Fri.Sep 23, 2022

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Internal Warehouse vs. 3PL: How to Reach the Best Decision for Your Business

Retail TouchPoints

Keeping your warehouse operations in-house or outsourcing them to a third-party logistics (3PL) company? Each option has its benefits and disadvantages. In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers.

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What does Coles gain from dropping the Express chain?

Inside Retail

Earlier this week, supermarket player Coles announced it is selling its convenience arm Coles Express to long-time fuel partner Viva Energy for $300 million. Coles had been working with Viva Energy through its Express arm for some time, though its agreement was due to expire in 2029 – meaning Coles would have either had to negotiate a new agreement in seven years’ time, or sell the business.

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Amazon Trucks in California will be Powered by Electrofuels Beginning in 2023

Retail TouchPoints

According to the UN, the transportation sector accounts for approximately 25% of all carbon emissions globally, and Amazon transports a lot of goods. To combat the climate impact of all those deliveries, Amazon has teamed up with Infinium to begin powering its transportation fleet with ultra-low carbon electrofuels beginning in 2023. Infinium develops ultra-low carbon fuels that can be used to power cargo trucks, airplanes and marine freight without engine modifications.

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Townsville’s Fairfield Homemaker Centre reinvents as lifestyle destination

Inside Retail

Geon Property plans to rebrand Fairfield Homemaker Centre as Fairfield & Co, a new destination for shopping, entertainment and amusement. Fairfield & Co is a six-stage mixed-use lifestyle destination featuring tenants such as Hayman’s Electrical, Queensland X-Ray, and Greencross Vets. The fourth stage of its development, covering 4200sqm of tenancy space, was opened last week and includes a variety of tenants as well as Townsville’s first X-Golf venue, which has six golf simu

Returns 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Ralph Lauren to Open 250 Stores Over the Next Three Years

Retail TouchPoints

At its Sept. 19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally. As part of its strategy to become the leader of the luxury lifestyle category, the brand’s three-year outlook will rely on a digital-first strategy that is aligned with scaling across the top 30 global cities. While 63% of the company’s business is derived through direct-to-consumer channels and 26% is credited to digital commerce, Ralph Lauren has “reduced bran

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Costco not ready yet to up its membership rates

Retail Wire

Costco typically increases the rates it charges for its membership about once every five-and-a-half years. The chain, which posted gains in revenues and earnings for the last quarter isn’t ready to announce an increase. CFO Richard Galanti said, “We are confident in our ability to do so (raise rates). And at some point, we will. But it’s a question of when, not if.”.

ATS 130

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Retailers caught between rising costs and consumer price sensitivity

Retail Wire

Retailers are caught between a rock and hard place where they have to pay more to buy the goods they sell while serving customers who are looking for price breaks in an inflationary environment. Wendy Arlin, CFO of Bath & Body Works, said, “Ultimately, we want our promotions to generate margin dollars. That’s our goal.”.

Consumer 130
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Destination XL Group Hires Former BB&B Exec as Marketing Chief

Retail TouchPoints

Destination XL Group, Inc. has hired James Reath, former SVP of Marketing at Bed Bath & Beyond , as its new Chief Marketing Officer. Reath will replace Ujjwal Dhoot, who will leave the company Oct. 11, 2022. Reath will manage overall marketing strategy, brand, consumer, creative, media, CRM and digital commerce for the company, which operates the DXL Big + Tall and Casual Male XL brands.

Marketing 263
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‘Thursday Nigh Football’ drove Prime membership sign-ups for Amazon

Retail Wire

Amazon.com’s first exclusive National Football League game pitting the Kansas City Chiefs against the Los Angeles Chargers drew 15.3 million viewers. The game, according to Jay Marine, head of sports for Prime Sports, led to “the biggest three hours for US Prime sign-ups ever in the history of Amazon.

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Target Plans to Hire up to 100K Seasonal Workers, More Than Twice Walmart’s 40,000

Retail TouchPoints

Target will add as many as 100,000 seasonal associates to its workforce this holiday season, approximately the same number as in 2021. The retailer is hoping the higher starting wage range it announced in February 2022 , $15 to $24 per hour, will streamline its holiday hiring plans despite ongoing labor shortages. Target’s target is 2.5X the 40,000 employees that Walmart plans to add to its payroll for the holiday sales season.

Planning 261
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Texas restaurant operator gave wait staff tips to managers

Retail Wire

A U.S. Department of Labor investigation found that Back’s Barbecue took $230,353 in tips from its wait staff and turned it over to managers at its restaurants. Kent Black, grandson of original Black’s Barbecue pit master Edgar Black Sr. said an error occurred when the company outsourced its payroll to a third party.

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Amazon’s Counterintuitive Next Big Move — Helping Brands Sell Off Amazon

Retail TouchPoints

With 2 million third-party sellers accounting for more than half of its retail revenue, Amazon ’s relationship with the businesses that sell on its platform has become essential to its success. As those sellers have become more successful though, they have also become more powerful …and more demanding. Many are no longer content to exist solely in a homogenized environment, cut off from the customers they sell to and the data those sales generate, even if that environment does offer massive reac

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Retail appointments of the week

Inside Retail

Booktopia boardroom spill clears the way for new CEO, says founder. By Robert Stockdill. A boardroom spill at online book retailer Booktopia has seen chairman Chris Beare and three fellow independent directors resign. Su-Ming Wong resigned on Tuesday with immediate effect, while Fiona Pak-Poy and Judy Slatyer will stay on until the group’s annual meeting on November 28.

Apparel 130
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E-commerce apps lose pandemic luster: report

Retail Dive

New research shows downloads and marketing spending is declining amid shifts in consumer behaviors, data privacy changes and recession fears.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Rising star of the week: Szemei Ng, Amazon Australia

Inside Retail

Earlier this year, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome.

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Nordstrom lays off over 200 workers at supply chain facility

Retail Dive

The retailer has been working to make its supply chain faster and more productive as it looks to offset costs and meet pick-up demand.

ATS 122
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Betty the e-waste shark washed a-store at Thistles shopping centre

A1 Retail

Thistles shopping centre has unveiled a new art installation, Betty the e-waste shark, which has been making a splash with shoppers. Betty is a life-sized basking shark made entirely from second hand electrical devices including over 200 keyboards and water cooler panels that have been saved from landfill. Shoppers brave enough to stand at Betty’s mouth will see two projector lenses and TV screens showing a powerful film highlighting the enormous scale of e-waste that is shipped across seas ever

Shopping 105
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Online only, Lord & Taylor unveils fall merchandising, new logo

Retail Dive

The 200-year-old department store is aiming for an “elevated experience” as it attempts a reboot — but “don’t call it a comeback.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Top Accolade for Fabulosa’s James Sharpe

A1 Retail

James Sharpe, Co-founder and MD of FMCG brand Fabulosa has been awarded a UK finalist position in EY Entrepreneur Of The Year ™ 2022 Awards. The well-known business leader secured a place initially amongst 103 regional finalists from approximately 90 businesses across the UK before entering a vigorous judging round and has now been rewarded with a much-coveted place in the national final, comprising only 21 contemporaries. .

Marketing 105
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Kohl’s board unanimously backs CEO

Retail Dive

The retailer is standing behind Chief Executive Officer Michelle Gass amid pressure from an activist investor to replace her and the board’s chair.

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Digital Vs Physical Shelf: What Each Means for Omni-channel Retail

Intelligence Node

How Your Business Can Rise To Meet Growing Consumer Expectations The moment a consumer completes any retail transaction, more often than not, is preceded by a much longer process of. The post Digital Vs Physical Shelf: What Each Means for Omni-channel Retail appeared first on Blog.

Consumer 104
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New Integration Platform? 3 To-Dos for Successful Adoption 

Mulesoft

So you’re changing your integration platform. Great! Change is often good, but can be hard to do. Breaking up with old systems – and habits – is often easier said than done, especially in highly complex environments. New integration platform: The obvious challenges Odds are that when you buy (or consider buying) a new shiny […]. The post New Integration Platform?

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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USDA expands online shopping for SNAP recipients

Retail Wire

The U.S. Department of Agriculture this week added 150 grocery chains to its list of retailers that accept that will accept Supplemental Nutrition Assistance Program (SNAP) benefits online. “Online grocery shopping is a convenient, safe, secure, way to shop for food while saving SNAP participants time and money,” said Stacy Dean, deputy undersecretary for food, nutrition, and consumer services.

Shopping 100
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PepsiCo ANZ CEO Kyle Faulconer shares his three key leadership lessons

Inside Retail

Earlier this month we spoke to PepsiCo ANZ’s chief executive Kyle Faulconer about the business’ plans to evolve its snacking business. Here, we asked Faulconer about his journey through the retail industry, and the lessons he’s learned across his time in the industry. Inside Retail: Can you tell me about your journey through the retail industry?

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EPA fines companies for marketing pesticide as disinfectant spray to kill COVID-19

Retail Wire

The U.S. Environmental Protection Agency will receive $325,000 from two companies, Zoono USA and Zoono Holdings, that sold a pesticide on Amazon.com and other sites while marketing it as a disinfectant spray. Zoonotic Holdings blamed the false marketing on its distributor, claiming that it was “unaware at that time of any misleading claims being made by the distributor or sub distributors.”.

Marketing 100
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Connect, Automate, and Accelerate: A Recap of the MuleSoft Keynote at Dreamforce 2022

Mulesoft

This year at Dreamforce, MuleSoft announced a host of new features and products designed to help businesses connect real-time data from any system, automate processes using clicks or code, and accelerate innovation with turnkey solutions. MuleSoft empowers all teams to integrate and unlock data from any system for a true Customer 360. We saw this […].

ATS 98
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Bed Bath & Beyond seeks big name merchandise to deliver a solid Christmas

Retail Wire

Bed Bath & Beyond is looking to sign deals with popular direct-to-consumer brands to generate customer traffic during the holiday season. The retailer is currently looking to fill merchandise holes with its own brand products.

Consumer 100
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The Weekly Closeout: Home Depot employees move to unionize and Nike launches recycling program on Alipay

Retail Dive

Philadelphia workers for the home improvement retailer filed with the National Labor Relations Board, while the athletics brand partnered with Ant Group’s Green Energy Initiative.

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Hedge fund wants Kohl’s CEO and board chair to be replaced

Retail Wire

Ancora Holdings, which has a 2.5 percent stake in Kohl’s, wants Peter Boneparth, chairman of the company’s board, and CEO Michelle Gass replaced. “The combination of the Boneparth-led Board’s ineffective leadership and management’s poor execution, as evidenced by the company’s numbers, compel us to call for a new chairman and chief executive officer at this critical fork in the road,” the hedge fund wrote in a letter stating its position.

ATS 100
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How to Overcome Warehouse Automation Challenges

Independent Retailer

by Learie Hercules. Logistics are becoming increasingly driven by technology. Among the most significant trends are automation powered by artificial intelligence and the Internet of Things (IoT). These advances have allowed warehouse managers to achieve new levels of efficiency, productivity, and profitability at a time when many businesses are still struggling with staffing shortages and supply chain issues.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.