Retail TouchPoints
APRIL 4, 2023
From the U.S. government to the general public, more people are closely scrutinizing the actions of social media giants. While one is being questioned for its privacy practices ( TikTok ) and another is being pinpointed as the primary enemy to teens’ mental health ( Instagram ), Pinterest has been watching quietly on the sidelines. That is, until now.
Inside Retail
APRIL 4, 2023
Viva Energy has acquired the convenience store operator On the Run (OTR Group) for $1.15 billion from the Peregrine Corporation. The transaction will amalgamate the OTR, Smoke Mart & Gift Box and Wholesale Fuels businesses with Viva Energy. The merger will also create a network of more than 1000 convenience retail outlets which also includes the Coles Express convenience stores and Liberty Convenience businesses.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
APRIL 4, 2023
The Home Depot Foundation , the charitable arm of The Home Depot , has pledged to invest $10 million in community service projects for 2023 in celebration of the 30-year anniversary of The Home Depot’s associate volunteer force, Team Depot. The Home Depot Foundation has partnered with more than 10,000 nonprofit organizations since 2011, with Team Depot donating nearly 2 million hours of time to serve veterans, respond to natural disasters and address immediate needs within local neighborho
Inside Retail
APRIL 4, 2023
Ingka Group, the parent of furniture retailer Ikea, has made new renewable energy investments in Australia to diversify its portfolio. The company’s investment arm – Ingka Investments – has acquired two operational solar PV parks in central-west NSW and a third solar PV park, which is currently under development. The three solar parks were acquired from the Australian arm of German solar PV developer, Enerparc and can produce an estimated 340 GWh per year – equal to the electricity consumed by r
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
APRIL 4, 2023
In its third annual Brand Protection Report , Amazon highlighted the success of its ongoing efforts to fight counterfeit products and said that 2022 saw more criminal referrals and industry partnerships than ever before at the company. Amazon also shared that it identified, seized and destroyed more than 6 million counterfeit products last year. The report highlights the ways that Amazon continues to ramp up efforts to fight counterfeiting, including by: Deterring bad actors through seller verif
Retail Dive
APRIL 4, 2023
Cuts have hit distribution centers in Texas and Pennsylvania, as information about the total impact of layoffs slowly trickles out.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 4, 2023
Food delivery workers on two wheels are unwilling daredevils, and there is a good case for their online platforms to cop the punishment. One Sunday afternoon in March in Singapore, a motorcycle delivery driver working for Singapore-based superapp Grab was involved in a collision with two cars, hurling the driver, his motorbike and the contents of his big green bag to various parts of the road.
Retail TouchPoints
APRIL 4, 2023
Social media has become an essential part of any business’ marketing strategy, and Instagram has emerged as a leading platform for reaching out to potential customers. With more than 1.3 billion active users, 3.76 billion visits every day and 500 million people using Stories daily, Instagram presents a vast opportunity for businesses to connect with their target audience and increase their ROI.
Inside Retail
APRIL 4, 2023
Walmart on Tuesday said it expects about 65 per cent of its stores to be serviced by automation by the end of its fiscal year 2026, just days after revealing plans to lay off more than 2,000 people at facilities that fulfill online orders. The announcement, amid the US retail giant’s annual investor meeting in Tampa, Florida, comes as Walmart increasingly uses its huge stores to handle online-order deliveries and invests heavily in automation to speed up order processing at its e-commerce
Retail TouchPoints
APRIL 4, 2023
The Vitamin Shoppe has deployed HughesOn managed network services across its more than 700 U.S. retail locations, both owned and franchise, to support its ongoing digital transformation. The network-as-a-service solution from Hughes Network Systems , which is owned by EchoStar , will provide The Vitamin Shoppe with a secure, software-defined wide area network (SD-WAN) on which to run its various business applications. “Hughes designed, deployed and manages our enterprise network with the f
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
APRIL 4, 2023
Earlier this week, beauty business BWX announced it had fallen into voluntary administration after its major secured creditor, Commonwealth Bank, refused to give it an extension on its overdue debt. Appointing FTI Consulting as administrators, the business hoped to find a path forward that wouldn’t result in the closure of its brands, such as Sukin, Andalou, Flora & Fauna and Nourished Life.
Retail Wire
APRIL 4, 2023
Walmart is cutting over 2,000 jobs at five U.S. e-commerce fulfillment centers in California, Florida, New Jersey, Pennsylvania and Texas. The Texas facility will see the most jobs cut with more than 1,000 positions being eliminated. Walmart is working with workers to find employment in other facilities it operates.
Inside Retail
APRIL 4, 2023
Australian athleisure brand Crop Shop Boutique is set to open its first retail pop-up, in Sydney’s Alexandria. The online-first brand will showcase its complete line-up of unique, premium and “confidence-inducing” athleisure wear as well as its exclusive collaboration collection with Australian model and influencer, Isabelle Mathers. Founder, Rachel Dillon, said: “This pop-up store is part of our commitment to interact with our community in person and allow them to try on our product
Retail Wire
APRIL 4, 2023
Retailers are trying to eliminate oversized boxes to ship online orders. Amazon, Walmart and others are turning to machines that custom-create packaging that fits precisely what is being sent. “There’s only so much room in the vehicles. There’s only so many vehicles available,” said John Blake, an analyst at Gartner. “When we can optimize the size [of packages], we drive a lot of efficiency.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
APRIL 4, 2023
Justin Kestelman founded Hommey in 2020 to fill a gap in the market for modern soft furnishings. Here, we speak with him about pivoting his business after lockdowns were lifted, diversifying his product offering and why he is about to open his first bricks-and-mortar store. He also shares what he has learned from his father, entrepreneur Larry Kestelman , about simplifying complex issues.
Retail Dive
APRIL 4, 2023
The cosmetics giant will leave Chapter 11 as a private company in coming weeks, with $285 million in fresh liquidity and $1.5 billion in debt.
Inside Retail
APRIL 4, 2023
In August 2022, the National Basketball Association (NBA) opened its first bricks-and-mortar retail store in Australia – located in the Emporium shopping centre in Melbourne. A few months later, the NBA opened its second store in Martin Place in Sydney. Both stores feature a wide range of apparel and merchandise, and seek to leverage the significant,and ever growing, popularity of the league in Australia.
Hyken
APRIL 4, 2023
The other day I was at the airport and ordered a chicken sandwich from one of the “to go” restaurants. When it came time to pay, they didn’t ask me for a tip. For a moment, I thought, “Did I go back in time?” This is just my opinion, but the concept of tipping is getting out of hand. I go to a fast-food restaurant and order a burger and fries. The person behind the counter takes my money and gives me my food.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
APRIL 4, 2023
The Reserve Bank of Australia (RBA) has held off another interest rate increase this month, after 10 consecutive hikes. The RBA on Tuesday left its cash rate unchanged at 3.6 per cent, as expected, with policymakers saying additional time was needed to “assess the impact of the increase in interest rates to date and the economic outlook” The National Retail Association (NRA) welcomed the decision and added the pause would help RBA “assess the full impact of its monetary policy”.
Retail Dive
APRIL 4, 2023
With three new pricing tiers, the retailer is aiming to offer a broader selection of affordable dresses for price-conscious shoppers.
Inside Retail
APRIL 4, 2023
Fashion giant H&M will soon launch its third brand in Australia – & Other Stories. According to the brand’s Annual and Sustainability Report, the launch is in partnership with online local retailer The Iconic. This strategy follows the Cos’s debut last year when the brand first launched its Australian online shopping experience, after being available via a marketplace for seven years.
Retail Dive
APRIL 4, 2023
The beauty corporation is buying the luxury brand from Natura & Co., which took a majority stake in 2012 and also operates The Body Shop.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
APRIL 4, 2023
The founder of Super Retail Group, Reg Rowe, has retired after nearly 50 years in the business. Rowe’s longtime business advisor and the chairman of Re-Grow Capital Group, Mark O’Hare, has been appointed as the non-executive of the company, effective today, upon Rowe’s recommendation. Super Retail Group chair, Sally Pitkin, described Rowe as a “giant of Australian retailing” adding: “he has been pivotal to the development of Super Retail Group into Australia’s leading high-involvemen
Retail Dive
APRIL 4, 2023
As the former CFO takes her new post, the company’s previous chief executive, co-founder Mike LaVitola, is moving into the chairman role.
Retail Wire
APRIL 4, 2023
The CEO and COO of Quiet Platforms are out after the logistics subsidiary of American Eagle Outfitters failed to turn a profit since its creation in 2021. “We must pull back on expenses to reset the business,” said a company spokesperson. “This is necessary to improve profitability, particularly given prevailing macro headwinds. We believe Quiet will continue to deliver results for AEO, and over time has the potential to be a meaningful and profitable third-party logistics prov
Retail Dive
APRIL 4, 2023
The marketing initiative also includes a partnership with Nickelodeon, and aims to teach kids about different cities around the world.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
APRIL 4, 2023
ValueAct Capital, which holds a 4.4 percent stake in Seven & i Holdings, is pushing the company to spin off its 7-Eleven convenience store business or sell off the entire company. The investment firm, which has been pushing Seven & i Holdings to make changes since 2020, plans to increase pressure in the lead-up to the company’s annual investor meeting.
Retail Dive
APRIL 4, 2023
As supply chain disruption eases, the owner of the Calvin Klein and Tommy Hilfiger brands is getting back to normal product flow.
Retail Wire
APRIL 4, 2023
Companies are testing artificial intelligence technology, which will produce videos based on a few words typed into a computer. These near-instant videos could dramatically increase the speed of moviemakers, marketers and others communicating with their respective audiences.
LS Retail
APRIL 4, 2023
©iStock/Urupong "When it comes to going global, American associations make a lot of U.S.-centric mistakes," says Mark Athitakis. They possess ideas about membership, meetings, partnerships, marketing, and more that make perfect sense in America but may not apply in different countries and regions. And as diversity, equity, and inclusion (DEI) becomes a norm in organizations, it may become another source of potential friction.
Advertisement
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Expert insights. Personalized for you.
299 
Let's personalize your content