Fri.Jul 01, 2022

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Retail TouchPoints

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. Whether they got roped into an endless (and costly) supply of cassette tapes from Columbia House in the ’90s or still, despite years of trying, can’t seem to convince their cable provider they don’t need a landline — the often annoying, sometimes deceptive practices of subscription’s forebears have left many consumers with a few trust issues.

Consumer 333
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Kohl’s end sales talk with Franchise Group

Retail Wire

Kohl’s has decided to end sales talks with Franchise Group. The retailer’s board determined that it could not get a fair price for the company based on current market conditions. It was reported that Franchise Group had sought to lower its initial bid to acquire Kohl’s.

Marketing 187
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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Ron Johnson, CEO and co-founder of Enjoy Technology. Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. His response: “Going to JCPenney.” Prior to his failed stint as JCPenney’s CEO, Johnson was riding high as the chief architect of the Apple Retail concept and Target ’s designer collaborations.

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Virtual world shopping is not the metaverse: report

Retail Dive

Forrester’s latest report predicts how virtual shopping will be highly immersive 10 years from now.

Shopping 136
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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See Wee Homes Opens Interior Décor Boutique to Support Charleston Community

Retail TouchPoints

Real estate firm See Wee Homes has launched a home décor boutique storefront at a new realty location in North Charleston, S.C. Lisa Grant, Broker and Owner of See Wee Homes, decided to blend real estate and home décor by incorporating a retail space relevant to the interests of prospective home buyers. Born and raised in the rural town of Awendaw, S.C.

Boutique 312
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Amazon cancels, delays wave of warehouse plans as e-commerce demand cools

Retail Dive

Shifts in plans have affected at least 13 facilities, including locations in Texas, Florida, Louisiana, Tennessee and California, according to local news reports.

Planning 131

More Trending

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Depop is selling its virtual second-hand clothing in The Sims game

Retail Wire

Depop is moving into the virtual resale world with a new deal that will see it sell virtual second-hand clothing to players in The Sims game. Players can purchase clothing with in-game currency.

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Impulse: How Brands Can Enable Casual Commerce in Digital

Retail TouchPoints

Digital marketers today love to talk about the customer journey. While badly overused, this term conceals a hidden truth: journeys take a long time. A trip to the grocery store is not a journey. A walk to the corner shop to pick up a coffee is not a journey. Journeys take planning and effort. Nonetheless, “customer journey” feels quite right for how people have digitally shopped, and especially in the West.

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Tensions mount as dockworkers contract nears its end

Retail Wire

Dockworkers and West Coast port operators are pledging to negotiate in good faith with the goal of reaching an agreement quickly on a new contract. Those dependent on the success of these negotiations, like retailers and transportation companies, are not so optimistic after a couple of years of continual supply chain disruptions.

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Wayfair Participates in Autonomous Trucking Pilot Along Dallas-Houston Corridor

Retail TouchPoints

Home furnishings retailer Wayfair will be part of a six-week autonomous delivery pilot this July and August along the I-45 corridor between Houston and Dallas. J.B. Hunt Transport Services will deploy the Waymo Driver solution, and will use J.B. Hunt 360 technology to automate processes such as check calls and transactions. “Real-time testing with customers like Wayfair is critical to making autonomous freight movement a viable solution in the future,” said Craig Harper, EVP and Chief Sustainabi

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Safe By Design

Retail Focus

Helping ensure the safety of pedestrians, TORMAX automatic sliding door systems can be fitted with a full-glass screen behind which the door leaf can recess as the entrance opens. This removes the risk of the sliding door mechanism being interfered with or blocked by anyone, allowing immediate clear opening as people approach the door. To keep the entrance looking smart, the pocket screen features a lockable hinge, allowing it to be quickly opened out for easy cleaning and for any accumulated

Returns 130
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Enjoy Technology says it has a prospective buyer that would keep it alive

Retail Dive

Asurion, which insures and repairs consumer electronics, has emerged as lender, prospective buyer and future operator of the bankrupt Enjoy.

Consumer 119
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Best Countertop Display Units for Your Business in 2022

Small Biz Trends

Countertop displays organize a collection of items for your customers to browse and make selections. They help boost visibility and sales, as well as keep your inventory organized. By placing counter displays near checkout counters, the chances of customers making impulse purchases increase dramatically. Countertop displays can also help increase brand awareness by highlighting the main features of the products that are being displayed.

Checkout 111
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Kohl's slams the door on takeover after Franchise Group lowers bid

Retail Dive

The Vitamin Shoppe owner less than a month ago offered $60 per share, but cut that to $53 after the Fed hiked interest rates, the department store said.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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EIDL Loans Available to Small Businesses in 6 States Due to Drought

Small Biz Trends

The U.S. Small Business Administration (SBA) has announced another round of Economic Injury Disaster Loan (EIDL) is available to small businesses in six states affected by drought. Economic disaster recovery loans are available to small businesses in South Dakota, Texas, Nevada, Nebraska, Kansas, and Idaho. Drought Related EIDL Loans to Small Businesses.

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The Total Economic Impact of Cisco Lifecycle Advantage

Cisco Retail

Technology has long made an impact on the world we live in. Smartphones give us access to information almost immediately; social networking makes it easy for us to stay connected with family and friends and work remotely; and, as I mentioned in my last blog , electric cars make it way more fun to get around. The impact of new programs and processes using technology is far reaching and visible in our day-to-day actions with colleagues, clients, and in how we conduct business throughout our organi

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The Weekly Closeout: Bed Bath & Beyond continues executive shakeup and Gucci launches a pet collection

Retail Dive

The home retailer appointed a new chief accounting officer and head of treasury. Meanwhile, the luxury brand seeks to bring individuality to pets.

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Today’s high speed optical links would fail if not for this technology (Part 2)

Cisco Retail

Written by Vasanta Rao, Technical Marketing Engineer, Transceiver Modules Group (Cisco Optics). Understanding FEC Part 2: The Trade-Offs of Using FEC. In part two of this two-part blog post, we discuss the trade-offs and performance impact of forward error correction (FEC) on the network. Part one reviewed the basics of this essential technology. Applications like social media, streaming video, the Internet of things and the pervasiveness of cloud computing are all contributing to skyrocketing b

Returns 105
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Wilson opens third NYC store

Retail Dive

The Columbus Circle location is also the sporting good brand’s fourth store in the U.S.

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Popular Excel Courses

Small Biz Trends

Microsoft Excel is one of the most popular and functional software available today in addition to being the standardized spreadsheet application. Skills in Excel are vital to businessmen and women. There are several online Excel courses to equip you with the skills you need to make the most of Excel to use for your business. Why You Should Take an Excel Course in 2022.

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Winmark builds a resale empire out of Minneapolis

Retail Wire

Weimar Corporation, which owns Plato’s Closet, Play It Again Sports, Music Go Round, Once Upon A Child and Style Encore, is quietly building a giant business in the resale market. The company franchises its banners and takes a four to five percent cut of sales.

Marketing 100
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Time is Running Out to Apply for These Small Business Grants

Small Biz Trends

If you’re ready to grow your small business this summer, small business grants may help. This extra funding can help you obtain the necessary resources or staff to reach various goals, from facade improvements to marketing. Small Business Grants with a July 2022 Deadline. Read on for several small business grant opportunities available in the coming month.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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H-E-B expanding frozen foods DC

Retail Wire

H-E-B is adding 325,000 square feet of space to its frozen foods distribution center in Temple, TX. The grocery giant needs to expand as it opens more stores in the Dallas/Forth Work area. H-E-B expects the expansion to be completed by 2024.

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In the News: Grants Galore for Small Businesses, Some Worth Up To $25,000

Small Biz Trends

This week there are a number of grants available for small businesses ranging from $500 to $25,000. And some of them have different July deadlines, so you have to apply before the month is up. With the state of the economy being what it is, you should always be on the lookout for grants you can apply for. Grants look to provide immediate help with an infusion of cash for the small businesses they want to support.

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Prada looks to new CEO to lower its carbon footprint

Retail Wire

Prada SpA is looking to reduce its carbon footprint and raise its scores across other ESG benchmarks. The luxury fashion brand has named its current head of corporate social responsibility, Lorenzo Bertelli, to take over as its next CEO.

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Small Businesses in California Affected by 2021 Oil Spill Face Important Deadline

Small Biz Trends

Small businesses in California have been recently reminded of the July 27, 2022, deadline to apply for an SBA federal disaster loan for economic injury caused by the pipeline oil spill in Orange County that began October 2, 2021. Small Businesses in California Affected by Oil Spill Face Important Deadline. Director Tanya N. Garfield of the U.S. Small Business Administration’s Disaster Field Operations Center-West said the reminder was for small non-farm businesses, small agricultural coope

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Bed Bath & Beyond names new chief accounting officer

Retail Wire

Lauren Crosse has been named senior vice president of finance and chief accounting officer. She replaced John Barresi who resigned earlier this month. Bed Bath & Beyond also named Susie A. Kim, senior vice president of treasury and investor relations.

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Want to Start Your Own Ecommerce Store This July? Read This First

Small Biz Trends

July is a big month for online businesses. Not only does it contain Amazon Prime Day, but it’s also National Independent Retailer Month. Since so many independent retailers offer ecommerce options, this is the perfect time to learn more about online tools to grow a business. Every ecommerce business looks a bit different. But there are some key elements to get started no matter your niche or platform.

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Marketing Velocity FY22 Highlights

Cisco Retail

When we first created the Marketing Velocity suite of tools, Cisco had one goal in mind: to help drive demand and become marketers of the future. As the business and market have evolved, so has the goal. Throughout our FY22 we have achieved a lot and we still have a long way to go to give you the best experience. Partners that use the Marketing Velocity pillars grow faster when leveraging Central, Learning and Voice.

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Hobbycraft supports entrepreneurial colleagues by empowering them to design and sell

A1 Retail

Artisan colleague Katherine Lucy has launched a ‘Year of Stitches’ Embroidery Kit – with all profits go to the Artisan. Hobbycraft’s Artisan programme has been built to maximise colleagues’ talents and give them the tools and skills they need to grow and fulfil their passions. Whether it is growing their own businesses, building social media presence, working on their confidence to host some of Hobbycraft’s workshops, or giving them the chance to design and create their own lines to sell.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.