Mon.Aug 28, 2023

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Why growing retailers prioritize the checkout experience

Retail Dive

How you mix and match elements of the checkout experience can have a significant impact, and there’s a lot of opportunity to grow for retailers that have not optimized it.

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Aldi Australia plays down imminent e-commerce expansion reports

Inside Retail

Aldi Australia says it continues to explore opportunities to offer online shopping, however, it has downplayed media reports of an imminent move and says comments made by one of its executives were “slightly misconstrued”. News.com reported today that Aldi “will begin offering online shopping to remain competitive with Coles and Woolworths in Australia” citing comments by Aldi’s director of customer interactions, Adrian Christie, speaking at a parliamentary inquiry into promoti

Shopping 246
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Instacart, Klaviyo Move Closer to IPO Filings

Retail TouchPoints

Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange Commission (SEC) but not providing information on how many shares the company plans to sell or at what price. Instacart had confidentially filed for an IPO in May 2022 but had not pursued it further until now. Additionally, marketing automation solution provider Klaviyo has filed an S-1 form for its IPO, also without specifying the number of shares it will offer or the stock’s price range.

Planning 246
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Restaurant Brands struggles as inflation evolves 

Inside Retail

Trans-Tasman fast-food operator Restaurant Brands New Zealand’s performance continued to be impacted by rising inflationary environment during the six months ended June 30. The group cited input cost increases in the New Zealand business – exceeding expectations – and lower than predicted sales growth in California and Hawaii, and higher interest rates.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Nordstrom Doubles Down on Rack Business Following 8.3% Revenue Drop

Retail TouchPoints

Nordstrom ’s net sales decreased 8.3% year over year in Q2 2023, which ended on July 29. The company pointed to the wind-down of Canadian operations and the shift in timing for its Anniversary Sale as two of the key reasons why the YOY revenue fall was so significant. Q2 2023 results included no sales from Canadian operations, compared with a full quarter of sales from Canadian operations in Q2 2022.

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What Bunnings FY23 results mean for the home improvement sector

Inside Retail

Bunnings has long maintained its reputation as one of Australia’s leading retailers. However, a softer second half to the financial year – as well as moves into new categories – indicate potential challenges for retailers in the home improvement and hardware space in the year ahead. The Wesfarmers-owned brand saw revenue increase by 4.4 per cent to $18.5 billion to finish the financial year.

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How to Build a Better Retail Assortment Strategy

Wiser

A well-curated retail assortment bridges the gap between customer preferences and demand for the products offered, ensuring that each item in your inventory adds value to the customer and your business. Moreover, an effective assortment strategy allows retailers to stand out in the fiercely competitive retail landscape, providing a unique and memorable shopping experience.

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WSJ: Rite Aid Prepping for Bankruptcy That Could Limit Opioid Lawsuits’ Impact

Retail TouchPoints

Rite Aid is reportedly preparing for a Chapter 11 bankruptcy filing that could take place within weeks, according to the Wall Street Journal. Quoting people familiar with the situation, the Journal reported that the move would help address the numerous lawsuits related to the retailer’s alleged role in the sale of opioids. Rite Aid provided no comment.

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How the diabetes epidemic is creating an opportunity for low-GI food brands

Inside Retail

A new partnership between gourmet food purveyor Melvados and healthy food startup Nutriient is targeting the niche market for low glycemic index (GI) snacks amidst a worrying increase in diabetes in Singapore. The latest statistics from Diabetes Singapore estimate that 1 million citizens could be affected by this disease by 2050. In this vein, Melvados and Nutriient recently introduced Singapore’s first-ever low glycemic index (GI) brownie and low sugar chocolate chip cookie, with plans to offer

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Stimulating Impulse Purchases When the Thrill is Gone

Retail TouchPoints

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. A brand’s impulse strategy works in step with retailers to understand where to place a product in-store to trigger more “can’t help myself” purchases, as well as develop exciting displays that reel in shoppers. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Revolutionising retail engagement with cashback

Inside Retail

Cashback programs are more effective than reward points in shaping certain shopping behaviours, according to new research conducted by cashback platform Cashrewards in partnership with Inside Retail. Figures from the study show that more than three in five consumers feel that cashbacks are more persuasive than rewards points in encouraging them to spend, from making impulse purchases to trying out new products and opting for higher-quality items.

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PacSun Expands Unified Commerce Strategy with New POS

Retail TouchPoints

PacSun is expanding its partnership with Manhattan Associates to further its unified commerce vision. The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities.

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How Pleasant State and Who Gives A Crap are nailing the DTC experience

Inside Retail

Delivering a solid direct-to-consumer offer has become an increasingly important part of modern retail. Prior to the Covid-19 pandemic, fewer brands were focusing on their own e-commerce operations. But the system shock delivered by the shuttering of physical retail drove many to rethink their online presence. Today, most brands feature an online store, and are able to talk directly to their customers.

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Kmart eyes UK expansion amid Wilko collapse

Retail Gazette

Kmart is looking to expand into the UK as it looks to capitalise on the booming value retail market. The Australian discount retailer has been in talks with major supermarkets in recent months over deals to replace the retailers’ existing homeware, toy or pet lines with its own Anko-branded versions. The chain, owned by former Homebase owner Wesfarmers , is exploring partnerships which would see it manage the non-grocery business of supermarkets through its Anko Global division.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Nordstrom to Ramp up RFID in Supply Chain Optimization Plans

RIS News

Nordstrom announced plans to build on their supply chain optimization initiatives, including boosting radio-frequency identification (RFID) initiatives while continuing to enhance inventory productivity and returns processing.

Planning 102
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Wilko: Union requests urgent meeting with business secretary over retailer’s future

Retail Gazette

The union representing Wilko workers has requested an urgent meeting with the business secretary after being informed by bidders of “difficulties” in engaging with administrators. GMB national secretary Andy Prendergast wrote to Kemi Badenoch on Monday asking her to ensure that PwC was considering all the offers it had received for the ailing retailer that has left 12,500 jobs in limbo.

ATS 111
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Actionable Insights – building sales, profit, capability and collaboration

Mike Anthony

What do you typically expect from a training workshop? Better skills? That would be a start, for sure. But what if you could run a workshop that did much more than that? What if the training workshop built skills? And drove massive additional sales revenue? And profit? What if the workshop delivered a huge return on investment? What if it changed how different teams worked together, delivering a measurable change in cross-functional collaboration levels?

Consumer 100
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Gap Reports Another Period of Declining Sales Across All Brands, Warns of ‘Uncertain Consumer’

Retail Wire

Gap, the retail company, has reported declining sales across all of its brands for another quarter and issued a disappointing guidance for the current quarter. The company, which is projecting a net sales decrease in the low double-digit range for the fiscal third quarter, is struggling with an “uncertain consumer” and challenging economic conditions.

Consumer 100
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Rite Aid reportedly preparing Chapter 11 bankruptcy filing

Retail Dive

A filing could help the retailer restructure $3.3 billion in debt and address a slew of lawsuits alleging it unlawfully filled opioid prescriptions.

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Lockheed Martin — Yes, the Arms Manufacturer — Is Having a Streetwear Moment in South Korea

Retail Wire

Lockheed Martin, the American aerospace and arms company, has surprised many as it appears to have its logo featured on a streetwear collection being sold online in South Korea. The collection, including shirts, hoodies, and jackets, is sold by South Korean company Doojin Yanghang Co. The move has sparked a mix of shock, disbelief, and.

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New Gap Inc. CEO: ‘We need to make these brands matter more’

Retail Dive

Further declines in Q2 greeted former Mattel executive Richard Dickson as he took the helm at the apparel conglomerate.

Apparel 98
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Subway Is Being Sold to a Massive Private-Equity Firm, Moving the Sandwich Chain Away From Family Ownership After Nearly 60 Years

Retail Wire

Sandwich chain Subway, which has been family-owned for nearly 60 years, is being sold to private-equity company Roark Capital, known for owning brands like Arby’s, Dunkin’, Buffalo Wild Wings, and Jimmy John’s.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Holiday 2023 guide: Seasonal trends to build your marketing strategy

Retail Dive

Get insights into seasonal Holiday trends plus current shopper sentiment to build your strategy.

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The Rise of ‘Superfakes’: How High-Quality Designer Knockoffs Became Indistinguishable From the Real Thing.

Retail Wire

The rise of “superfakes” is challenging the authenticity of designer goods, with these high-quality knockoffs becoming nearly indistinguishable from the real products. Unlike traditional knockoffs with obvious signs of inauthenticity, superfakes replicate designer items in intricate detail, making them difficult even for experienced experts to spot.

Consumer 100
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Jennifer Aniston’s Lolavie continues retail expansion with Credo Beauty launch

Retail Dive

The hair care brand entered Ulta Beauty in May as the company works to expand its reach.

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It’s Easier Than Ever To Get a Tiny Home. Home Depot, Amazon, and Costco Are Selling Kits, and Some Will Cost You Under $50,000.

Retail Wire

Major retailers like Amazon, Home Depot, and Costco are capitalizing on the tiny home trend by selling DIY kits that enable people to build their own tiny homes, which typically have a footprint of 600 square feet or less. These kits are being offered at various price points, some even under $50,000, though additional costs.

ATS 100
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Madison Reed enters Walmart

Retail Dive

The hair color and salon company is focused on growth across all distribution channels, CEO Amy Errett told Retail Dive.

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Businesses Are Pressuring Target To Force Its Employees To Return to the Office — And It’s More Evidence That Companies Can’t Win in the Remote Work Wars

Retail Wire

Target is maintaining a flexible hybrid work schedule for employees at its headquarters, allowing for a “flex your day” approach where workers can follow a hybrid schedule instead of a fixed office presence. This policy has drawn criticism from local businesses in downtown Minneapolis, Target’s hometown, as they experience reduced foot traffic due to remote.

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Black Hat USA 2023 NOC: Network Assurance

Cisco Retail

The Black Hat Network Operations Center (NOC) provides a high security, high availability network in one of the most demanding environments in the world – the Black Hat event. The NOC partners are selected by Black Hat, with Arista, Cisco, Corelight, Lumen, NetWitness and Palo Alto Networks delivering from Las Vegas this year. We appreciate Iain Thompson of The Register , for taking time to attend a NOC presentation and tour the operations.

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US Department Stores See Higher Credit Delinquencies Amid Strained Spending

Retail Wire

Several major U.S. department stores, including Macy’s and Nordstrom, are witnessing an increase in credit card delinquencies, which poses a risk to their revenues as consumers scale back discretionary spending before the critical holiday shopping season.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.