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Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasin
Australian minimalist fashion brand Status Anxiety has launched its first physical location in New York City’s Nolita. The store, located at 248 Elizabeth Street, offers ethically sourced leather goods with a focus on biodegradable materials and environmental impact reduction. It has been designed in a minimalist style, with white as the primary colour.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Walmart will roll out Caroline’s Carts — shopping caddies designed to help those caring for people with disabilities or limited mobility — in stores across the country by early 2025. The carts’ seat holds 35 to 250 pounds ; Walmart will equip each Supercenter with two carts and each Neighborhood Market with at least one. Walmart’s order for approximately 8,000 carts is greater than all Caroline’s Cart orders combined since the company began manufacturing in 2012.
Two years after its launch in the UK, Zara is bringing its Pre-Owned resale and repair offering to the U.S., parent company In d itex announced as part of its half-year 2024 earnings report. Zara Pre-Owned is currently available in 16 European markets and will launch in the U.S. by the end of October 2024. The program debuted in the UK in October 2022 and is integrated into Zara’s stores, website and mobile app.
Two years after its launch in the UK, Zara is bringing its Pre-Owned resale and repair offering to the U.S., parent company In d itex announced as part of its half-year 2024 earnings report. Zara Pre-Owned is currently available in 16 European markets and will launch in the U.S. by the end of October 2024. The program debuted in the UK in October 2022 and is integrated into Zara’s stores, website and mobile app.
Makeup artist turned brand founder Hilary Holmes is challenging traditional beauty marketing tactics that leverage and profit from consumer insecurity through her cosmetics company Holme Beauty. Now, the brand is spreading its message of self-love to consumers across the country via a double-decker bus that just rolled into Sydney after stopping in Melbourne, Geelong, Ballarat, Wagga Wagga and Canberra.
DoorDash continues to add new merchants in the ramp-up to the holiday season. The latest additions to the delivery service including Asian supermarket chain H Mart and beauty brand Aveda , which join fellow newcomer Mattress Firm. These new partners join the more 115,000 non-restaurant stores in North America now available on DoorDash, advancing the company’s mission to move beyond restaurant delivery into the broader realm of “local commerce” (although plenty of restaurants are still available
Amazon will invest an additional $2.1 billion toward its Delivery Service Partner (DSP) programs in the form of safety initiatives, training, driver pay rate increases, value-added services and incentives. The company has invested a total of $12.3 billion since the DSP program, which subcontracts with third-party firms for the ecommerce platform’s expansive delivery needs, began in 2018.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Miniso ’s global brick-and-mortar takeover continues. Over just the last three weeks, the Chinese lifestyle retailer opened its 200 th store in the U.S., unveiled its largest global flagship store in Indonesia and brought its highly successful Sanrio-themed store format to Australia. Miniso’s 200 th U.S. Door Opens in Santa Monica At the end of August, Miniso unveiled its latest U.S. store at the 3 rd Street Promenade in Santa Monica, Calif. — a cultural landmark on the West Coast.
Demand for GLP-1 drugs is soaring as Australians turn to the newly approved products, Wegovy and Ozempic, designed to treat diabetes and obesity – but it also has the potential to create a large market for fillers. After watching how demand for GLP-1 drugs played out in the US market and the discourse that followed online around some of the physical side effects, Australian clinics are already anticipating increased demand for injectables.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Shopper marketing has evolved significantly in recent years, especially within the European grocery retail sector. As consumer behavior shifts and digital engagement increases, understanding the nuances of shopper marketing becomes essential for retailers aiming to enhance customer experiences and drive sales.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Frasers Group has acquired Lancaster’s St Nicholas Arcade as it continues to grow its property portfolio. The 160,000 sq ft. shopping centre is located in the town’s historic centre and welcomes almost four million visitors each year. St Nicholas Arcade lists Next, Boots, Hmv and The Entertainer as some of its tenants. Related Story Frasers Group chief executive Michael Murray said: “At Frasers, we have always been strong believers in physical retail, and this acquisition demonstrates our ongoin
John Lewis will shut its standalone stores on Boxing Day, with only its Trafford and Stratford shopping centre shops remaining open. The majority of Waitrose stores will also shut on 25 and 26 December, The Sun reported, meaning over 300 Waitrose and 37 John Lewis sites will remain closed on Boxing Day. However, some of the premium supermarket’s sites attached to petrol stations will reportedly stay open on Boxing Day.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Braehead Shopping Centre is delighted to announce the upcoming arrival of one of Europe’s leading fashion brands, Mango, set to open this September. Strategically located within the heart of Braehead, the new Mango store will span an impressive 500 square metres, making it the largest in the city. This launch reflects the brand’s strategic commitment to the Scottish market as part of its ambitious UK expansion plans, which includes over 20 store openings planned for 2024.
Unibail-Rodamco-Westfield (URW) has announced a series of new signings across its London centres, showcasing significant growth in the food and beverage (F&B) sector alongside expansions in fashion, footwear, accessories, health, beauty, and home and interiors. This wave of openings highlights the increasing consumer demand for diverse dining options, innovative retail experiences and premium lifestyle brands.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Private equity firm 65 Equity Partners has invested an undisclosed amount in the accessories brand, though founder Scott herself retains a majority stake.
Victoria Leeds, which is owned and operated by Redical, has announced that iconic British heritage and lifestyle brand, Barbour, has opened its city debut store at Victoria Quarter, marking its first New Heritage retail shop outside of London. The new store complements Victoria Leeds’ premium line-up of heritage brands and sets in stone the destination’s position as a principal retail location in the UK.
A Guide on Creating and Using Shopping Bots For Your Business In transforming the online shopping landscape, shopping bots provide customers with a personalized and convenient approach to explore, discover, The post How to Buy, Make, and Run Sneaker Bots to Nab Jordans, Dunks, Yeezys appeared first on Blog.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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