Fri.Apr 02, 2021

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Post-COVID Consumer Priorities: Personal Budgets, Brands’ Social Responsibility

Retail TouchPoints

As the world emerges from the COVID-19 crisis, consumers plan to fundamentally change how they spend money and live their lives. According to the sixth EY Future Consumer Index , people are more worried about their health, families and futures than they were in October 2020, when the last Index was published. Many expect life to get harder, not easier.

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CBRE Negotiates $25 Million Sale of Safeway-Anchored Retail Center Near University of Washington in Seattle

Shopping Center

Seattle — CBRE has arranged the sale of a 1.82-acre retail property located at 3020 NE 45th St. in Seattle’s University District. Albertsons Cos., parent company of Safeway, acquired the center for $25 million. The property is ground leased to… The post CBRE Negotiates $25 Million Sale of Safeway-Anchored Retail Center Near University of Washington in Seattle appeared first on Shopping Center Business.

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Thrasio Completes $100 Million Funding Round, Hires JCPenney Exec as CFO

Retail TouchPoints

Leading Amazon rollup firm Thrasio has completed a $100 million Series C funding round, bringing the total raised since December 2020 to $1.35 billion. Additionally, Thrasio has hired former JCPenney CFO Bill Wafford to serve in the same role at the company. Thrasio is probably the best-known Amazon rollup firm , so-called because they “roll up” successful third-party Amazon sellers.

Finance 252
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Newmark Brokers $11.9 Million Sale of Retail, Medical Office Building in Boston

Shopping Center

Boston — Newmark has brokered the $11.9 million sale of a 27,930-square-foot retail and medical office building located at 226 Harvard Ave. in the Allston neighborhood of Boston. The property was 94 percent leased at the time of sale to… The post Newmark Brokers $11.9 Million Sale of Retail, Medical Office Building in Boston appeared first on Shopping Center Business.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Kroger Looks to Build on 2020 Growth by Accelerating Digital, ‘Leading with Fresh’

Retail TouchPoints

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31, 2021. Leadership pointed to two core areas for driving that growth: the fresh food segment and digital, which was described as “a growth engine” for the supermarket retailer, one of the nation’s biggest. . Chairman and CEO Rodney McMullen started the meeting by acknowledging two tragic events that had shaken the company in recent weeks — a shooting at a Roundy’s distributio

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Grossman/Robson Associates Sells 111,532-Square-Foot Park at Chandler Shopping Center in Arizona

Shopping Center

Chandler, Ariz. — Arizona-based Grossman/Robson Associates, a 40-year partnership between Grossman Company Properties and East State Street LP, has completed the disposition of The Park at Chandler, a grocery-anchored shopping center in Chandler. An undisclosed buyer acquired the center for… The post Grossman/Robson Associates Sells 111,532-Square-Foot Park at Chandler Shopping Center in Arizona appeared first on Shopping Center Business.

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JaRyCo Breaks Ground on 135-Acre Farm at Allen Mixed-Use Project in Metro Dallas

Shopping Center

Allen, Texas — JaRyCo has broken ground on The Farm at Allen, a 135-acre mixed-use project located at the southeast corner of the Sam Rayburn Tollway and Alma Drive in the northeastern Dallas suburb of Allen. The site was originally… The post JaRyCo Breaks Ground on 135-Acre Farm at Allen Mixed-Use Project in Metro Dallas appeared first on Shopping Center Business.

ATS 52
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Forbes: Harry’s Raises $155 Million, Plans to Invest in New Products and Acquisitions

Retail TouchPoints

Harry’s has raised $155 million in a Series E funding round led by Bain Capital and Macquarie Capital, valuing the company at $1.7 billion , according to Forbes. This puts the retailer’s value 25% higher than the price of the blocked $1.37 billion acquisition deal that Edgewell attempted in 2020, with the growth attributed to product diversification during the COVID-19 pandemic.

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KKR, Urban Renaissance Group Acquire 770,000-Square-Foot Mixed-Use Building in Downtown Seattle

Shopping Center

Seattle — Seattle-based commercial real estate firm Urban Renaissance Group LLC (URG) and global investment firm KKR have acquired 300 Pine St. in downtown Seattle for approximately $580 million. Taking up a full city block between Third and Fourth avenues,… The post KKR, Urban Renaissance Group Acquire 770,000-Square-Foot Mixed-Use Building in Downtown Seattle appeared first on Shopping Center Business.

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Guest Post: The 4 Most Common Misconceptions About Customer Service

Hyken

This week we feature an article by Hannah McCabe , Director of Demand at Stella Connect by Medallia. She shares common misconceptions about customer service and offers ways to fight them in order to provide great customer experiences. Delivering excellent customer service means understanding the ins and outs of your customer personas, your competitive landscape, your business, and – of course – your own organization and industry.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Marcus & Millichap Brokers $5.3 Million Sale of CVS-Occupied Property in Suburban Chicago

Shopping Center

Woodridge, Ill. — Marcus & Millichap has brokered the $5.3 million sale of a 13,100-square-foot property occupied by CVS/pharmacy in Woodridge, a southwest suburb of Chicago. The net-leased building is located at 8645 Woodward Ave. Matt Emerick, Austin Weisenbeck and… The post Marcus & Millichap Brokers $5.3 Million Sale of CVS-Occupied Property in Suburban Chicago appeared first on Shopping Center Business.

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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.

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The Digital Sales Tax War

LS Retail

©iStock/dubassy The Biden administration has warned it could slap 25% tariffs on British exports to the US after the UK levied a digital services tax on major technology companies. Brought in last April, the digital services tax levies a 2% charge on the revenues of search engines, social media services and online marketplaces. Complicated. Read more here.

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