Mon.Aug 08, 2022

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UNIQLO Sibling Brand GU to Test North American Market With NYC Pop-Up

Retail TouchPoints

UNIQLO parent Fast Retailing will open its first GU retail store in the U.S. this fall with a pop-up shop in New York City’s SoHo neighborhood. The 2,900-square-foot ground floor space will be GU’s first store outside Asia and will offer a selection of on-trend clothing and accessories for men and women. Sharing its FY2023 plans in an April 2022 statement, Fast Retailing, which also owns fashion brand Theory , noted that it was inspired by the strength of the North American market.

Marketing 317
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Dusk launches Streets ice cream-inspired fragrance range

Inside Retail

Streets ice cream and home fragrance brand Dusk have teamed up to re-imagine “childhood favourites” into fragrances. The ice cream-inspired fragrance range includes candles, fragrant oils, tealights, and melts in the scents of Bubble O’ Bill, Golden Gaytime, Rainbow Paddle Pop, and Splice. “Scents are known to have a strong link to people’s memories, and what better way to bring back the memories of sunshine and summer than with our Streets x Dusk range, said Annie Lucchitti, marketing manager f

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Shopify Makes Strategic Investment in Klaviyo as Solution Providers Enter Product Partnership

Retail TouchPoints

Shopify and Klaviyo have entered a product partnership, with Klaviyo serving as the recommended email solution partner for Shopify Plus. Additionally, Shopify is making a strategic investment in Klaviyo to build upon the long-term collaboration between the platforms. Klaviyo also will receive early access to new Shopify development features, with the goal of helping Klaviyo and Shopify accelerate new technologies designed to help retailers navigate recent shifts in online marketing.

Marketing 312
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Ampol unveils its first electric charging outlet, in Sydney

Inside Retail

Ampol has opened its first pilot AmpCharge electric vehicle (EV) charging site, outside a Woolworths MetroGo store in Alexandria, Sydney. Matt Halliday, Ampol’s MD and CEO, said the business’ shift to offer new energy solutions supports the uptake of battery electric vehicles across Australia. “As the energy needs of our customers evolve and more of us are choosing electric vehicles, Ampol is also transitioning to provide a range of fast and reliable electric vehicle charging solutions.”.

Planning 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Reports: Alibaba Lays Off 10,000 as New Lockdowns Dampen Chinese Recovery

Retail TouchPoints

Ecommerce juggernaut Alibaba isn’t immune to the economic forces weighing down other retailers, particularly as new lockdowns in mainland China dampen hopes for an imminent recovery. The Chinese tech firm has reportedly shed close to 10,000 employees in anticipation of an economic downturn, according to the South China Morning Post. Exactly 9,241 employees reportedly left the company during its latest financial quarter, from April to June, leaving the company’s rolls at 245,700.

Consumer 312
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Shopper Marketing Weekly Snacks #18

Tokinomo

Campaign scoop. Keeping it cool. Some things should never change, while others might need some refreshing from time to time. Sprite’s latest commercial shows us that good things should remain unchanged, like the original taste of Sprite. While the taste remains the same, the appearance has changed because of their new bottle.

Marketing 246

More Trending

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4 Benefits of Automated MAP Price Monitoring for Brands

Wiser

Retailers modify prices, costs, discounts, and more every single day. All these little pricing changes are integral if they want their eCommerce businesses to stay relevant. From a brand manufacturer perspective, however, these daily price changes can be a cause for concern. This is because price is directly correlated with brand value. Whether we as consumers acknowledge it or not, price definitely impacts our opinion of a product.

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Walmart Acquires Supply Management Platform to Enhance Planning Capabilities

Retail TouchPoints

Walmart is acquiring Volt Systems , a solution provider that offers suppliers enhanced on-demand visibility into merchandising resources. The application is designed to deliver current store-level data, actionable analytics and shelf intelligence to help suppliers plan, forecast and optimize product assortment. Terms of the deal were not disclosed. The acquisition, which includes Volt Systems’ employees and customer agreements, will help Walmart build its investment in tools that help the retail

Planning 299
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Cheetah Digital named ‘Challenger’ in Gartner Magic Quadrant

Inside Retail

Gartner recently published two new reports to help buyers identify solutions for their campaign creation, orchestration, execution, and measurement; The Magic Quadrant and Critical Capabilities for Multichannel Marketing Hubs (MMH), July 2022. Gartner has named Cheetah Digital a “Challenger” in the Magic Quadrant for Multichannel Marketing Hubs. As pressure increases on marketing teams to deliver offers and messages that drive the customer relationship, we are incredibly proud to be recognised f

Marketing 130
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Three Types of Promotions Merchants Can Use To Attract Subscribers 

Retail TouchPoints

There’s no question that strategic promotions and discounts motivate consumers to buy a product. But they can also open the door to a long-term relationship through subscriptions. According to our recent survey , more than a quarter (26%) of respondents said that discounts motivated their decision to enroll in a subscription experience. But which promotions should you use to attract subscribers?

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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DTC sales fuel supply chain tech growth

Retail Wire

Direct-to-consumer sales in a growing number of categories have increased demand for supply chain technologies. Nike is an example of a company moving in this direction with 24 percent of its total sales coming through its digital channels. “A more digitally connected Nike is a more valuable Nike,” said Matthew Friend, Nike CFO.

Consumer 130
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Torrid Continues Building Out Executive Team With New COO/CFO and CTO Hires

Retail TouchPoints

Plus size retailer Torrid has named Tim Martin to the role of COO and CFO, effective September 12, 2022. The retailer also has named Hyon Park to the role of CTO. The new executives will help Torrid scale its business while building up its technology and digital capabilities. Martin brings 25 years of retail experience, most recently as EVP and CFO of Guitar Center , where he was responsible for accounting and finance, real estate, sourcing, distribution and logistics.

Finance 270
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Bed Bath & Beyond cuts private label in strategic shift

Retail Wire

Bed Bath & Beyond is discontinuing Wild Sage, a private label brand of bedding, home decor and furniture. Wild Sage was part of former CEO Mark Tritton’s plan to differentiate Bed Bath & Beyond from its competitors through its owned brands. “Customer response has been positive, and we are very pleased with the strength of several owned brands, such as Simply Essential, which delivers opening price points,” the company said.

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Six reasons people recommend brands

Inside Retail

A recommendation is a prized form of earned media. It’s free and it comes with credibility, because we trust our friends and family. However, making a recommendation requires us to lay ourselves on the line so it is risky. What if the brand doesn’t live up to the expectation? Despite that, people continue to make recommendations. To work out what prompts them, earlier this year, we conducted qualitative research across Australia and New Zealand.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Walmart acquires omnichannel tech specialist Volt Systems

Retail Dive

The deal comes with new talent and technology aimed at vendor management, seamless shopping and anticipating demand.

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“Way cooler than anything I’ve seen”: Thrills puts Hard Yakka into collab

Inside Retail

Australian workwear icon Hard Yakka has teamed up with Byron Bay label Thrills to blend workwear and streetwear in a new capsule collection. It took more than a year for the brands to create the range of 33 pieces and 10 accessories and the second season is already slated to launch later this year, offering workwear more suitable for summer. According to Hard Yakka’s brand and content manager Kathryn Dawson-Lee, the partnership is aimed at reaching customers who no longer just wear workwear on t

Wholesale 130
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US online retail sales to reach $1.6 trillion by 2027: report

Retail Dive

Total retail sales are expected to reach $5.

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Aesop to open its first store in Mainland China

Inside Retail

Australian premium luxury skincare brand Aesop is expanding its presence into Mainland China with its first store to open in Shanghai, it has announced on social media. The store will open on the corner of Dongping Road, which has a lot of historical heritage and integrates the diverse styles of Shanghai style, the company said. However, Aesop has not yet disclosed the exact opening date.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Why running brands are finally making shoes for women

Retail Dive

As the sport rises in popularity, brands are breaking from tradition and investing in running shoes that are actually manufactured for a woman’s foot.

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How to Start a Career in AI

Nvidia

How do I start a career as a deep learning engineer? What are some of the key tools and frameworks used in AI? How do I learn more about ethics in AI? Everyone has questions, but the most common questions in AI always return to this: how do I get involved? Cutting through the hype to share fundamental principles for building a career in AI, a group of AI professionals gathered at NVIDIA’s GTC conference in the spring offered what may be the best place to start.

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Cisco Wireless 3D Analyzer: High Level View on Latest Innovations

Cisco Retail

Wireless connections are ubiquitous and have become a part of our daily lives no differently than electricity. Planning, maintaining, and troubleshooting WiFi networks, optimized for today’s radio coverage and capacity requirements, may not be a simple task for an otherwise seasoned wireless network engineer. . While wireless technologies are ubiquitous, they interact steadily with the physical environment.?

Location 116
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Tapestry combines COO, CFO roles

Retail Dive

The company announced the retirement of COO Tom Glaser, and said Scott Roe will be taking on the title in addition to his current position as CFO.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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PayPal and Venmo Launch New Small Business Grant Program for Emerging Businesses

Small Biz Trends

PayPal is launching a new grant program for emerging small businesses. The Venmo Small Business Grant will provide $10,000 grants, mentorship services, and additional benefits to 20 Venmo Business Profile users. Details. The Venmo Small Business Grant program includes $200,000 in total grant funding. Each recipient will get $10,000, which can go toward various expenses, from rent to digital marketing.

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Breaking down barriers in the Now Economy

Retail Dive

Expand product selection exponentially and hyper-personalize customer experience without increasing overhead.

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The Man That Helped Change IBM

Small Biz Trends

What would it be like to be part of building one of the leading and longest lasting companies during its most explosive growth in America? This week I celebrated my 700 th episode of The Small Business Radio Show with Nicholas (Nick) Donofrio who began his career in 1964 at IBM. Ironically, I started at IBM in 1981 for the first 9 years of my career.

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5 Top Customer Service Articles of the Week 8-8-2022

Hyken

Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. The WOW Factor: How to Deliver an Amazing Customer Experience Every Time by Benny Marotta. (CEOWORLD Magazine) Creating a positive customer experience is key to keeping your target market coming back, whether you’re operating a digital business or a brick-and-mortar storefro

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Whirlpool to acquire Emerson Electric’s food waste disposal unit

Retail Wire

Whirlpool said it would pay $3 billion to acquire Emerson Electric Co.’s InSinkErator food waste disposal business. InSinkErator holds a 70 percent share of the food waste disposal category.

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From revenue drain to loyalty driver: upgrading retail return experiences

Retail Dive

Returns management is an expensive business. Managed well, it’s also key to retaining customers, curbing losses and fueling revenue for the long haul.

Returns 98
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Attempts to draw Cracker Barrel into culture war are just silly

Retail Wire

Cracker Barrel recently added a plant-based sausage to its menu in addition to its pork option. That was enough to drive some to social media to accuse the restaurant chain of somehow caving to progressive thinking. Others responded that Cracker Barrel’s critics could go to the restaurant and eat as much meat sausage as they like.

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How Cisco Partners are Scaling Renewals

Cisco Retail

In follow-up to my recent Customer Success discussion , this month I checked in with two more Cisco Partner leaders in the Americas – Ryan Kingston , Director, Americas Distribution, Lifecycle Services, and Stefania Di Cicco , Manager, CX Renewals – to learn how Cisco partners are scaling their recurring revenue business by leading with a digital renewals strategy.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.