifying and Addressing a Growing Threat

Retail TouchPoints

With the holiday season out of the way, next to come is a wave of returns that will stretch into the new year. The value of merchandise being fraudulently returned to retailers hit an all-time-high in 2024 at over $100 billion , up four-fold compared to just four years ago, according to industry sources.

Returns 278
article thumbnail

The Secret to Solving Retail’s $743 Billion Returns Problem: Intelligent Customer Support

Retail TouchPoints

With returns siphoning off a staggering $743 billion from retailers bottom lines in 2023, its clear that the industrys approach needs an overhaul. But instead of leaning on rigid policies that risk driving customers away, retailers can use this as an opportunity to rethink returns.

Returns 162
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lowe’s Promotes Finance Exec to CFO

Retail TouchPoints

Sink, currently SVP of Retail Finance at the retailer, will replace Dave Denton, who is departing to pursue another opportunity. Sink has more than 20 years of finance and accounting experience, including 12 years at Lowe’s in roles across finance, strategy and accounting.

Finance 288
article thumbnail

3 Hidden Traps for Retailers this Holiday Season

Retail TouchPoints

More importantly, retailers need to bring their finance teams in early to keep updating the numbers and reworking them throughout the season as needed. And don’t forget: after the holidays comes the deluge of returns. However, it’s not only about time management. As with advertising, that means adjusting budgets on the fly.

article thumbnail

Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

Returns 277
article thumbnail

Macy’s Ends Buyout Talks with Arkhouse, Brigade; Looks Ahead to Company’s ‘Bold New Chapter’

Retail TouchPoints

Macy’s board of directors has unanimously agreed to terminate buyout discussions with Arkhouse Management and Brigade Capital Management following months of negotiations that included several bid increases and a board proxy battle. in a statement. “As in a statement. “At

Finance 255
article thumbnail

Green Wheels: Exploring Car Finance Options for Electric and Hybrid Vehicles

365 Retail

With car finance options at carmoney.co.uk , prospective buyers can discover tailored plans designed for eco-friendly automobiles. The spreading the cost across a number of manageable payments makes electric or hybrid cars more affordable. Making the Right Choice The individual circumstances define what type of financing is best.

Finance 52