Finance Fulfillment Promotions Store Operations 
Retail TouchPoints
OCTOBER 20, 2023
In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.
Mass Relators
MARCH 31, 2024
Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico.
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Retail TouchPoints
SEPTEMBER 19, 2023
With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.
Retail TouchPoints
NOVEMBER 4, 2021
The holidays always tend to put a strain on the piggy bank, but a study from personal finance company Credit Karma found that 43% of consumers are feeling more financially stressed this holiday season, and inflation is the leading cause. Shortages and Sticker Shock Heighten Holiday Stress.
Inside Retail
FEBRUARY 27, 2023
Customers are more likely to trade up when they transition to the in-store environment. It’s all just commerce now With retailers using the online channel to promote engagement across the entire buying journey, the distinction between the online store and physical stores has become increasingly blurred.
Retail TouchPoints
DECEMBER 12, 2023
In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? And don’t forget the shopper looking for that end-of-season deal.
Retail TouchPoints
APRIL 6, 2023
Because it’s working from much broader inputs and more advanced neural networks, AI can take into account more factors, such as competitive pricing , weather patterns and promotional cannibalization. Say you have an internal version of ChatGPT that writes something that might offend an employee — who’s responsible for that?,” said Thota.
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