Fri.Jul 15, 2022

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Instacart Elevates 5 Execs to the C-Suite as it ‘Reimagines its Role’ in Online Grocery

Retail TouchPoints

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As we reimagine the role that Instacart has to play — as an enablement platform for our retail partners and pioneer for the industry — ensuring our teams are set up for success has never been more imp

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Cisco Certified CyberOps Professional, CBRFIR, and Proactive Network Protection

Cisco Retail

The cybersecurity landscape is constantly changing. The networks that connect our world are targets, and the adversaries targeting them are evolving. Every day, new methods for infiltration and disruption are developed and put into effect against the systems we rely on. This means we must change how we think about security in several ways: Security must be foundational to every decision we make when designing and implementing a network.

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Amazon to Create More Than 4,000 New Corporate and Tech Jobs in the UK

Retail TouchPoints

Amazon is growing its UK workforce with the addition of 4,000 new jobs in corporate and technology fields , increasing the company’s permanent workforce in the region to 75,000. Over the last three years Amazon has created 40,000 new jobs across the UK. The new positions will support both Amazon and Amazon Web Services (AWS), with a focus on software development, product management and engineering, in addition to operations teams jobs in fulfillment centers, sort centers and delivery stations.

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Migrating to 6GHz

Cisco Retail

With more than 18 billion devices in use and 4.2 billion more to be shipping in 2022, the sheer size of existing Wi-Fi deployments worldwide is just mind-boggling. In view of the new Wi-Fi 6E and 6GHz adoption push, it is critical to evaluate what are the best ways to do a migration from existing Cisco on-prem legacy networks into the new world of 6GHz deployments.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail TouchPoints

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. But the retailers that invested in omnichannel capabilities were able to adapt and survive. For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand.

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In the News: New Small Business Grants Up to $50K Available Now Nationwide

Small Biz Trends

As a small business owner funding is an ever-present challenge. With that in mind, public, private, and nonprofit organizations are always looking to provide help by addressing issues small businesses face. From grants to revolving loans, and tax credits, there are many options small business owners can take advantage of. The key is finding the best solution that will fit your particular sets of challenges and applying accordingly to have a better chance of getting these funds.

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Cisco Secure Automation with RedHat Ansible

Cisco Retail

This blog is a joint effort featuring Grif Morrel and Chris Palmer of Radware, with Ravi Balakrishnan and Will Zupan from Cisco. Today’s digital organization is constantly evolving and looking for opportunities to drive operational efficiency and competitive advantage through technology. In this environment, applications drive business growth and define the user experience.

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What’s Driving the Explosion of Retail Media (and How to Get in on the Action) 

Retail TouchPoints

Every one of the Top 10 retailers in the U.S. now has a retail media network (RMN), which should tell you something about where this trend is going (hint: toward ubiquity). It’s enough to make retailers without an RMN of their own scramble, particularly as companies like Amazon and Walmart report mind-boggling ad revenues — $2.1 billion for the latter, not too shabby for a company with a core business that isn’t advertising.

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Pay hikes not expected to keep up with inflation

Retail Wire

The average raise in 2023 will be 4.1 percent, the highest increase in 15 years. That, however, will not be enough to keep up with inflation, according to Willis Towers Watson.

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Remaining Agile in a New Age of Retail: Three Things that Enterprise Brands can Learn from Smaller Players 

Retail TouchPoints

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world. Thanks to a range of SaaS solutions and marketplaces taking the pain and cost away from building a digital sales platform, microbrands and their success are growing rapidly.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Athleta may be spun off as Gap seeks new CEO

Retail Wire

Former Gap Inc. CEO Sonia Syngal was counting on the company’s Athleta and Old Navy banners to lift its results. That didn’t happen. Ms. Syngal has left, and speculation is that Athleta and/or Old Navy will be spun off to help Gap get its financial footing as it tries to bring life to its other brands.

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Nike Drafts Fanatics for NCAA Fan Apparel, Furthering Fanatics’ Moves into Manufacturing and College Sports

Retail TouchPoints

Nike has entered a long-term, exclusive licensing partnership with Fanatics for the manufacture and sale of fan apparel and headwear, for a “select group” of Nike-sponsored colleges and universities starting in 2024. The new partnership continues commerce platform Fanatics’ rapid expansion into the manufacturing side of the sports gear world, following similar deals with the NFL and MLB and its acquisition of trading card brand Topps.

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Amazon focuses on optimizing private labels

Retail Wire

Many of Amazon.com’s private labels have failed to live up to the company’s sales expectations, which has led to a reevaluation of what items it carries. The company has been accused in the past of mining third-party seller data to promote the sale of its own private brands.

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Nike debuts new store concept with Nike Style

Retail Dive

The store, which opened Friday in Seoul, South Korea, features gender-neutral merchandising and a content studio.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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B2B Payments are Late, Threatening Main Street Businesses

Small Biz Trends

A large number of small business owners say that B2B payments are getting increasingly late, coming in 20 – 30 days after their due date. The late payments are threatening to close many Main Street businesses. B2B Payments are Late, Threatening Main Street Businesses. A recent YouGov survey shows that around a quarter of small businesses are failing to receive payments until around 20 – 30 days after payment for invoices was due.

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Is newer better? What you probably don’t know about OM5 multi-mode fiber (Part 1)

Cisco Retail

Understanding the Difference Between OM4 and OM5, Part 1. In part one of this two-part blog, we review the key characteristics of the multi-mode fiber specified by the ISO/IEC 11801 standard. Part two will detail when OM4 is preferable and when users can derive benefit from using OM5. Written by: Priya Maratukulam, Product Manager, Cisco Optics. Multi-mode fiber is a mainstay of the data center and campus networking space.

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Best Commercial and Industrial Sewing Machines of 2022

Small Biz Trends

If you have or are planning to start a small business that involves sewing, it might be a good idea to consider an industrial sewing machine. You’ll need a sewing machine that can keep up with the daily needs of your business. You might be able to get away with a simple domestic sewing machine if you only do small or infrequent sewing projects.

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Amazon is scaling back private label business: WSJ

Retail Dive

The company has also considered exiting the business of owning brands, following years of scrutiny into potential conflicts of interest, the Journal reported.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Guest Post: How to Create Massive Customer Surplus through Memorable Onboarding & Obsessive Service

Hyken

This week we feature an article by Michael Becker, founder of Abundance Accelerators , a growth agency for coaches. He shares how organizations can gain loyal customers by providing an experience that exceeds expectations. The stakes have effectively been raised, and they’ll continue to go up for product brands, service providers, and client-based companies alike. .

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Abercrombie Kids launches denim collection with sizing options

Retail Dive

The assortment was fit-tested with over 300 children, and comes in short, regular and long lengths in all sizes with waistband adjusters.

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Accelerating in every way possible

Cisco Retail

It has been quite the journey in this past fiscal year, and we have learned how we can come together and thrive in challenging times. I do not believe getting back to normal has the same meaning as before. But I feel the positive energy and acceleration of opportunity you have fueled with your customers. My team and I have worked hard to ensure partner success by creating industry leadership in the experience, enablement, and insights that drive engagement and renewals.

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Amazon expanding drone delivery service to Texas

Retail Dive

Customers in the city of College Station are set to receive goods via Prime Air later this year, the company announced Friday.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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H Mart to add space to its only store in San Francisco

Retail Wire

H Mart, the Korean-American grocery chain, plans to add 27,000 square feet of space to its store in San Francisco. The larger location will include a food court.

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The Weekly Closeout: Kanye West files trademark for retail stores and Laffy Taffy turns to NFTs

Retail Dive

The rapper filed trademarks for the name “YZYSPLY,” while the candy maker turned jokes found on its wrappers into non-fungible tokens.

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Union says departures of stressed out rail workers adds to supply chain mess

Retail Wire

Greg Regan, president of the transportation trades department of the AFL-CIO, said that freight rail carriers’ attempts to improve efficiency in recent years has resulted in delays and damaged the national supply chain. The National Railway Labor Conference, an industry group representing carriers, challenged Mr. Regan’s assertion. “Railroads are outperforming the broader labor market in terms of recruiting and retention,” said Michael Maratto, a spokesperson for the NRLC.

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Double bubble – the twin benefits of great retail technology

I Vend

Customer satisfaction and employee satisfaction are the two sides to the thriving retail business coin. Happy customers buy more, return more and tell others. Happy employees contribute to the bottom line of a retail business. Both can be boosted by great retail technology – a single investment that helps to drive both customer and employee satisfaction. iVend Retail Technology iVend is a leading provider of enterprise-class retail technology.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Food bank lines grow as inflation cuts into purchasing power

Retail Wire

Food banks across the U.S. are reporting that more people are seeking help as the high cost of everyday items makes it harder for them to put meals on the table and gas in their tanks. “It does not look like it’s going to get better overnight,” said Katie Fitzgerald, president and chief operating officer for Feeding America. “Demand is really making the supply challenges complex.”.

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Future Mobility Campus Ireland, accelerates innovation in smarter, safer, more sustainable transportation

Cisco Retail

Connected, Autonomous, Shared and Electric (CASE) mobility technologies are gaining increasing momentum. I have had the pleasure of working with Russell Vickers, CEO, and Dr. Wassim Derguech, COO, at the Future Mobility Campus Ireland (FMCI), since its inception to accelerate innovation in this area. FMCI was born out of a consortium of industry partners across the automotive and IT landscape—including Jaguar Land Rover, GM, Valeo, Redhat, Seagate, as well as Cisco.

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SpartanNash upgrades and reopens corporate headquarters

Retail Wire

SpartanNash has given its corporate headquarters building a new look including furniture, lighting and technology upgrades. The building now features an expanded Starbucks and added entertainment areas to help workers “feel empowered to have fun and do winning work.”.

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US NRB June 2022

Retail Eye

Waiting Game for the US Retail Market Original release date: July 15, 2022 The US retail market saw another month of growth in June, with All Stores increasing by 8.9% YOY, and All stores Less Automotive, Food, Pharmacies up 7.5% YOY. This seems like good news, but we feel this is not sustainable. Essential categories […].

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.