Sat.Jan 01, 2022 - Fri.Jan 07, 2022

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Exclusive Q&A: The 9 Themes Shaping the Future of DTC

Retail TouchPoints

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. At the same time, they’ve had to navigate consumers’ increased desire to buy from brands that align with their social and environmental beliefs.

Consumer 332
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Aussie firm launches augmented reality app for beverages

Inside Retail

Aussie consumer tech firm Immertia has launched an augmented reality app for breweries to promote their beverage products to their customers using customers’ handheld devices. The app, known as “Swigr”, is activated when shoppers scan a label with their phone. The app provides an interactive experience enabling shoppers to connect, engage and buy from the bottle or can, anywhere, anytime through augmented reality.

Consumer 278
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Walgreens to double its number of Village Medical Clinics in 2022

Retail Wire

Walgreens plans to have more than 160 Village Medical Clinics in operation before the end of the year. It currently has 80 open to patients. The drugstore giant has a 63 percent stake in Village Medical after investing another $5.2 billion in the company last year.

Planning 261
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CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. “It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL. The retail industry and many brands themselves have developed an obsession with experiences that communicate a story – a narrative that explains why it does what it does.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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What Recommerce can Teach Retailers About New Consumer Behaviors and Future-Proofing Sales

Retail TouchPoints

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. This trend involves brands reselling previously owned products at a discount — and it’s caught on quickly. The resale market is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030, far eclipsing the predicted $40 billion market for fast fashion. .

Consumer 324
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Supply chain issues to worsen as virus impacts transport sector

Inside Retail

Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare. Due to sickness or isolation, up to half of the country’s truck drivers are missing, according to TWU national secretary Michael Kaine.

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Guerrilla Marketing In-store: Is it a good idea for brands?

Tokinomo

Amazing, surprising, maybe a stunt? These are some words that can describe what customers think about guerrilla marketing campaigns. When implemented right, these campaigns have a bigger reach and impact. However, there were a few situations where brands didn’t have the expected results.

Marketing 213
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Where are you on the Journey to Real-Time Personalization?

Retail TouchPoints

We’re well past the point of personalized consumer experiences simply being “nice to have.” Consumers don’t just want personalized experiences — they expect them. And brands are incentivized to deliver on those expectations: According to McKinsey, businesses that are proficient in personalization boost their revenue by 5% to 15% and their marketing-spend efficiency by 10% to 30%, yet only 15% of CMOs think they’re on target to deliver personalized experiences.

Consumer 306
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RIP paper receipts: A new era of in-store customer experience

Inside Retail

Paper receipts are so 2021. A digitised era for Australian bricks-and-mortar retailers is here, and it’s transforming the customer experience by sending receipts directly to their bank app. Shifting away from paper receipts to Smart Receipts will enable retailers to turn the end of a transaction into the beginning of a personalised conversation. Being able to send itemised tax compliant receipts straight to a customer’s bank app enables smarter commerce, all while taking a positive step towards

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Postal service concerned vaccine mandate will slow deliveries

Retail Wire

The U.S. Postal Service requested that the Occupational Safety and Health Administration grant it a temporary waiver from complying with the COVID-19 vaccine and testing mandate scheduled to go into effect on Jan. 10. The USPS is concerned that being forced to comply with the mandate at this time will “likely to result in the loss of many employees — either by employees leaving or being disciplined.”.

ATS 189
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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A Pea in the Pod® opens new concept stores in Chicago and New York City

Retail Focus

A Pea in the Pod, the well-known designer and specialty retailer of luxe maternity apparel and accessories, is returning to its retail roots with the opening of two new concept stores located in Chicago and New York City. “We are excited to announce we will be opening a handful of retail stores in our top populated customer locations across the United States , with the first two stores just newly opened in Chicago and New York City , featuring A Pea in the Pod, along with some of ou

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Reports: Starbucks to Require COVID-19 Vaccination or Tests for All Employees

Retail TouchPoints

Starbucks will reportedly require its U.S. employees to be vaccinated against COVID-19 or undergo weekly testing, according to media reports from outlets including The Wall Street Journal , CNBC and CNN. The restaurant chain set a deadline of Feb. 9, after which unvaccinated workers in its cafes, offices and other facilities must take weekly tests administered by a medical professional.

ATS 306
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My Foodie Box raises $6 million in IPO, plans expansion

Inside Retail

My Foodie Box, the food and logistics technology business that provides meal kits to Western Australian households, lists on the Australian Stock Exchange on Friday (January 7) after raising $6 million in an IPO. The online retailer uses ingredients sourced from ethically responsible local farmers and producers. From its launch in 2019, My Foodie Box has grown from 35 subscribers to more than 1650 and delivers around 1000 boxes per week.

Planning 264
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Thrive Market launches brand campaign to attract online grocery shoppers

Retail Wire

Thrive Market is launching a brand campaign to raise the online grocer’s profile with American consumers. The company, which previously only ran digital advertising, will add television spots in addition to YouTube. The spots are focused on connecting the brand’s ability to simplify the lives of busy consumers. “Life can be a lot,” a voiceover says in one ad.

Marketing 130
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Tiffany & Co opens new store in Barcelona

Retail Focus

Tiffany&Co has opened a new store in Barcelona on the prestigious Passeo de Gracia. It is actually a relocation on the same high-street, the new space being larger and reflecting the most recent retail design concept of the brand. The jeweller has started unveiling locations that reflect its new store design concept, intended to feel warm and inviting to the fine jewellery shopper.

Location 162
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CS Hudson Offers Homeless Children a Memorable Holiday With Immersive Pop-Up Experience

Retail TouchPoints

CS Hudson recently hosted its fourth annual Live. Love. Laugh., an immersive retail experience, to benefit the children of Help USA ’s Help Suffolk Chapter, a homeless housing facility on Long Island. The event, held at Tanger Outlets in Riverhead, N.Y. in December 2021, bussed in children to grab their favorite toys and take part in live activities in a pop-up shopping experience.

Shopping 296
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Introducing Goobne, the latest Korean chicken brand to hit Australia

Inside Retail

The story began back in 2005 in South Korea and today Goobne has more than 1000 outlets in its home country, with expansion into Hong Kong, China, Macau, Japan, Indonesia, Malaysia and Vietnam. It’s another Korean chicken brand but with a difference – the meat is not fried but roasted without oil in a blazing hot oven. Goobne Chicken is part of the international Chatime Group .

Location 264
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Nike sues Lululemon for patent infringement

Retail Wire

Nike is claiming that Lululemon Athletica’s Mirror device and applications infringe on its patents. Nike said it sent a letter to Lululemon in November detailing the patents it believes are being used without permission. “The patents in question are overly broad and invalid. We are confident in our position and look forward to defending it in court,” said a spokeswoman for Lululemon in a statement.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Protect Your Store from Cybercrime

Retail Focus

In the past, there weren’t as many crimes to threaten physical retail stores as there are now. That is because technology has advanced rapidly over the years, making the world more digitally interconnected and dependent on technology than ever before. As a result, cybercrime has turned into a severe threat to the world of retail. Cybercrime includes a broad scope of threats, with the most common crime identified as hacking.

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Experiential Retail, Beyond the Hype: 6 Defining Factors for Success

Retail TouchPoints

“Experiential retail” is a phrase that has gotten a lot of play over the past few years. But like any hot trend that has garnered a lot of buzz (I’m talking about you, “omnichannel”), there has been confusion about what experiential retail actually entails — and how it can be done successfully. “While experiential retail is a very valid term, it’s also been very abused in the industry just like the word ‘omnichannel,’” said Cate Trotter, Head of Trends at Insider Trends , a retail futures consul

Consumer 287
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Woolies signals NSW delivery issues as Covid cases climb

Inside Retail

After a massive spike in Covid-19 cases over the holiday season in New South Wales, Woolworths is suffering from a logistics bottleneck across the state as more and more distribution staff are unable to work due to the “high levels of Covid in the community” With much of the retail group’s NSW operations hinging on a few key DCs in the Greater Sydney Area, many deliveries of necessary stock are unable to be sent through to stores due to high levels of staff “absenteeism&#

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Fanatics acquires Topps trading cards

Retail Wire

Fanatics, the world’s largest seller of licensed sport apparel, is now the biggest player in the trading cards category after its deal to acquire Topps for roughly $500 million.

Apparel 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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UK Immigration laws you must remember

Retail Focus

A point-based immigration system has been adopted in the United Kingdom. On December 31, 2020, the free movement of persons inside the European Union (EU) came to an end, and new procedures for EU citizens were implemented. Ireland’s citizens are free to visit, live, and work in the UK. To learn more about UK Immigration Laws , you can hire expert immigration lawyers. .

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It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords

Retail TouchPoints

As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 billion, accounting for a record 18.9% of all holiday retail revenue and representing an 11.3% increase over last year’s ecommerce earnings. These numbers fall right in line with the overall surge in ecommerce spending we’ve witnessed over the last 18 months.

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Woolworths pulls bid to pick up pharmacy group API

Inside Retail

In a sudden shift of direction, Woolworths Group has dropped its $872 million proposal to pick up Australian Pharmaceutical Industries , leaving the business likely to be acquired by Wesfarmers. In a statement to the market, Woolworths said it was unable to validate the financial returns it would require from the acquisition after completing its due diligence process, and that it was therefore revoking its non-binding offer. “We are grateful to the board and leadership team of API for thei

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Inventory tracking services help consumers find COVID-19 testing kits

Retail Wire

Services such as HotStock.io, NowInStock.net and ZooLert.com are helping consumers discover stores where they can purchase hard-to-find COVID-19 testing kits.

Consumer 130
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Autonomous Era Arrives at CES 2022 With NVIDIA DRIVE Hyperion and Omniverse Avatar

Nvidia

CES has long been a showcase on what’s coming down the technology pipeline. This year, NVIDIA is showing the radical innovation happening now. During a special virtual address at the show, Ali Kani, vice president and general manager of Automotive at NVIDIA, detailed the capabilities of DRIVE Hyperion and the many ways the industry is developing on the platform.

ATS 145
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Best Buy Launches In-House Media Service With Emphasis on Building Diversity

Retail TouchPoints

Best Buy is the latest retailer to enter the advertising market with the launch of Best Buy Ads, an in-house media company designed to help shoppers explore the retailer’s products, services and offers. Best Buy Ads will partner with brands to guide their marketing efforts with relevant messages. Best Buy Ads will be available for partner brands and services looking to reach customers both on Best Buy’s own channels and through external sites.

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ACCC ready to “name and shame” retailers over rapid antigen prices

Inside Retail

The Australian Competition and Consumer Commission has said it will “name and shame” retailers and suppliers jacking up the price of rapid antigen tests, as the Omicron pandemic continues to spread. ACCC chair Rod Sims said the watchdog had already received over 100 customer contacts in relation to the pricing of rapid antigen tests, which are sold across several facets of retail and are currently in short supply – a factor Sims hopes won’t lead unscrupulous actors to use the RATs to make a prof

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Top Commercial Espresso Machines for your Business

Small Biz Trends

Coffee is no longer just a drink – it is a way of life. Whether you are running a high-traffic café, opening a new restaurant, or simply want to add espresso to your current hotel menu, you need a commercial espresso machine that will keep up with your orders and reliably whip up the best quality coffee as fast as possible. As coffee grew in popularity, so did the types of commercial coffee machines.

Shopping 145
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.