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Tesco CEO defends supermarket amid profiteering accusations: ‘We’re the cheapest full-line grocer’

Retail Gazette

Tesco CEO Ken Murphy has defended the supermarket as the union Unite accused it of “raking in mountains of cash” after its profits more than doubled in its last financial year. We have also given reasonable returns to shareholders, so we think the balanced model is working.”

Grocer 115
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Are Deskless Retail Workers in a Tech Drought?

Retail TouchPoints

Are managers putting timely data around customer expectations, product availability and professional progress in the hands of deskless workers to help increase productivity and boost employee engagement? Managers and upper-level leaders are not the only ones who can benefit from access to information.

Finance 277
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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

With this in mind several Nordstrom stores offer a dizzying number of services including: shoe repair, personal styling, gift wrapping, in-store drop off of online returns from other retailers, onsite alterations, dry cleaning, monograming, and an endless array of beauty services. Customers can now do that easily with the retailer’s app.?