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Top luxury brands burnish their images by opening stimulating and inventive in-person settings for high-end shopping corridors like New York’s Madison Avenue, Beverly Hills’ Rodeo Drive and Miami’s Design District. While it is essential to be located in these popular districts frequented by guests of all kinds, major labels often make a bigger statement when they establish venues in the tonier outlying communities that ring those major cities, often in freestanding, purpose-built retail structur
It is no secret that the retail industry needs to become more sustainable. While we have already seen significant movement in this area with the introduction of schemes such as paper-based bags and in-store clothing recycling, the onus is on retailers to do more to reduce their impact on the environment. Some often cite cost as the primary barrier when it comes to sustainability, with certain schemes requiring significant spend.
The Australian luxury department store, Harrolds, has been brought back to life by two former managers, Arasch Enayat and Gino Pagano, who completely self-funded the business’s renaissance. Founded in 1985, Harrolds started as a luxury menswear retailer and was responsible for introducing the likes of Bottega Veneta, Saint Laurent and Balenciaga to Australian shoppers.
Currys today announces the rollout of a new crime reporting tool to all its UK&I stores to enhance store safety, following a successful trial. Currys conducted a 12-week trial, across two different regions. It identified 10 repeat offenders and resulted in three arrests. Furthermore, the tool prevented stock loss, saving over £20k worth of product.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Tesco has unveiled plans to build a new multimillion-pound distribution hub at the DP World London Gateway shopping terminal, forecast to launch in 2029. Tesco noted that its investment represented its commitment to making sure its distribution network remained “fit for the future” so that it could keep meeting the demands of its increasing store network.
Currys has confirmed the nationwide implementation of Auror crime reporting platform across all its United Kingdom and Ireland stores, following a successful twelve week trial in two regions. The announcement highlights the retailer’s commitment to bolstering store safety and preventing criminal activity. During the trial period, twenty stores deployed the platform and recorded notable outcomes.
Aldi has long stood apart in Australia’s fiercely competitive supermarket sector by boasting low prices and no frills, minimal marketing. But the German-founded supermarket chain is entering a new era that embraces convenience, without compromising its core identity. In a move few would have predicted a decade ago, Aldi Australia has launched its debut grocery delivery trial, partnering with DoorDash to offer on-demand shopping for Canberra customers.
Aldi has long stood apart in Australia’s fiercely competitive supermarket sector by boasting low prices and no frills, minimal marketing. But the German-founded supermarket chain is entering a new era that embraces convenience, without compromising its core identity. In a move few would have predicted a decade ago, Aldi Australia has launched its debut grocery delivery trial, partnering with DoorDash to offer on-demand shopping for Canberra customers.
Key Takeaways Importance of CRM Strategy: A well-defined CRM strategy is essential for small businesses to effectively manage customer relationships, improve sales outcomes, and foster customer loyalty. Key Components: Important aspects of an effective CRM strategy include customer segmentation, robust data management, and aligning sales processes with the right CRM tools.
At first glance, the numbers look super solid. The latest MST Marquee retail summary shows that online retail is still growing and up 8.1 per cent, year on year, overall, with online food surging by 14.4 per cent and non-food rising by 5.3 per cent. Over A$4.3 billion moved through Australian digital checkouts in May 2025 alone. An amazing story at first glance, and these are the kind of stats that normally signal great health and ongoing momentum, digital stability and operational confidence.
Social ecommerce is reshaping online retail, blending the reach of social media with the convenience of in-app purchasing. The premise is simple: instead of directing shoppers to external websites, retailers can now bring the entire buying journey to the platforms and apps people use daily to engage with content. However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but cons
Travel retail group DFS will withdraw from the Oceania market, confirming the closure of all operations in Australia and New Zealand by the end of September. The company cited “challenging economic conditions” and a broader effort to streamline global operations as reasons for the decision. In Sydney, the T Galleria store on George Street will stay open until September 10.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Save A Lot and Leevers Supermarkets have introduced a new store format, Save A Lot y Mas , designed to serve Hispanic consumers with an expanded selection of fresh Hispanic produce, specialty meats and bakery items designed for both cultural relevance and everyday value. The store, located in Overland, Mo. in the St. Louis metro area, will operate as a test-and-learn facility.
Lidl is set to launch a self-scanning feature in its loyalty Lidl Plus app as part of an ongoing investment into offering customers a faster, more flexible way to shop. The new feature will be tested in a friends and family trial across four of the discounter ‘s stores in September ahead of a phased rollout next year. The tool will allow customers to scan products as they shop, track their spending and savings in real time, and complete their purchases quickly at a self-checkout terminal &
Last month, fashion rental technology provider Caastle came crashing down, dealing another blow to an industry that is already facing scrutiny about its underlying economic model. Caastle filed for Chapter 7 bankruptcy on June 20, not long after the departure of its founder and CEO, Christine Hunsicker, on April 1. Hunsicker resigned following an internal review that uncovered financial misconduct, with Caastle’s board accusing her of misrepresenting the company’s performance to investors.
The Cotswold Company more than doubled its profits in its latest full year results and pulled in record sales growth. The furniture company, which outshined the market with a 22% sales boost over Christmas, saw EBITDA more than double to £9.2m for the 52 weeks to 28 February, driven by sales growth, cost-efficient marketing and customer acquisition.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
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(PRESS RELEASE) WASHINGTON — Halfway through the year, it is still difficult to predict the impact new tariffs and other government policies will have on the U.S. economy, National Retail Federation Chief Economist Jack Kleinhenz said today. “This year began with high expectations for the strength of the U.S. economy,” Kleinhenz said, noting strong 2.8% year-over-year growth in gross domestic product in 2024 that was led by consumer spending and helped by business and government spending.
To improve your small business’s social media presence, you need effective content strategies. Start by engaging your audience with questions to encourage interaction. Consider sharing behind-the-scenes content to build trust and humanize your brand. Highlight customer testimonials to boost credibility. Moreover, creating educational content can position you as an authority in your industry.
Asda is overhauling its store management structure, which will see key leadership roles merged in an effort to simplify the business. The restructure will see the supermarket’s section manager and trading manager roles combined into a new simplified manager position, The Grocer reported. The new managers will report into Asda’s operations managers, with the supermarket also appointing new operations managers in some of its larger stores.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Peer-to-peer dress sharing platform Derignerex has been acquired by the Sarai family after it entered into administration in March. The brand allows women to share and rent over 50,000 designer dresses, generating revenue for lenders, and helps reduce the environmental toll of fast fashion. Earlier this year, the brand struggled with financial difficulties following a legal dispute with its technology provider which resulted in delayed payments to lenders.
Customer loyalty isn’t what it used to be – and that’s a good thing! Although there’s still plenty of opportunity to get a free coffee when you collect ten stamps or stuff your purse with supermarket vouchers, there are new ways brands are doing it too. From your classic supermarkets to modern bingo sites, smart brands are turning ‘bonus culture’ into a well-thought-out strategy for engagement.
The Body Shop chief executive Charles Denton has stepped down after almost a year at the vegan beauty chain. Denton was drafted in last September by the retailer’s new owner Auréa to lead a turnaround of the business, after it rescued the chain from administration. He will be succeeded by executive chairman Mike Jatania, one of the investors behind Auréa, WWD reported.
Sports fashion retailer JD Sports has opened a global flagship store in Melbourne’s Bourke Street Mall. Spanning 1631sqm across two levels, the outlet is the largest JD Sports across Australia and New Zealand. It is inspired by architectural and design elements from the brand’s Manchester, Las Vegas, London, Berlin, and Paris flagship stores. It offers brands including Nike, Adidas, New Balance, On and Asics in-shop and the latest ‘Home of Air’ Nike shop-in-shop for footwear.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Key Takeaways Understanding SSL: SSL (Secure Sockets Layer) is essential for encrypting data exchanged between a web server and a browser, enhancing online security and privacy for users. Data Protection: Implementing SSL protects sensitive information, including credit card details and personal data, from cyber threats and unauthorized access. User Trust: The padlock icon displayed in the browser’s address bar indicates a secure connection, fostering customer trust and confidence in your
Foot Locker took a big hit when Nike started pulling away from wholesale partners. But if the brand makes a comeback — and gets product innovation firing again — Foot Locker’s fortunes could change.
Redlands, Calif. and Walnut, Calif. — Majestic Realty Retail, a division of Majestic Realty Co., has signed leases with four new tenants across its Southern California retail portfolio. Burlington Stores has… The post Majestic Signs Leases with Four New Tenants Across Southern California Retail Portfolio appeared first on Shopping Center Business.
Hamleys enjoyed a “strong year” after its profit skyrocketed thanks to its ongoing international expansion. The toy store posted a pre-tax profit of £3.4m in the year to 31 December, up from £673,000 the year before. Sales edged up 3% to £53m, which it said was driven primarily by franchise royalties. Hamleys’ UK revenue rose 5% to £45.9m and European sales more than quadrupled from £166,000 to £832,000.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Grasping break-even analysis is essential for any business owner. It helps you identify the point where your total revenue matches your total costs, meaning you neither gain nor lose money. To begin, you’ll need to calculate fixed costs , variable costs per unit, and selling price per unit. This information will lead you to your break-even point, allowing for better pricing and cost management.
Secret Sales has snapped up two Dutch brands as the off-price fashion and beauty platform looks to expand its presence in Europe. The deal with online department store V&D (Vroom & Dreesmann) and To Be Dressed mark one of the company’s largest acquisitions to date. Secret Sales said it was “proud” to be part of V&D’s story, after the retailer collapsed in 2016 before relaunching online, and would “honour its legacy while reestabilishing it as the most exciting, relevant and trusted f
The Federal Trade Commission has sent warning letters to four companies reminding them to comply with the FTC’s “Made in the USA” requirements, as well as to Amazon and Walmart regarding third-party sellers who appear to be making deceptive “Made in the USA” claims on their online marketplaces. Warning letters were sent to flagpole retailer Americana Liberty , footwear maker Oak Street Manufacturing , football equipment company Pro Sports Group and personal care products manufacturer USA Big Mou
Asda executive chair Allan Leighton has emailed the supermarket’s head office workers instructing them to prioritise Mondays and Fridays working in the office. Although the supermarket requires employees to work from its office at least three days per week, it senior management are worried that most of its workers are prioritising their office days between Tuesdays and Thursdays, according to Retail Week.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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