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Retail, POS Finance and the Quest for ESG

Retail TouchPoints

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

Finance 237
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AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Retail TouchPoints

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks. said Thota.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

The holidays always tend to put a strain on the piggy bank, but a study from personal finance company Credit Karma found that 43% of consumers are feeling more financially stressed this holiday season, and inflation is the leading cause. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

Consumer 257
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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

North American travel retailing giant was forced to temporarily close more than 700 stores, furlough the bulk of its workforce and cut expenses deeply. “We The company is now operating approximately half of its locations. Now we are going to finish ahead of time with a full deployment across all of our operations by the end of October.

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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Gen Z wants curation of services, retail stores and food and beverage experiences, since they often spend more on dining than shopping,” said Cegielski. “If

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It’s not e-commerce anymore – it’s just commerce

Inside Retail

Awareness Online channels should be leveraged to promote broader awareness of their products and services to potential customers across multiple platforms. Customer service This is often a buyer’s primary point of contact with a brand. Engaging experiences that attract customers to the website or the store will only go so far.