RIS News
NOVEMBER 20, 2023
The question on everyone's mind: will the volatile economic landscape stifle consumer spending due to inflation and rising debt, and put mounting pressure on shoppers during Black Friday sales?
Retail TouchPoints
NOVEMBER 20, 2023
Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ).
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Retail Wire
NOVEMBER 20, 2023
Amazon laid off hundreds of employees from its Alexa division as part of a broader cost-saving initiative.
Inside Retail
NOVEMBER 20, 2023
Sydney’s Pitt Street Mall has maintained its eighth spot in the rankings of the world’s most expensive retail strips. Pitt Street Mall has a rent of US$747 per sqft per year and is the only Australian destination included in the global top 10 list, based on Cushman & Wakefield’s Main Streets Across the World report. In Asia Pacific, Pitt Street Mall ranked fifth while Melbourne’s Bourke Street ranked 18th with a rent of $329.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
NOVEMBER 20, 2023
David Jones , the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the most exclusive global and local brands, will use NuORDER Assortments by Lightspeed Commerce to empower buyers to digitally preview collections, develop assortment plans and complete orders in collaboration with brand partners, replacing manual, spreadsheet-based processes.
Inside Retail
NOVEMBER 20, 2023
Estee Lauder’s beauty brand Tom Ford will open its first concept Australian Beauty Store at Chadstone – The Fashion Capital. The space will house the whole Tom Ford Beauty Collection, personalisation services and exclusive Tom Ford Christmas presents, as well as private blend scents including the recently announced Myrrhe Mystère. Myrrhe Mystère’s amber woody scent features the combination of the myrrh essence and ultra-vanilla accord, which creates a modern serenity in the luxury co
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
NOVEMBER 20, 2023
Australian footwear brand Frankie4 has opened its first permanent retail store in the US, at the Bellevue Collection in Washington. The podiatrist-founded footwear retailer has nine stores in Australia and decided to open the Washington store after the success of its pop-up store at the Bellevue Square last spring and summer. The 1844sqft store, designed by JPC Architects, features live plants and a curated collection of coffee table books by renowned Australian photographer, Kara Rosenlund.
Tokinomo
NOVEMBER 20, 2023
Campaign corner Too cool. Cat owners are aware that their beloved feline companions can exude an air of indifference—sometimes even to the point of being frustratingly nonchalant. These discerning kitties show no leniency, especially when it comes to the clichéd holiday customs that tend to evoke cringes from humans. Fortunately, the TEMPTATIONS™ brand is helping cat-owning households, enabling them to create lasting, enjoyable moments during the festive season in their new commercial.
Retail TouchPoints
NOVEMBER 20, 2023
Publix has promoted its current President, Kevin Murphy, to CEO, while SVP John Goff will take on the President role. Current CEO Todd Jones has been named Executive Chairman, and all these changes will take effect on Jan. 1, 2024. All three executives are long-time Publix veterans: Murphy began in 1984 as a front service clerk in Margate, Fla., working his way up through various positions.
Retail Wire
NOVEMBER 20, 2023
After OpenAI's board of directors fired CEO Sam Altman, Microsoft has hired him to lead a new AI research team.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
NOVEMBER 20, 2023
Several of the nation’s largest retailers, including Target , Macy’s , Gap and BJ’s Wholesale Club , struggled during Q3, with all reporting net sales declines and all but one showing a fall-off in comparable store sales. Net sales for both Macy’s and Gap dropped 7% compared to the same period last year; Target did comparatively better, with a net sales drop of 4.3% , as did BJ’s, with a net sales decline of 2.8% and a slight comp sales increase of 0.3%.
Inside Retail
NOVEMBER 20, 2023
Scotch whisky brand Johnnie Walker has opened a whisky-tasting space named Johnnie Walker Blue Room at Pitt Street Mall. The Blue Room allows visitors to taste the flavours of Johnnie Walker’s range including the Johnnie Walker Blue Label. Guests can also learn more about the brand’s history, browse its most popular premium selection, and purchase limited quantities of Johnnie Walker Blue Label Elusive Umami ahead of its official launch next year.
Retail TouchPoints
NOVEMBER 20, 2023
Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s strategic reprioritization and significant cost-cutting that began in early 2023. According to a memo written by Daniel Rausch, Amazon’s VP of Alexa and Fire TV and obtained by GeekWire , the layoffs are part of an effort to better align with customer needs and priorities, “which includes maximizing our resources and efforts focused on generative AI.
Retail Wire
NOVEMBER 20, 2023
Amazon has launched “AI Ready,” a new commitment to provide free AI skills training to 2 million people globally by 2025.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
NOVEMBER 20, 2023
We speak with Levi Strauss & Co’s chief digital officer Jason Gowans about getting the fundamentals of e-commerce right, the latest technologies he is most excited to tap into, and what Gen Z really wants. Inside Retail : You joined Levi Strauss & Co earlier this year and are overseeing the company’s push into digital. Can you share some of the areas that you’ve been focusing on?
Retail TouchPoints
NOVEMBER 20, 2023
Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other DTC brands, its next step was into the brick-and-mortar world. But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. and San Jose, Calif., beginning in 2022.
Retail Wire
NOVEMBER 20, 2023
Toxic clothing waste rears its ugly head yet again, and this time there are many heads.
Inside Retail
NOVEMBER 20, 2023
Waste from at least 19 international brands including Adidas and Walmart is being used to fuel kilns in brick factories in Cambodia, and some workers were falling ill, according to a report by a local rights group released on Monday. The report by The Cambodian League for the Promotion and Defense of Human Rights, commonly known by its French acronym LICADHO, was based on visits to 21 brick factories in the Cambodian capital Phnom Penh and neighbouring Kandal province between April and September
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Focus
NOVEMBER 20, 2023
SPANX has launched its first apparel pop-up in London today. Located in the prestigious Selfridges Denim Studio, the exclusive space showcases SPANX’s revolutionary apparel & activewear for women. Recognized across the globe for revolutionising shapewear, the brand has leveraged over 20 years of design expertise to incorporate its signature innovative technology into apparel.
Retail Wire
NOVEMBER 20, 2023
Consumers are planning to take advantage of Black Friday sales and promotions to get more for their dollar this holiday season.
Retail Focus
NOVEMBER 20, 2023
ProCook opens the doors to its latest store on Thursday 23 rd November, following continued plans to pursue UK retail expansion. The new store at atria Watford Shopping Centre in the Greater London area is the brand’s 60 th store to open. The bright and airy 2,000 sq ft store features ProCook’s full range of high quality products, from tableware and cookware to cutting edge knife ranges and new line of electricals.
Retail Wire
NOVEMBER 20, 2023
The UAW strike is over and the factories are beginning to establish a new normal.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Wiser
NOVEMBER 20, 2023
As 2023 wraps up, it’s time to turn our attention to the exciting opportunities that 2024 brings. One of the key calendar dates that looms for online brands and retailers is Black Friday. The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry.
Inside Retail
NOVEMBER 20, 2023
After announcing their joint venture in July, Alpro Group , the pioneering force behind Malaysia’s largest prescription pharmacy chain, Alpro Pharmacy, and Sugi Holdings, a renowned Japanese pharmacy chain boasting 1,600 stores in Japan, have officially unveiled the first Alpro Sugi Pharmacy in Malaysia. Located at The Starling Mall, a contemporary shopping centre in Petaling Jaya, west of Kuala Lumpur, this Japanese-style drugstore spanning 3,888 sqft marks a significant stride in the evo
Retail Wire
NOVEMBER 20, 2023
The United States government is making available more free COVID tests for Americans, up to eight per household.
Inside Retail
NOVEMBER 20, 2023
In the world of condiments, few have garnered as much attention in recent years as hot sauce. From the growth of sriracha to the popularity of the Hot Ones YouTube series, where celebrities are interviewed while eating some of the world’s hottest sauces, hot sauce has become more than a food item – it’s a pop culture phenomenon. And increasingly, it’s big business.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
NOVEMBER 20, 2023
Citigroup has initiated a substantial round of layoffs as part of a planned restructuring of its corporate setup.
Inside Retail
NOVEMBER 20, 2023
The Australian Retailers Association (ARA) has unveiled that this year’s Black Friday and Cyber Monday extravaganza will account for more than a quarter of all holiday transactions, with price-conscious customers doing their research to discover the greatest offers. ARA’s Salesforce report reveals that online shopping traffic is up 5 per cent year on year but has not resulted in a big increase in revenues.
Retail Wire
NOVEMBER 20, 2023
Toyota motor Credit will be paying $60 million to resolve a U.S. regulator's charges of illegal practices.
Retail Customer Experience
NOVEMBER 20, 2023
The APC Gen Z study found that Gen Z has five top demands from businesses and brands and the list includes rewards.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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