Retail TouchPoints

JANUARY 24, 2025

Theres a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in life but death and taxes. Retailers might want to grimly add and product returns to that list of lifes inevitabilities. The numbers back up this somewhat cynical assertion: the National Retail Federation (NRF) reported that U.S. consumers returned $890 billion in merchandise in 2024, equaling 16.9% of all purchases.

Returns 278

Returns Apparel Consumer Checkout 278

Retail Focus

JANUARY 24, 2025

Ecommerce and the online casino industry have seen meteoric growth in recent years. Even though ecommerce has exploded in the last few years, there is still a lot that can be learned by looking at the success of other sectors. The online casino industry is an interesting one to analyse, and there is a lot that an ecommerce business can learn from the success of this industry.

Payment Services 130

Payment Services Promotions Returns Marketing 130

Retail TouchPoints

JANUARY 24, 2025

The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product transparency. This article explores the essential MoCRA requirements, from new facility registration and labeling rules to adverse event reporting and Good Manufacturing Practices (GMP).

Consumer 297

Consumer Accounting Management Returns 297

Retail Gazette

JANUARY 24, 2025

The owners of Lakeland are exploring a possible sale of the kitchenwares chain after more than 60 years, ahead of tax rises in April. The retailer, which is controlled by the three sons of founder Alan Rayner, is thought to be working with advisors at Teneo to scout prospective buyers, Sky News reported. PwC is also understood to have been hired to advise Lakelands principal lender HSBC.

Finance 126

Finance Accounting ATS 126

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail TouchPoints

JANUARY 24, 2025

Ebay , DoorDash , Instacart and Uber are among the companies that have signed on to participate in the research preview of OpenAI s new AI agent interface, called Operator. OpenAI describes Operator as an agent that can go to the web to perform tasks for you. Similar to other agentic AI tools from companies like Google , Salesforce and Perplexity , Operator acts as a virtual assistant, autonomously performing tasks across the internet, including online shopping, ordering groceries, filling out f

Payment Services 296

Payment Services Customer Experience Shopping ATS 296

Retail Wire

JANUARY 24, 2025

Costco shareholders have denied an anti-DEI proposal put forth by a think tank.

261

261

365 Retail

JANUARY 24, 2025

Sleep.8 , the innovative sleep lifestyle brand, has opened its newest store at 3A Baker Street, W1U 8ED. This latest addition strengthens the companys presence in London, joining four other locations in delivering advanced sleep solutions designed to enhance health and well-being. Baker Street, famous for its association with fictional detective Sherlock Holmes, has long been a destination of cultural and historical significance.

Accessories 111

Accessories Location Planning Consumer 111

Retail TouchPoints

JANUARY 24, 2025

Newly formed luxury apparel-focused innovation venture P180 has acquired Sun Capital Partners majority stake in Vince Holding Corp. (VNCE) , giving it a 65% stake in the retailer. P180 was co-founded by former Vince CEO Brendan Hoffman, who will become CEO of the brand again on Feb. 3, 2025. Hoffman previously served as CEO of Vince from 2015 to 2020 before leaving to lead Wolverine Worldwide, first as President and then CEO through August 2023.

Returns 281

Returns Wholesale Finance Apparel 281

LS Retail

JANUARY 24, 2025

iStock/thitivong Since 2018, many global manufacturers have been diversifying their supply chains beyond China. But this diversification has proven to be challenging due to dependencies on certain countries for manufacturing capabilities and critical resources, resulting in a rise in friendshoring and a move towards industrial policy, potentially escalating geopolitical tensions.

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103

Retail TouchPoints

JANUARY 24, 2025

40,000 members of the retail industry gathered in New York City to explore what’s new and what’s next. From the official arrival of agentic AI to RFID, supply chain efficiency and evolved payment experiences, new trends are emerging and converging to level up customer experiences. Watch this video to get boots-on-the-ground coverage and insights with some of the industry’s top players.

Customer Experience 299

Customer Experience Marketing Management ATS 299

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A1 Retail

JANUARY 24, 2025

Sleep.8, the pioneering sleep lifestyle brand, is delighted to announce the opening of its newest London store at 3A Baker Street, W1U 8ED. This latest addition strengthens Sleep.8s presence in the UK, joining four other London locations in offering cutting-edge sleep solutions designed to enhance health and wellbeing. Steeped in history, Baker Street, famously home to fictional detective Sherlock Holmes, now includes Sleep.8s cutting-edge sleep technology and personalised shopping experience.

Location 103

Location Shopping Consumer ATS 103

Retail Wire

JANUARY 24, 2025

Yes, professional chefs eat at McDonald's. Here's the No. 1 thing they order.

ATS 246

ATS 246

A1 Retail

JANUARY 24, 2025

Dreame, a smart home technology company, is excited to announce the grand opening of its first flagship store in Birmingham, UK. The two-story store, located at 25 New St, Birmingham B2 4RQ, in the heart of the city, will feature Dreames full range of premium products, including robotic vacuums, wet and dry vacuums, lawn mowers, and personal care devices.

Consumer 103

Consumer Location Marketing Management 103

Retail Wire

JANUARY 24, 2025

7-Eleven is giving its customers the chance to score a hot, fresh pizza and watch the big game to help them eat their feelings.

208

208

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

A1 Retail

JANUARY 24, 2025

Iceland Foods has opened its first-ever international The Food Warehouse store in Guernsey The opening marks a significant milestone in the brand’s growth and the success of its partnership with Alliance Iceland Foods plans to open two additional core stores in the Channel Islands in March 2024, continuing its growth in the region Iceland Foods is breaking new ground this January with the opening of its first-ever The Food Warehouse store outside the UK.

Location 95

Location Shopping Planning Management 95

Retail Wire

JANUARY 24, 2025

Cinnamon Toast Crunch has a whole new flavor in time for Game Day.

189

189

365 Retail

JANUARY 24, 2025

One of the UKs leading payroll software providers, PayCaptain , has recently launched a new feature in its app to help employed people become more financially resilient. The new feature, SmartPay , has been born out of PayCaptains thorough market research into employee savings behaviour, which has uncovered that a notable proportion of UK workers are having issues with their financial security.

Accounting 65

Accounting Management ATS Marketing 65

Retail Wire

JANUARY 24, 2025

Starbucks shops around the country are feeling the crunch of inflation.

Shopping 189

Shopping 189

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Retail Gazette

JANUARY 24, 2025

The Works has reported narrowing losses and a modest increase in revenue for the first half of its financial year, despite challenges in online sales and a “persistently challenging” environment. For the 26 weeks ending November 3, the arts and crafts retailer posted a 1.3% rise in revenue to 124.2m. While store sales showed growth, up 0.9% on a like-for-like basis, online sales fell 14.7%, impacted by reduced promotional activity and issues with its third-party fulfilment centre.

Fulfillment 69

Fulfillment Promotions Consumer Marketing 69

Retail Wire

JANUARY 24, 2025

For years, consumers complained about the Fitbit Ionic smartwatch overheating and causing burn injuries.

Consumer 182

Consumer 182

365 Retail

JANUARY 24, 2025

Victorias Secret is set to open its first standalone store in Derby at Derbion , as the shopping destination continues to enhance its retail offering. The new store will occupy a 5,712 sq ft unit on a 10-year lease, representing a key part of the brands UK expansion strategy. Relocating from its current concession space within Next, the new Victorias Secret store will allow the brand to establish its own dedicated retail environment at Derbion.

ATS 65

ATS Location Shopping Management 65

Retail Wire

JANUARY 24, 2025

Thomas Rhett and Hardee's are a winning combination throughout 2025.

147

147

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Times

JANUARY 24, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi donated over 1.1 million meals to those in need over the recent festive period. The UKs fourth largest supermarket teamed up with local good causes across the UK to donate a range of fresh and chilled foods from its stores after closing early on Christmas Eve and New Years Eve.

Supermarket 59

Supermarket 59

Retail Wire

JANUARY 24, 2025

The NHTSA has announced a recall of 272,817 Ford Bronco Sport and Maverick models.

147

147

Retail Times

JANUARY 24, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Rituals Cosmetics, Certified B Corporation, successfully ends 2024 with a turnover of EUR 2,1B and 21% growth across all channels and 42 countries. Record year driven by Europe with expansion in Asia While the majority of its growth came from the European market, Rituals also accelerated in Asia.

Marketing 59

Marketing 59

Retail Wire

JANUARY 24, 2025

Operator from OpenAI can take over a user's computer and perform tasks mostly on its own.

147

147

Advertiser: ZoomInfo

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Marketing

Retail Gazette

JANUARY 24, 2025

Victorias Secret has selected Derbion shopping centre for one of its “premier” East Midlands stores. The lingerie retailer , which reopened its Westfield Stratford store last autumn, will take up 5,712sq ft of space at the Derby shopping destination on a 10-year lease, as the brand expands out of its current space in Next into its own individual unit.

Location 59

Location Shopping ATS Fashion 59

Retail Wire

JANUARY 24, 2025

Pizza Hut locations in the UK employ over 3,000 people.

Location 147

Location 147

Retail Times

JANUARY 24, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! According to new research from Aldi, over half (52%) of Brits admit they are ashamed about how much fruit and veg they bin, tossing out nearly 500 pieces and wasting up to 520 a year. On average, 53% of Brits throw out food which hasnt even been touched, with 56% admitting that they completely forget […] If you want more information Retail Times ge

59

59

Retail Dive

JANUARY 24, 2025

The 8,647-square-foot store, located in London, will feature brands such as Topps, Merlin, Match Attax and Bowman.

Location 127

Location 127

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