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As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly. The resale market is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030, far eclipsing the predicted $40 billion market for fast fashion. .
Aussie consumer tech firm Immertia has launched an augmented reality app for breweries to promote their beverage products to their customers using customers’ handheld devices. The app, known as “Swigr”, is activated when shoppers scan a label with their phone. The app provides an interactive experience enabling shoppers to connect, engage and buy from the bottle or can, anywhere, anytime through augmented reality.
Walgreens plans to have more than 160 Village Medical Clinics in operation before the end of the year. It currently has 80 open to patients. The drugstore giant has a 63 percent stake in Village Medical after investing another $5.2 billion in the company last year.
Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. “It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL. The retail industry and many brands themselves have developed an obsession with experiences that communicate a story – a narrative that explains why it does what it does.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Starbucks will reportedly require its U.S. employees to be vaccinated against COVID-19 or undergo weekly testing, according to media reports from outlets including The Wall Street Journal , CNBC and CNN. The restaurant chain set a deadline of Feb. 9, after which unvaccinated workers in its cafes, offices and other facilities must take weekly tests administered by a medical professional.
Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare. Due to sickness or isolation, up to half of the country’s truck drivers are missing, according to TWU national secretary Michael Kaine.
Amazing, surprising, maybe a stunt? These are some words that can describe what customers think about guerrilla marketing campaigns. When implemented right, these campaigns have a bigger reach and impact. However, there were a few situations where brands didn’t have the expected results.
Amazing, surprising, maybe a stunt? These are some words that can describe what customers think about guerrilla marketing campaigns. When implemented right, these campaigns have a bigger reach and impact. However, there were a few situations where brands didn’t have the expected results.
Target got what it wanted for Christmas. The retailer’s foot traffic increased 6.2 percent during the holiday season compared to 2019, according to Placer.ai. Shopper visits to Walmart fell 0.1 percent on a two-year basis and those at Best Buy fell 11.5 percent.
We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want personalized experiences — they expect them. And brands are incentivized to deliver on those expectations: According to McKinsey, businesses that are proficient in personalization boost their revenue by 5% to 15% and their marketing-spend efficiency by 10% to 30%, yet only 15% of CMOs think they’re on target to deliver personalized experiences.
Paper receipts are so 2021. A digitised era for Australian bricks-and-mortar retailers is here, and it’s transforming the customer experience by sending receipts directly to their bank app. Shifting away from paper receipts to Smart Receipts will enable retailers to turn the end of a transaction into the beginning of a personalised conversation. Being able to send itemised tax compliant receipts straight to a customer’s bank app enables smarter commerce, all while taking a positive step towards
A Pea in the Pod, the well-known designer and specialty retailer of luxe maternity apparel and accessories, is returning to its retail roots with the opening of two new concept stores located in Chicago and New York City. “We are excited to announce we will be opening a handful of retail stores in our top populated customer locations across the United States , with the first two stores just newly opened in Chicago and New York City , featuring A Pea in the Pod, along with some of ou
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
The U.S. Postal Service requested that the Occupational Safety and Health Administration grant it a temporary waiver from complying with the COVID-19 vaccine and testing mandate scheduled to go into effect on Jan. 10. The USPS is concerned that being forced to comply with the mandate at this time will “likely to result in the loss of many employees — either by employees leaving or being disciplined.”.
The Container Store has acquired Chicago-based home storage solutions and closet organization company Closet Works for $21.5 million as it looks to expand its manufacturing capabilities and design customization offerings. The Container Store already manufactures component-based systems through its wholly owned subsidiary Elfa. With the acquisition of Closet Works, the retailer will expand its manufacturing capabilities to include wood-based spaces and enhance its premium wood-based product offer
My Foodie Box, the food and logistics technology business that provides meal kits to Western Australian households, lists on the Australian Stock Exchange on Friday (January 7) after raising $6 million in an IPO. The online retailer uses ingredients sourced from ethically responsible local farmers and producers. From its launch in 2019, My Foodie Box has grown from 35 subscribers to more than 1650 and delivers around 1000 boxes per week.
Tiffany&Co has opened a new store in Barcelona on the prestigious Passeo de Gracia. It is actually a relocation on the same high-street, the new space being larger and reflecting the most recent retail design concept of the brand. The jeweller has started unveiling locations that reflect its new store design concept, intended to feel warm and inviting to the fine jewellery shopper.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
“We’re still managing water on the Boise River like it’s 1920. If we want to be good stewards of water and save all we can and do all we can, then we ought to use 21 st century technology that gives us the tools and ability to do so.” – Mike Meyers, Watermaster, Idaho’s Water District 63. Nearly half of the United States is experiencing a drought, and multiple states are recording historic levels of severe or extreme drought – New Mexico, Arizona, California, Nevada, Utah, Oregon, Washingt
Bed Bath & Beyond has released a list of 37 stores slated for closure in 2022 as it approaches completion of its 2020 plan to shutter 200 underperforming locations. The affected shops are located across 19 states, including seven in New York, five in California and four in Washington. The retailer reported a loss of $276.4 million in Q3 2021, with year-over-year comparable sales down 7% to $1.9 billion.
The story began back in 2005 in South Korea and today Goobne has more than 1000 outlets in its home country, with expansion into Hong Kong, China, Macau, Japan, Indonesia, Malaysia and Vietnam. It’s another Korean chicken brand but with a difference – the meat is not fried but roasted without oil in a blazing hot oven. Goobne Chicken is part of the international Chatime Group .
As art evolves and artists’ abilities grow, so must their creative tools. NVIDIA Canvas , the free beta app and part of the NVIDIA Studio suite of creative apps and tools , has brought the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU. Artists use advanced AI to quickly turn simple brushstrokes into realistic landscape images, speeding up concept exploration and freeing more time to visualize ideas.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
As the industry moves towards controller managed networks, where the operator describes what and not how to manage, configuring and maintaining networks from a single vendor remains very complex. Add in the need to manage devices from multiple vendors, and the complexity is multiplied. Yet network operators typically have devices from multiple vendors and must use their models to configure, integrate, test, and manage those devices.
CS Hudson recently hosted its fourth annual Live. Love. Laugh., an immersive retail experience, to benefit the children of Help USA ’s Help Suffolk Chapter, a homeless housing facility on Long Island. The event, held at Tanger Outlets in Riverhead, N.Y. in December 2021, bussed in children to grab their favorite toys and take part in live activities in a pop-up shopping experience.
After a massive spike in Covid-19 cases over the holiday season in New South Wales, Woolworths is suffering from a logistics bottleneck across the state as more and more distribution staff are unable to work due to the “high levels of Covid in the community” With much of the retail group’s NSW operations hinging on a few key DCs in the Greater Sydney Area, many deliveries of necessary stock are unable to be sent through to stores due to high levels of staff “absenteeism&#
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Coffee is no longer just a drink – it is a way of life. Whether you are running a high-traffic café, opening a new restaurant, or simply want to add espresso to your current hotel menu, you need a commercial espresso machine that will keep up with your orders and reliably whip up the best quality coffee as fast as possible. As coffee grew in popularity, so did the types of commercial coffee machines.
“The greatest threat to our planet is the belief that someone else will save it.” – Robert Swan, OBE. New data from Retail TouchPoints indicates that 73% of retail organizations believe the main reason to implement corporate social responsibility (CSR) initiatives is that it’s the right thing to do. A focus on company reputation (50%) and customer preferences (50%) were also among the drivers motiving companies to pursue CSR.
In a sudden shift of direction, Woolworths Group has dropped its $872 million proposal to pick up Australian Pharmaceutical Industries , leaving the business likely to be acquired by Wesfarmers. In a statement to the market, Woolworths said it was unable to validate the financial returns it would require from the acquisition after completing its due diligence process, and that it was therefore revoking its non-binding offer. “We are grateful to the board and leadership team of API for thei
CES has long been a showcase on what’s coming down the technology pipeline. This year, NVIDIA is showing the radical innovation happening now. During a special virtual address at the show, Ali Kani, vice president and general manager of Automotive at NVIDIA, detailed the capabilities of DRIVE Hyperion and the many ways the industry is developing on the platform.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
This blog has been authored by Frank Dickson, Program Vice President, Cybersecurity Products Practice, and Christopher Rodriguez, Research Director, IDC Network Security. IDC recently had the opportunity to talk to CISOs regarding the integration of Cisco Secure Workload and Secure Firewall. As analysts, we can articulate the technical benefits. The realized benefits can be different when real-life budget and time constraints are applied.
“Experiential retail” is a phrase that has gotten a lot of play over the past few years. But like any hot trend that has garnered a lot of buzz (I’m talking about you, “omnichannel”), there has been confusion about what experiential retail actually entails — and how it can be done successfully. “While experiential retail is a very valid term, it’s also been very abused in the industry just like the word ‘omnichannel,’” said Cate Trotter, Head of Trends at Insider Trends , a retail futures consul
The Australian Competition and Consumer Commission has said it will “name and shame” retailers and suppliers jacking up the price of rapid antigen tests, as the Omicron pandemic continues to spread. ACCC chair Rod Sims said the watchdog had already received over 100 customer contacts in relation to the pricing of rapid antigen tests, which are sold across several facets of retail and are currently in short supply – a factor Sims hopes won’t lead unscrupulous actors to use the RATs to make a prof
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
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