Sat.Feb 13, 2021 - Fri.Feb 19, 2021

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Buser pointed to Tesla’s “Touchless Test Drive” as a great model that makes appointments the “new default for a zero-contact experience.” Retailers need to supply both contact center agents and in-store associates with consistent customer information through a centralized platform.

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New York State Sues Amazon for Inadequate Safety Precautions at Two Fulfillment Sites

Retail TouchPoints

Smalls reportedly led a walkout at the Staten Island facility, though Amazon alleges he was fired for refusing to remain quarantined at home after being in contact with a coworker who contracted COVID-19. The employees are Chris Smalls, who was fired in March 2020 , and Derrick Palmer, who received a final written warning in April 2020.

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Maisonette Raises $30M in Series B Funding, Appoints Alibaba Exec to Board

Retail TouchPoints

President and CEO and Founder of Sunshine Contacts Marissa Mayer also serves as an independent Board member. To support the company’s rapid growth, the founders have hired a senior executive team with talent from a range of digital and consumer brands, including Walmart/Jet.com , Casper , Rent the Runway , Birchbox and Pager.

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Safeguarding Your Online Sales Channels from DDoS Extortion

Retail TouchPoints

The FBI suggests contacting their nearest field office if your organization is threatened. Contact your organization’s DDoS mitigation provider and share the details of the received threat. Here’s what you should do if you receive a threat. 1, Report the attack. Coordinate defenses.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.

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We all cook World Foods on Instagram. But what happens in-store?

Shopper Intelligence

Contact us to speak to an expert. SUBSCRIBE TO OUR NEWSLETTER Find more category analysis on our blog (for example Home Baking and Dairy ). Interested in other shopper insights? Look around in our Resources section! Got questions about your categories? All data in this blog post by Shopper Intelligence UK.

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Hotline Bling! We Invest in Our IT Help Desk’s New Telephony System

Retail Assist

Blondie famously sang about hanging on the telephone – but this wouldn’t have been the case if they’d tried to contact our IT Help Desk with our new telephony system! We are extremely excited to be working with industry-leading Claranet to provide their Hosted Teams Voice and Puzzel Hosted Contact Centre solutions.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. It's quite a process for marketing teams to develop a long-term data management strategy. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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3 Mistakes Organizations Make While Developing ABM Programs

Inadequate contact inventory within universe. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Wasteful technology and service spending.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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How ZoomInfo Solves Recruiting Pain Points

To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.