Sat.Jun 13, 2020 - Fri.Jun 19, 2020

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Why Christmas Needs To Come Early This Year

Retail TouchPoints

Christmas needs to come early this year (and by Christmas I mean the entire holiday shopping season). Why? There’s a pretty decent chance that the traditional holiday season that occurs in Q4 will fail to materialize, and any retailer that relies on that influx of sales and cash should begin thinking about hosting Black Friday and Cyber Monday-type events in June or July.

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5 Use Cases for Best Seller Intelligence

Wiser

If someone were to ask you what the top-selling items were today on any major online marketplace, whether it’s Amazon , eBay, Walmart, or any other, could you answer quickly? What if they asked what the most popular product was during the last hour? Most retailers and brands know that tracking best sellers across online marketplaces is vital for making smarter assortment decisions at scale.

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CPG Gurus Reveal Tips for Success

RepslyBlog

Knowledge is power -- but only if you have the right information. If your daily headaches come from managing relationships with retailers, staying in touch with representatives in the field, or negotiating for displays and promotions, then this is the information you need to improve your sales and performance!

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Reopening of Retail: Insights From 400+ Brick and Mortar Operators

Retail Adventures

Raydiant surveyed 400 brick-and-mortar retail business owners in the U.S. to learn more about how stores have adapted to the stress of the pandemic and its economic fallout. Below are the key findings, you can read the full report HERE. Key Findings Commercial real estate is poised for a massive shift. After being forced into an uncomfortable situation, 29% of respondents now plan to close their physical locations to go online-only, while 14% intend to downsize.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Walmart Partners With Shopify To Expand E-Commerce Marketplace

Retail TouchPoints

In a move that is expected to add 1,200 new sellers to the retail giant’s platform this year alone, Walmart is opening the Walmart Marketplace to Shopify merchants. The integration is aimed at small and medium-sized businesses with product assortments that complement Walmart’s existing selection. Retailers that use Shopify will be able to seamlessly list their products on Walmart.com, giving Walmart customers access to a broader array of items.

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Interview with Melanie, owner of Counting Crafty Sheep

Hello Small Shop

Tell us about yourself and your business. Counting Crafty Sheep began in 2016 shortly after my first daughter was born. Before I became a stay at home parent, I worked as a museum professional. This was a job that demanded a lot, both physically and mentally, and when I finally transitioned from full time boss mode to full time parent of a newborn mode, I realized something was missing.

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ClearSale unveils updated Shopify app to give e-commerce merchants effective fraud protection

Retail Technology Review

International fraud protection solutions provider, ClearSale, has announced updates to its integration with Shopify, now as a public app.

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Walgreens, AT&T Back Sesame Street’s Bilingual Content For Families Coping With Pandemic

Retail TouchPoints

With monetary and collaborative support from Walgreens and AT&T , Sesame Street Workshop has debuted five videos and related assets for its Caring for Each Other initiative, which provides resources featuring familiar Sesame Street characters to help families cope emotionally with the global pandemic and support frontline workers. Sesame Street Workshop launched the program in March as stay-at-home orders were issued, and it was expanded with assistance from Walgreens and AT&T in late Ap

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3 Canadian Companies Taking Responsibility

Retail Eye

At a time where single-use gloves, masks, wipes, and bags are at a record high, it’s time to step back and review the other important responsibilities: responsibility to our planet, and responsibility to our communities. Here are 3 Canadian companies doing it right. Aritzia The Hill family started Aritzia inside their 70-year-old department store in […].

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Re-Open For business: Supply Chain In The New Retail

Retail TouchPoints

Retail is no stranger to supply chain disruption. For several years, retailers have grappled with the challenge of operating physical stores while scaling their e-Commerce businesses. At the same time, they have started to embrace sustainability in their operations while satisfying consumer demand for hyper-personalization, flexible fulfilment options and other innovations.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Athletic Apparel Retailer Boosts AOV 54% With Buy Now, Pay Later Option

Retail TouchPoints

Even before COVID-19 destabilized household budgets for millions of people, the market for buy now/pay later solutions was projected to be on track for a compound annual growth rate (CAGR) of 28% worldwide through 2023, according to PYMTS.com. One online retailer that implemented a buy now/pay later solution as the COVID-19 shutdowns began, I AM BECOMING (IAB MFG), saw a 54% increase in Average Order Volume (AOV) and a 50% increase in its add-to-cart rate since implementing the ViaBill solution

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NRF Reports May Sales Rebound But Full Recovery Is Still Ahead

Retail TouchPoints

Retail sales saw impressive increases in May as retailers began the reopening process, but they still remain well below those of a year ago, according to the National Retail Federation (NRF). The organization calculated that seasonally adjusted retail sales, excluding automobile dealers, gas stations and restaurants, increased 11% over April 2020, and were up 1.7% unadjusted on a year-over-year basis.

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Hugo Boss Taps Tommy Hilfiger Exec For CEO Spot

Retail TouchPoints

Daniel Grieder has stepped down from his post as CEO of Tommy Hilfiger Global & PVH Europe to take on the CEO role at Hugo Boss AG beginning June 1, 2021. Grieder will be succeeding Mark Langer, who is leaving Hugo Boss on Sept. 30, 2020. Until Grieder begins his tenure, CFO Yves Müller will serve as the Hugo Boss Managing Board’s spokesman. At Tommy Hilfiger, Martijn Hagman has taken over as CEO.

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Target Implements $15 Per Hour Minimum Wage, Extends Coronavirus Benefits

Retail TouchPoints

Target will permanently increase its starting minimum wage for associates to $15 per hour as of July 5. The company also will give a one-time recognition bonus of $200 to its frontline store and distribution center hourly workers for their efforts throughout the coronavirus pandemic. Additionally, Target will offer new and extended COVID-19 benefits to its employees, including free virtual doctor visits through December 2020 regardless of whether a particular worker subscribes to the Target heal

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Q1 2020 Results Highlight Gap Between Retail ‘Haves’ And ‘Have Nots’

Retail TouchPoints

The COVID-19 pandemic has led to one of the worst financial quarters in retail’s modern history, and the near-universal rise in e-Commerce sales is of little comfort to retailers that are staring down double-digit declines in their brick-and-mortar businesses. But while this is an unprecedented time in many ways, the results tell a story that has been heard before: successful retailers are strengthening their positions, while struggling companies falter.

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DICK’S Sporting Goods Launches New Outlet And Clearance Banners

Retail TouchPoints

DICK’S Sporting Goods is opening two new discount-focused store concepts: OVERTIME by DICK’S Sporting Goods and DICK’S Sporting Goods Warehouse. DICK’s will open eight stores carrying the two new banners, giving the retailer a total of 11 outlet and clearance centers across nine states. OVERTIME by DICK’S Sporting Goods locations will offer an assortment of apparel, footwear and equipment at up to 75% off.

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4R Systems Chooses Mark Garland As President And CEO

Retail TouchPoints

4R Systems has named Mark Garland President and CEO, effective immediately. In his new role, Garland will be responsible for leadership in all areas of 4R’s operations. Garland previously served as EVP of Sales, Marketing & Solutions at 4R Systems. In that position, he helped the company expand its reach in the U.S., Europe and Central and South America.

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Store Technology Q&A: Redefining Experiential Retail For The COVID-19 Era

Retail TouchPoints

The hype surrounding “experiential retail” encouraged retailers to think big and invest in technology that would keep shoppers in stores longer — touching and feeling products and having long, passionate conversations with associates. But social distancing guidelines and traffic restrictions enforced due to COVID-19 have forced retailers to redefine “experiential,” and, more importantly, rethink the role of in-store technology.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Happy Returns Reopens 200+ Store-Based Return Bars, Adds Contactless Procedures

Retail TouchPoints

More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus World Market. Happy Returns had closed its 700+ -store Return Bar network in March due to COVID-19, but the company has reopened this portion with new contactless customer interaction processes. Instead of handing returned items to store associates for processing, shoppers now bag items themselves, depositing the sealed bags into Happy Returns reusable totes for aggregated ship

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Consumer Survey Roundup: Retailers Must Demonstrate Safety Measures To Woo Shoppers Back To Stores

Retail TouchPoints

In the media, photos and videos show large groups of people emerging from COVID-19 shutdowns to participate in graduations, summer swimming parties and other celebrations, as well as crowds participating in protests or political rallies. Less obvious, however, is that most Americans accept that public health measures are still needed to stop the spread of the coronavirus , and that they are willing to continue to follow those guidelines as they participate in more activities outside their homes.

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Magento Integrates Product Recommendations With Its Web Page Building Tool

Retail TouchPoints

Magento has integrated the Product Recommendations feature for Magento Commerce with its content creation tool, Page Builder. Retailers can now use the platform to drag and drop recommendation units to any position within e-Commerce store content that has been created with Page Builder. The feature aims to help retailers show specific recommendation types for various customer segments by using “dynamic blocks” within Page Builder.

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DataWeave Helps Retailers Improve Pricing And Assortment Positions

Retail TouchPoints

DataWeave, a pricing and assortment intelligence provider, aims to help retailers act on price and inventory improvement opportunities by analyzing how their offerings compare to their competitors’. The software helps companies tweak prices on products that are either too high or too low, maximizing revenues and margins. Retailers can use DataWeave to help them build desired price perceptions among shoppers.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Apple Will Reopen 70+ Stores, But Most Will Focus On Curbside Operations

Retail TouchPoints

Apple is leveraging learnings from reopening its stores in China and Italy, among other countries heavily hit by COVID-19 shutdowns, as it returns more than 70 U.S. locations to operation this week., primarily in the Northeast and California. Following local regulations, many of these stores, located primarily in the Northeast and California, will offer curbside pickup of online orders and curbside Genius Support by appointment, with in-store visits to come later.

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ICSC Launches Campaign To Reconnect Retailers And Shoppers

Retail TouchPoints

The International Council of Shopping Centers (ICSC) has launched the “Back. Together.” campaign, a marketing and branding initiative to help its members communicate with one voice about the importance of retailers and retail real estate during the COVID-19 recovery. The ICSC is providing its members with a media toolkit designed to highlight the relationship they share with consumers and their communities.

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Report: CVS Health Expands On-Demand Delivery Options With DoorDash

Retail TouchPoints

CVS Health has partnered with DoorDash to offer same-day contactless delivery for an assortment of 3,000 products, according to Adweek. The service is currently available in Dallas, Houston, Manhattan and Philadelphia, with the Bronx, Brooklyn, San Francisco and Boston to follow and a nationwide rollout planned for July. Eligible items include beauty products, health products including over-the-counter medications, household cleaning products select grocery products such as milk and cereal.

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Walmart Acquires Some CareZone Assets, Personnel To Bolster Healthcare Capabilities

Retail TouchPoints

Walmart has acquired the technology platform, patents and key intellectual property of CareZone , a mobile app designed to help individuals and families manage medicine and chronic illness for each member of the household. The retailer also has hired members of CareZone’s product and technology team to help enhance its own digital health care capabilities.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The Children’s Place To Shut 300 Locations By 2021

Retail TouchPoints

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. The children’s specialty apparel retailer currently operates 920 stores as well as an e-Commerce business representing 31% of its revenue. “This initiative will greatly reduce our reliance on our brick-and-mortar channel and we are targeting our mall-based, brick-and-mortar portfolio to represent less than 25% of our revenue entering fiscal 2022,” said J

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Reducing returns abuse without sacrificing customer experience

Retail Technology Review

For merchants, delivering a great customer experience (CX) has always been high on their list of priorities. It’s essential for fostering customer loyalty, and increasing top-line revenue.

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Hitachi news: Retail businesses move online to stay competitive

Retail Technology Review

One in seven small business owners (14%) say they are transitioning towards becoming fully or mainly online enterprises since the outbreak of the Covid-19 pandemic in the UK, according to new research from Hitachi Capital Business Finance.

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Choosing an eCommerce supplier: what you need to consider

Retail Technology Review

From development ability, integrations, reliability and costs; eCommerce platform Kooomo advises on the top elements you need to consider when choosing an eCommerce supplier.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.