Employee Engagement Management Merchant Services Store Operations 
Retail TouchPoints
DECEMBER 20, 2023
Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront. However, retailers’ approaches can vary significantly depending on their goals, product and service offerings, as well as their employees’ behaviors and preferences.
Mass Relators
MARCH 31, 2024
In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. Vichidvongsa joined DG in 2008 and most recently served as vice president, divisional merchandise manager over DG’s health and beauty.
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