Retail TouchPoints
SEPTEMBER 2, 2022
Global cross-border ecommerce sales reached nearly $3.2 trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth.
Inside Retail
SEPTEMBER 2, 2022
The future of the National Retailers Association is unclear after CEO Dominique Lamb resigned suddenly, within two months of the exit of long-standing chairman Mark Brodie. . Their departures follow a controversy surrounding the unexplained source of $430,000 in “policy services” in the association’s books. There have been allegations that the funds came from the tobacco industry to assist the NRA in lobbying in favour of the vaping industry.
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Retail TouchPoints
SEPTEMBER 2, 2022
Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept. 1, 2022 launch of its Temu site, according to CNBC and other media reports. The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50.
Inside Retail
SEPTEMBER 2, 2022
Eco-friendly tech-driven designer furniture brand E9 Design has launched in Sydney, opening a showroom in Alexandria. The start-up offers premium, responsible and customisable furniture combing digital technologies in its manufacturing process. Designer and founder, Steven Higgs, said: “I wanted to create a furniture company and manufacturing process where environmental responsibility was built in from the start rather than trying to re-enter existing or traditional methods.”.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
SEPTEMBER 2, 2022
Retailers looking to attract and retain price-conscious shoppers during the current bout of inflation may want to consider stocking more small- and medium-sized brands. Competing on price presents several challenges to margins, but offering smaller and newer products can help retailers build an assortment on attributes such as sustainability and quality.
Inside Retail
SEPTEMBER 2, 2022
German, family-owned lingerie brand Triumph has diversified its product offer and refreshed its brand vision. Alana Jones, head of marketing at Triumph Australia, described the transformation as “only natural” for a historical brand to remain relevant. “Women’s lives, attitudes, wants and needs are forever developing, and as such, brands need to move and adapt alongside them,” she said.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Cisco Retail
SEPTEMBER 2, 2022
A modern cloud-scale data center network requires resilient server-to-server communication, even when faced with a large and rapid increase in the number of devices on the network. This can be achieved with Software for Open Networking in the Cloud ( SONiC ), which has gained a large following in the open-source community and has been deployed and tested in some of the world’s largest and most demanding cloud networks.
Retail TouchPoints
SEPTEMBER 2, 2022
The Gap Inc. Athleta activewear brand has added an intimates category with the debut of its Rituals collection. The brand is seeking to grow within a segment that has been forecasted to reach $16.2 billion in the U.S. by 2026, according to Euromonitor International. The collection, which will be available Sept. 20, 2022 on Athleta.com, is “designed by women, for women,” and features inclusive sizing, with products that use technical fabrics to provide breathability and wicking.
Cisco Retail
SEPTEMBER 2, 2022
This post was co-authored by Marcus Moffett and Muthu Varadharajan. Who is the ideal candidate for an open systems engineering position? It sounds straightforward, right? It’s the candidate with the most experience. But not so fast; just as NFL scouts, coaches, and managers consider more than athletic prowess when making selections for their NFL teams, engineering hiring managers must also consider experience along with technical competency when they make decisions.
Retail TouchPoints
SEPTEMBER 2, 2022
Operational efficiency in ecommerce has never been more important. Inflation has tightened margins and supply chain issues have caused havoc with inventory planning. In tandem, the world’s focus on climate change and carbon neutrality has turned businesses’ attention to how they can raise their environmental credentials. A recent Europe Ecommerce report highlighted that 94% of Chinese, 76% of Europeans and 69% of Americans surveyed said they would boycott carbon negative companies.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
SEPTEMBER 2, 2022
Uniqlo is expecting to post its all-time best numbers in North America. The Japanese apparel retailer operates 43 stores in the U.S. and 16 in Canada. Daisuke Tsukagoshi, CEO of Uniqlo’s parent company in North America, Fast Retailing, said that the chain benefitted from starting over when the pandemic hit. “Our competitors offer discounts of 50 percent or 60 percent, but we have basically stopped that,” he said.
Retail TouchPoints
SEPTEMBER 2, 2022
Gen Z had $360 billion in disposable income in 2021 and this demographic’s spending power is always growing. To capitalize on this new market opportunity, brands and retailers must understand what Gen Z consumers want and expect from the brand experience. The Retail Influencer Network , an exclusive group of senior business leaders and influential investors and analysts founded by Berns Communications Group, will gather in New York City Sept. 12, 2022, for the Retail Influencer CEO Forum Fea
Retail Wire
SEPTEMBER 2, 2022
Pinduoduo has launched Temu, a U.S. online shopping site, that sells items across product categories including apparel, home and garden, jewelry and pet supplies. The launch marks the Chinese e-commerce giant’s biggest push outside of the Asian nation. Temu is a cross-border site and alerts customers that delivery times (seven to 15 business days) may be slower than what American consumers are used to.
Inside Retail
SEPTEMBER 2, 2022
NRA CEO exits. The National Retail Association’s chief executive Dominique Lamb has exited the business, according to a report in The Australian. Lamb had held the top spot for the last six years, and left the NRA just a few months after its chairman, Mark Brodie, also stepped down. According to the report, the NRA has been left in a state of upheaval, and there are now rumours of redundancies within the business.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
SEPTEMBER 2, 2022
Starbucks has named Laxman Narashim, most recently CEO of Reckitt, as its next chief executive officer. Mr. Narashim, whose previous experience includes roles at PepsiCo and McKinsey, will start Oct. 1 as incoming CEO and fully take over in April. He will work with Howard Schultz, Starbucks interim CEO, in the meantime.
Inside Retail
SEPTEMBER 2, 2022
US coffee chain Starbucks has named FMCG specialist Laxman Narasimhan as the company’s new CEO and a member of the board. Narasimhan will move to Seattle and work alongside interim CEO Howard Schultz from October as incoming CEO, spending time with the management team, partners and customers and gaining in-depth exposure to the brand, company culture, and Reinvention plan before his appointment takes effect on April 1.
Retail Dive
SEPTEMBER 2, 2022
Amazon Warehousing & Distribution allows the company to capture more value from its fulfillment network, which has grappled with excess capacity this year.
Cisco Retail
SEPTEMBER 2, 2022
In the 25 years since it was founded, inclusiveness has been at the core of Cisco Networking Academy. Networking Academy’s global reach is amazing, with Academies in over 190 countries, offering over 30 courses in up to 27 languages. But making the program available is only half the challenge: making the demand inclusive is another matter. This is why, in 2014, we introduced the Women Rock-IT initiative.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
SEPTEMBER 2, 2022
An official with the National Labor Relations Board recommended the company’s objection to the voting process be rejected and the union certified.
Retail Wire
SEPTEMBER 2, 2022
The number of Americans filing first-time unemployment insurance claims dropped 5,000 from the previous week to 232,000. That is the lowest level since 231,000 filed for unemployment the week ending June 25.
Retail Dive
SEPTEMBER 2, 2022
The concept stores from Express are acquiring new shoppers and reactivating lapsed customers.
Retail Wire
SEPTEMBER 2, 2022
The U.S. labor market increased by an estimated 315,000 jobs in August, continuing a 20-month streak of gains that has seen the economy add more jobs than were lost during the pandemic. “I think the labor market still has gas left in the tank and clearly more than we expected a few months ago, but eventually it will have to fall back to earth,” said Daniel Zhao, lead economist at Glassdoor.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
SEPTEMBER 2, 2022
A new chief strategy officer and appointments within its store operations division highlight the discount retailer’s latest round of updates.
Retail Wire
SEPTEMBER 2, 2022
Shopify is notifying sellers on its platform that using Amazon.com’s Buy with Prime service is a violation of its terms of service. The service enables business users to offer the same benefits as Amazon Prime including free two-day shipping. Shopify has warned its platform users that using Amazon’s service could entail security risks. Amazon denies the assertion.
Mulesoft
SEPTEMBER 2, 2022
Whether Experience, Process, or System APIs, application programming interfaces are the fabric for creating apps. APIs enable organizations the flexibility to achieve their business, technical and organizational objectives. Communicating and automating the API notification process to inform stakeholders that a new API exists or has changed allows stakeholders to capitalize on new opportunities so they […].
Retail Wire
SEPTEMBER 2, 2022
Lisa Dunn, a hearing officer with the National Labor Relations Board, ruled that Amazon.com failed to provide adequate proof that a union election at a warehouse in Staten Island, NY, was inappropriately influenced by union organizers.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Small Biz Trends
SEPTEMBER 2, 2022
From established small businesses to startups, the grants available this week are providing timely and badly needed funds for entrepreneurs. The grants include everything from contests to American Rescue Plan Act (ARPA) funds addressing a number of issues. If you are in need of capital, and who isn’t these days, take a look at these grants and apply for the ones you qualify for.
Retail Wire
SEPTEMBER 2, 2022
Lululemon’s affluent customer base continued to spend big with the chain during the second quarter with net revenues up 29 percent year-over-year. The chain posted earnings per share of $2.20, topping Wall Street’s expectations of $1.87.
Retail Dive
SEPTEMBER 2, 2022
The warehouse club is hiking membership costs for the first time in a decade, and 71% of people in the U.S. now approve of the organizations.
Independent Retailer
SEPTEMBER 2, 2022
From vibrant showrooms to trendsetting temporaries, Atlanta Apparel offers access to top lines with collections designed to meet the needs of any retail buyer. Attendees will find the latest looks in contemporary, young contemporary, ready-to-wear, fashion accessories, and more, plus specialty categories such as bridal and social occasion. . Taking place October 11-15, 2022 at AmericasMart in Atlanta, Georgia, this exciting market hosts the seasonal change to Spring/Summer and all of the trend e
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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