Retail TouchPoints

MAY 28, 2021

Apple has opened its newest retail location — Apple Via del Corso — in Rome, marking its 17th store to open in Italy. Apple Via del Corso will serve as an all-new centrally located space for Apple team members to provide service and support to the local community. The store preserves the grand Palazzo Marignoli, paying homage to Rome’s rich history of art and culture, and making it one of Apple’s most significant restoration projects.

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Location Returns ATS 311

Retail Wire

MAY 28, 2021

Sheetz, the 600+ store chain located in Mid-Atlantic states, is working with “pure-digital” payments firm Flexa and NCR to give customers the ability to pay with a range of cryptocurrencies, including bitcoin, ether, litecoin and dogecoin, according to a company news release. Sheetz claims to be the “first convenience store chain to accept Bitcoin and other digital currencies in-store and at pump.

Location 246

Location ATS 246

Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. Over the last year, Verizon has emerged as one of the pioneers of seamless, safe transactions, tapping the power of technology (and the use of its app) to deploy a “touchless retail” experience across its own store fleet.

Checkout 300

Checkout ATS Supermarket Shopping 300

Retail Wire

MAY 28, 2021

A Rite Aid location in Boise, Idaho is one of the first of 2,400 the chain plans to remodel with the objectives of making products easier to locate via a more “clean and clutter-free aesthetic” and pharmacists more openly accessible. Pharmacists will not longer be “walled off” and will also make use of consultation rooms for more private conversations with customers.

Location 130

Location Planning 130

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential. Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak.

Payment Services 180

Payment Services Customer Retention Customer Experience Marketing 180

Retail Wire

MAY 28, 2021

In their latest quarterly statements, both Dollar Tree and Dollar General said profits are taking a hit from higher transportation costs. Dollar Tree projected that freight costs would impact its share price by as much as 80 cents for the remainder of the year, vs. 2020. “With regards to freight, the market conditions have continued to deteriorate since our update in March,” Dollar Tree CFO Kevin Wampler told analysts on a post-earnings call.

Shipping 130

Shipping Marketing 130

Wiser

MAY 28, 2021

The in-store shopping experience can be quite different depending on what type of store you operate—a few of the more popular channels include home improvement, grocery, mass-market, drug, and dollar. But how exactly do these experiences differ? And how do shoppers feel after a visit to one of these stores? To find out, Wiser Solutions polled its network of smartphone-enabled mystery shoppers across the U.S.

Checkout 135

Checkout Returns Marketing Shopping 135

Talking Retail

MAY 28, 2021

Bells Supermarkets of Habberley, in Kidderminster, has re-located and doubled in size after a spike in trade during the pandemic left the owners in need of an expansion to allow them to respond to growing customer demand. The established family grocery store, which has been serving shoppers in the area for more than 15 years, This story continues at Worcestershire store doubles in size to meet pandemic demand.

Supermarket 133

Supermarket Location ATS 133

Nvidia

MAY 28, 2021

What’s a three-letter acronym for a “video-handling chip”? A GPU, of course. Who knew, though, that these parallel processing powerhouses could have a way with words, too. Following a long string of victories for computers in other games — chess in 1997, go in 2016 and Texas hold’em poker in 2019 — a GPU-powered AI has beaten some of the world’s most competitive word nerds at the crossword puzzles that are a staple of every Sunday paper.

Management 125

Management ATS 125

Retail Wire

MAY 28, 2021

As Americans head out on Memorial Day travel and activities, AAA reports that the current average price for unleaded gasoline is $3.04 per gallon — that’s $1.08 per gallon higher than last year. And yet the long cooped-up population will likely not be daunted — the motoring association estimates 37 million Americans will hit the road this weekend, up 60 over 2020 when the nation was largely under lockdown.

ATS 100

ATS 100

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Cisco Retail

MAY 28, 2021

We’re happy to announce that AnyWeb has achieved Advanced DevNet Specialization partner status. AnyWeb earned DevNet Specialization status in February of this year. Today, they completed the evaluation to become the first partner in Cisco’s Europe/Middle East/Africa/Russia region to achieve the advanced level. And coincidentally, on the one year anniversary of the DevNet Specialization program.

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Retail Wire

MAY 28, 2021

Again this week, the number of U.S. workers filing fresh claims for unemployment benefits sank to the lowest number since before the pandemic took hold in mid-March of last year. The Labor Department released figures yesterday showing a drop of 38,000 initial claims for state unemployment benefits to a seasonally adjusted 406,000 for the week ended May 22.

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Talking Retail

MAY 28, 2021

News UK has written to retailers to notify them of cover price increases to The Sun, effective from Saturday 5 June 2021. The weekday edition will increase by 5p to 65p and the Saturday issue will increase by 10p to 95p. The publisher says the changes will deliver an increased pence per copy margin across. This story continues at News UK to raise cover price of The Sun.

ATS 116

ATS 116

Retail Wire

MAY 28, 2021

Jeff Bezos is sticking to his plans to step down from his CEO duties in a little over a week’s time, retiring from the position 27 years to the day the Amazon incorporated. Mr. Bezos will not sit idle; he’ll turn his attention to his space program, Blue Origin, and his philanthropic venture, Bezos Earth Fund. Taking the helm will be current head of Amazon Web Services Andy Jassy, who’ll have his hands full with an increasingly diversified organization (ref: the just-announced a

Planning 100

Planning 100

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Cisco Retail

MAY 28, 2021

While it’s exciting to see more organizations start to return to the office, it’s a transition that comes with a new set of questions and challenges as customers evolve to meet the flexible working needs of today. We know our channel partners will deliver solutions to shape the future of work starting with software and hardware to build a bridge for wherever and however customers need to work.

Returns 116

Returns Promotions Marketing ATS 116

Retail Wire

MAY 28, 2021

The BTS Meal went on sale earlier this week at McDonald’s, named for the record-making and record-breaking K-Pop group. The meal is comprised of: one 10-piece order of Chicken McNuggets, a medium order of french fries, a medium Coke and sweet chili and Cajun dipping sauces — flavors derived from McDonald’s offerings in South Korea. The BTS promo follows a string of other celeb tie-ins: Travis Scott, Michael Jordan and J.

ATS 100

ATS 100

Talking Retail

MAY 28, 2021

Concerns about food availability, food affordability, and skipping meals for financial reasons are beginning to rise again, new research reveals. The Food Standards Agency’s Covid-19 Consumer Tracker – which covers England, Wales and Northern Ireland from December 2020 to March 2021 – shows concerns about food security have risen from August’s figures.

Consumer 115

Consumer ATS 115

Cisco Retail

MAY 28, 2021

By Curtis Price, IDC, Program Vice President, Infrastructure Service. Service Provider Digital Maturity Index. In 2018, IDC developed the Service Provider Digital Maturity Index to define five levels of SP digital maturity. This index provides a roadmap to help SPs assess the progress of their digital journey versus their desired end state. The development of the Service Provider Digital Maturity Index was driven by IDC’s Service Provider Digital Readiness Survey , which analyzed the digital ini

Customer Retention 111

Customer Retention Customer Experience Marketing Consumer 111

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

MAY 28, 2021

Since the fall, the company has lost a CEO and an executive chairman, and has tried to sell off assets while struggling to pay its debts.

ATS 121

ATS 121

Retail Times

MAY 28, 2021

To mark Menstrual Hygiene Day, Pantys is launching a campaign to help fight against menstrual poverty - an issue affecting one in 10 girls in the UK and more than 500 million people worldwide (Plan International UK, World Bank). The lack of access to menstrual products, information and infrastructure impacts not only their quality of life but opportunities leading to gender inequality.

Planning 105

Planning Beauty and Health 105

Retail Dive

MAY 28, 2021

The executive's last quarter at the helm saw sales and comps surge 65% from 2020. Both metrics also increased over 2019 figures.

ATS 115

ATS 115

Retail Times

MAY 28, 2021

After a six year hiatus from the area, Co-op plans to open a new-look convenience store in the heart of Soho next week (2 June) following a £700,000 investment which will support up to 30 jobs in the local community.

Planning 105

Planning 105

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Star Miconics

MAY 28, 2021

Top 5 Boston Podcasts Contents [show] ?About this list & ranking Boston Podcasts The Loop Nightside With Dan Rea Roads: A Traffic Podcast Connoisseurs Corner With Jordan Rich Submit Blog Do you want more traffic, leads, and sales? Submit your blog below if you want to grow your traffic and revenue. Submit Your Blog Boston Podcasts View […].

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Retail Times

MAY 28, 2021

Poundland today (Friday 28 May), confirmed it had received approval from the Charity Commission to bring all its charity fundraising and donations activity under one banner with the launch of a new Foundation.

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Star Miconics

MAY 28, 2021

Top 15 Houston Podcasts Contents [show] ?About this list & ranking Houston Podcasts KTRH News Houston's Morning News w/ Shara & Jim NextUp Houston Black Coffee Radio Ken Webster Jr's Pursuit of Happiness Houston Women w/ Dana Tyson Real Estate Matters with Bill Knapik Inside Hustletown The Sean Salisbury Show The Doug Pike Hunting and Fishing Show […].

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Retail Times

MAY 28, 2021

As an extension to their growing delivery service, Central England Co-op have added a range of fun new sharing bundles to the Snappy Shopper app. Available now from certain stores across the region, the bundles take the stress out of hosting friends and family, giving shoppers more time to sit back and enjoy any occasion.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Star Miconics

MAY 28, 2021

Top 15 Psychoanalysis Podcasts Contents [show] ?About this list & ranking Psychoanalysis Podcasts Talks On Psychoanalysis Freud Museum London: Psychoanalysis Podcasts Psychoanalysis On and Off the Couch New Books in Psychoanalysis Lives of the Unconscious. A Podcast on Psychoanalysis and Psychotherapy Philosophy of Psychoanalysis Engaging with Psychoanalysis Rendering Unconscious Podcast: Psychoanalysis, Art, Politics, Culture Psychoanalysis: A Horror […].

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Retail Times

MAY 28, 2021

Fragrance-led home and lifestyle brand Fabulosa announces a trio of major developments, rapidly expediting its already impressive domestic growth, and expanding its presence internationally.

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Star Miconics

MAY 28, 2021

Top 5 Hypochondria Podcasts Contents [show] ?About this list & ranking Hypochondria Podcasts Health Anxiety Show Am I Dying?! Mastering Anxiety & Health Anxiety (Hypochondria) Quacks and Hypochondriacs Submit Blog Do you want more traffic, leads, and sales? Submit your blog below if you want to grow your traffic and revenue. Submit Your Blog Hypochondria Podcasts View […].

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Retail Times

MAY 28, 2021

The FDF has published their Q1 2021 Business Confidence report, summarising member sentiment, the latest official industry figures, and key opportunities and challenges for the sector.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience