Wed.Mar 12, 2025

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Small Marketing Tweaks, Big Results: DSW Proves the Power of Personalization

Retail TouchPoints

Its no secret that brand loyalty is eroding amid increasing price sensitivity and digital overload. While personalized engagement tactics may have been a nice-to-have in years past, in this current environment they are now a necessity. To meet this challenge head on, DSW set out to deepen its consumer connections and create experiences that drove meaningful engagement with the help of personalization platform Moveable Ink.

Marketing 260
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Glasson’s largest Australian store yet opens

Inside Retail

Glassons has opened its largest Australian store yet at Harbour Town Premium Outlets in Adelaide. The 350sqm store joins a raft of discount outlet brands, offering products at up to 60 per cent off regular store prices. “Our customers have been asking for Glassons and Harbour Town is excited to deliver the brand’s biggest store in Australia,” said Kylie Neal, Harbour Town Premium Outlets centre manager.

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New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

Retail TouchPoints

In his first earnings cycle at the helm , Kohls new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return to a position of strength while fending off activist investors. Ashley Buchanan, CEO, Kohl’s (Image courtesy Kohl’s) Like his predecessors , Buchanan said he sees plenty of opportunity for the company but that a turnaround will take time, indicating that the goal of the actions being taken in 2025 will lay a groundwork

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Princess Polly’s Kim Zorn on TikTok, leadership and the future of e-commerce

Inside Retail

Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #4, Princess Polly’s global performance director Kim Zorn, about the challenge of staying relevant in the fashion industry for more than a decade, her proudest accomplishment in the last year and what it will take to grow online in 2

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Ross Plans 90 New Stores This Year; Long-Term Goal is 3,600 Locations

Retail TouchPoints

Ross Stores plans to open approximately 90 new stores in FY 2025, comprised of about 80 stores under the Ross Dress for Less banner and 10 dds Discounts locations. The discount retailer kicked off its fiscal year, which ends in February 2026, with a total of 19 store openings in March 2025. This spring, we continued to expand the store base of both Ross and dds, said Richard Lietz, EVP, Property Development at Ross Stores in a statement.

Location 273
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Viv for your V founder on bringing sustainable period care to 500 stores

Inside Retail

The menstrual care market has long been dominated by major global manufacturers. But rising demand for environmentally friendly products and a growing movement to destigmatize periods have created opportunities for new players to cut through. One company gaining traction with Gen Z in particular is Viv for your V. Since launching in January 2020, Viv for your V has steadily built its direct-to-consumer (DTC) and e-commerce presence via retailers like Amazon and TikTok Shop.

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What retailers need to know about Vietnam’s potential and challenges for 2025

Inside Retail

With total retail sales projected to reach $350 billion this year, Vietnam is rapidly becoming a key player in Asias retail landscape. Savills explores the key drivers of growth, market challenges and future opportunities shaping Vietnams retail industry this year. Economic and demographic drivers The General Statistics Office of Vietnam estimated retail sales of goods and consumer services grew by 9.3 per cent year-on-year in Q4 last year.

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Countdown to Compliance: Are Your Subscriptions Compliant with the FTC Click-to-Cancel Ruling?

Retail TouchPoints

The approach businesses use to build lasting customer relationships through recurring services has undergone a fundamental change over the past decade. Now, with the Federal Trade Commission’s recent finalization of the “Negative Option Rule,” businesses offering recurring billing face a pivotal moment that demands both operational changes and fresh thinking about customer retention.

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Inditex’s net income rises 9 per cent amid higher in-store, online sales

Inside Retail

Inditex saw net income rise 9 per cent to 5.9 billion (US$6.42 billion) last year, amid higher in-store and online sales and the opening of stores in 47 markets. The fashion group’s sales increased 7.5 per cent to 38.6 billion with Stradivarius having the highest growth rate of 14.1 per cent as turnover reached 2.6 billion ($42 billion). Bershka and Oysho sales rose 11.8 per cent to 2.9 billion and 831 million, respectively.

Fashion 130
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Kroger Sharpens Ecommerce Focus with New Business Unit

Retail TouchPoints

Kroger has created a new ecommerce business unit designed to align all the teams contributing to the online customer experience. The unit will be led by Yael Cosset, currently the supermarket retailers CIO, in his new position as EVP and Chief Digital Officer. Cosset will continue to oversee technology and data along with supervising the new online shopping unit.

Finance 179
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Puma plans job cuts as US demand weakens, outlook dims

Inside Retail

Puma on Wednesday announced job cuts and warned of uncertain US consumer demand as the German sportswear group’s shares slumped 23 per cent in the wake of disappointing quarterly and annual forecasts issued a day earlier. The grim outlook, which follows weak quarterly sales and annual profit announced in January, has raised concerns over Puma’s ability to compete with bigger rivals Adidas and Nike while fending off newer, fast-growing brands such as On Running and Hoka.

Planning 130
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Asda cuts 200 jobs following botched IT upgrade

Retail Gazette

Asda has axed hundreds of jobs connected to its botched 800m IT upgrade. More than 200 employees have been sacked without consultation in the latest round of job cuts from the supermarket chain, The Telegraph reported. It comes as the retailer has spent much of the past year busy untangling thousands of programmes responsible for its checkouts, administration and payroll from those of former owner Walmart.

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Wendy’s Girl Scout Thin Mints Frosty Giveaway: How To Get One

Retail Wire

It's Girl Scout Cookie season, and Wendy's is amping up its Frosty game.

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Poundland owner appoints advisors to handle sale

Retail Gazette

Poundland owner Pepco has formally appointed advisors at Teneo to handle the sale of the discount chain. The group revealed it was actively exploring a sale of the business last week as it claimed the UK retail market remains increasingly challenging” and additional tax changes from next month will impact the retailer’s cost base. Pepco said Poundland had continued to experience a negative like-for-like sales performance for the first two months of the year, with an underperformance

Marketing 109
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Brits prioritise their gardens as spring spending kicks off

A1 Retail

New research from eBay Advertising finds that while 7 in 10 UK garden owners intend to spend on their outdoor space this year, value is a driving factor, with nearly three-quarters saying theyre more likely to buy discounted items. As rising costs continue to impact discretionary spending, many Brits are prioritising their gardens over leisure experiences 1 in 10 are choosing to invest in their outdoor spaces instead of going on holiday.

Outdoor 92
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Data: A quarter of shoppers witnessed shoplifting last year

Retail Gazette

The British Retail Consortium (BRC) has warned that shoplifting has become “all-too-common” as it found that over 16 million customers have witnessed shoplifting across the UK in the last 12 months. Nottingham and London were the two cities where incidents of shoplifting were witnessed by the highest percentage of shoppers, ranking at 32% and 29% respectively.

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What a Blundy-backed Léays can learn from Skims and Victoria’s Secret

Inside Retail

Brett Blundys return to the lingerie and sleepwear market is being closely tracked by retail industry insiders and outsiders alike. Earlier this month, Inside Retail reported that Brett Blundys BBRC new global lingerie, sleepwear and beauty brand is to be named Lays. Blundy has entered and exited the women’s lingerie market several times founding Bras N Things in the 80s and growing it to 200 stores nationwide before selling it to a private equity firm.

Marketing 189
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Superdry relaunches Cult sub-brand

Retail Gazette

Superdry has relaunched its Cult sub-brand with a dedicated website and rebrands at its Oxford Street and White City stores. The fashion retailer described the relaunch as a fresh, trend-driven sub-brand designed for the next generation. It said the collection champions effortless style, featuring premium cotton collegiate looks, relaxed-fit denim, statement knitwear and must-have accessories.

Fashion 83
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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How Grocery Inflation is Driving Private-Label Growth

Tokinomo

Grocery inflation has become a defining challenge for consumers and retailers worldwide. As prices for essential goods continue to rise, shoppers are seeking cost-effective alternatives, leading to a significant surge in private-label sales.

Consumer 162
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Zara owner Inditex profits and sales jump

Retail Gazette

Zara owner Inditex enjoyed a strong FY24 as it posted a 10% increase in pre-tax profit to 6.4bn (7.6bn) in the year to 31 January, up from 5.8bn (6.9bn). Sales for the Spanish fashion giant jumped 10.5% in currency-neutral terms to 32.5bn (38.6bn), which it attributed to a positive performance across all its fashion brands. The group, which owns Massimo Dutti, Stradivarius and Bershka, said its collections had been well received by customers, helping to push its sales and profits to “histo

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Meow Wolf to Open 75,000-Square-Foot Entertainment Venue in Lower Manhattan

Shopping Center

New York City Immersive arts and entertainment company Meow Wolf will open a 75,000-square-foot entertainment venue in Lower Manhattan. The space will span multiple stories within Pier 17, an entertainment… The post Meow Wolf to Open 75,000-Square-Foot Entertainment Venue in Lower Manhattan appeared first on Shopping Center Business.

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Freemans enjoys sales boost thanks to Sophie Ellis Baxtor

Retail Gazette

Freemans reported a 13% sales increase during its last quarter of 2024 as its Sophie Ellis-Bextor Christmas campaign paid off. The online department store, which launched its Christmas campaign with the Murder on the Dancefloor singer at the end of October, said it had extended its contract with Ellis-Bextor for 2025 to include its autumn winter collection.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Whataburger’s New $5 Breakfast Deal Features Honey Butter Chicken Biscuit or Taquito

Retail Wire

Whataburger is launching a new $5 breakfast deal for a limited time.

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Primark ups pay for thousands of store colleagues

Retail Gazette

Primark has become the latest retailer to unveil new pay rates for store colleagues. Retail assistants across England, Scotland and Wales will see their hourly pay rise 4% from 12 to 12.48, while those based in London will see their rates increase from 12.56 to 13.06 per hour. The pay rise is effective from 1 April and will apply to 28,000 Primark employees.

Fashion 64
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White Castle Fans Rejoice: New Ranch Chicken Rings Now Available in Frozen Aisles

Retail Wire

White Castle has elevated its delicious Chicken Rings by coating them in ranch dressing.

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The Quantum Sky Is Falling! Understanding the Quantum Threat to Network Security

Cisco Retail

Demystify the potential threat that quantum computing poses to encryption and the security of the network.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Easter Gatherings Made Delicious With The Honey Baked Ham Company

Retail Wire

The Honey Baked Ham Company wants to be the centerpiece of your Easter table.

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White Stuff to open store in Flintshire, Wales

A1 Retail

New 2,500 sq ft store opening on 13 th March to provide shoppers with access to White Stuffs latest collections Forms part of White Stuffs strategy to grow its store presence across the UK and follows the recent opening in Dalton Park in Durham Over the opening weekend, White Stuff will be serving complimentary bubbles and giving customers a 15 percent bounce back offer for their next purchase White Stuff is set to open a new store at Broughton Shopping Park in Flintshire, Wales.

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Firehouse Subs CMO Dena vonWerssowetz Shares Exclusive Insights on the Company’s New Hot Ones Collaboration

Retail Wire

The Firehouse Subs CMO sat down for an interview with RetailWire.

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Vinted to open pre-loved luxury fashion London pop-up

Retail Gazette

Vinted is opening its first ever second-hand luxury fashion pop-up in London later this month. House of Vinted will be located in the citys The Adria hotel and is open to the platforms members by invitation only from 22 March. Guests will be able to explore themed rooms with curated wardrobes from luxury style creators like Victoria Magrath, Susia Lau and Simran Randhawa.

Fashion 57
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.