Fri.May 26, 2023

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#RICE23 Sneak Peek: Lindsay Mikos Discusses Omnichannel Programs & Convenience Options

Retail TouchPoints

During this Retail Innovation Conference & Expo sneak peek, Erica Vallecorsa sits down with Lindsay Mikos, Senior Director of Omnichannel Strategy & Programs at Walgreens. Lindsay will be speaking in the Retail Innovation Summit program agenda and will provide an inside look into what’s next for Walgreens, and how its team is prioritizing innovative tech to support omnichannel shopping experiences.

Consumer 295
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American Eagle, Blue Apron and Shopify have dialed back logistics’ ambitions

Retail Wire

American Eagle Outfitters, Blue Apron and Shopify all added logistics services to improve last-mile fulfillment performance. In the end, the three found that their logistics services delivered improved results, but not as much as they expected.

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Immersive Tech for Classified Ads can Increase Online Sales

Retail TouchPoints

In ecommerce, where items can’t be physically examined, product visualization plays a key role. Visual demonstration of a product is a powerful way to convey crucial information to online shoppers and influence their choices. Visual content is particularly important for classifieds’ users, who often doubt the sellers’ reliability and the quality of advertised items.

Consumer 279
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Temu squeezes suppliers and still loses money on U.S. orders

Retail Wire

Temu is putting the arm on suppliers to reduce the costs of goods sold on its platform and it still loses an average of $30 an order even as it takes advantage of a loophole that allows up to $800 in duty-free shipments coming into the U.S.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Vitamin Shoppe Gives Interim CEO the Job Permanently

Retail TouchPoints

The Vitamin Shoppe has named Lee Wright as its new CEO, a position he has held on an interim basis since January 2023. Prior to that, Wright was Chief Commercial Officer of Vitamin Shoppe’s parent company Franchise Group since January 2022, and he previously held C-level positions at Conn’s. Earlier this month, Franchise Group announced that it would be going private.

Marketing 278
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Peak season imports may pick up slightly over last year

Retail Wire

The peak season for imports, August through October, is expected to be up slightly over last year, which was flat from the year prior. “It would be good if this year’s peak season could be a bit better than ’22 considering there was no peak last year,” said Tim Scharwath, CEO of DHL Global Forwarding.

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Microsoft says the U.S. needs to regulate AI

Retail Wire

Brad Smith, president of Microsoft, says the U.S. needs to regulate artificial intelligence technology and should require all federal agencies to put the National Institute of Standards and Technology’s framework in place to use the technology ethically and responsibly.

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Report: Starbucks Union Seeks to Bargain for a National Contract

Retail TouchPoints

Starbucks Workers United is seeking to consolidate talks with Starbucks so that the more than 300 unionized stores can negotiate their first contract, according to HuffPost. However, Starbucks has maintained that since each location unionized one by one, each store should negotiate its own contract. The first organizing efforts at Starbucks started in late 2021, and many workers have yet to negotiate contracts even at stores that unionized more than a year ago.

Location 277
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Walmart adds the University of Arkansas to its free degree program

Retail Wire

Walmart has added the University of Arkansas to its list of 26 colleges where employees can earn free degrees through its Live Better U (LBU) program. Participants in the program are promoted at twice the rate of Walmart workers who do not participate.

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EBBA Architects transforms former jellied-eel restaurant into eyewear store

Dezeen

Local studio EBBA Architects has designed a store for eyewear brand Cubitts that preserves and draws on the original 1930s interior of the traditional F Cooke restaurant on London's Broadway Market. The restaurant, which sold cockney dishes such as jellied eel and pie and mash, had been located on the east London street since 1900 but was given a modernist update in the 1930s.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Dollar Tree cuts profit forecast on lower-margin sales and shrink

Retail Wire

Dollar Tree reduced its full-year forecast as the retailer sees its customers eschewing discretionary purchases for low-margin consumables and other everyday staples. The company also said that shrink, products lost to damage, theft and other factors) continues to weigh on its profitability.

Consumer 147
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“We’re in control now”: What’s next for BWX brands under HealthPost

Inside Retail

Since the collapse of health and beauty giant BWX earlier this year, a number of its brands and businesses have been sold to provide capital for the core business to rebuild itself. Zoe Foster Blake’s popular skincare brand Go-To is reportedly being shopped around by receivers KPMG, though the process has been slow , and Sukin could be next. However, the business’ digital brands, Flora & Fauna and Nourished Life, were snapped up relatively quickly – only a few weeks after BWX went under – b

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Ulta to put fragrance behind locked cabinets in 70% of stores thanks to increased theft

Retail Dive

The beauty retailer, with Q1 sales growth topping 12%, said it’s investing in security guards and police presence in parking lots to deter crime.

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Lower gas prices mean more money in Americans’ pockets

Retail Wire

Americans were paying $5 a gallon on average for gas in early June last year. The average price for a gallon of gas heading into Memorial Day weekend is $3.50. Industry experts expect prices to remain steady through the summer months.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Journeys to close 100 stores this year, move away from malls

Retail Dive

The number is up from a previous estimate of 60 locations and will save up to $40 million, according to parent company Genesco.

Location 119
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Amazon’s action raises concerns about its climate pledge

Retail Wire

Amazon.com, which previously committed to having half of its shipments be net-zero carbon by 2030, as part of its plan to be net-zero across all its operations by 2040.

Planning 100
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Gap Inc. losses shrink in Q1 as sales continue to slide

Retail Dive

Major cost cuts, including the elimination of some 2,300 jobs in recent months, are helping stabilize the bottom line.

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Building AI/ML Networks with Cisco Silicon One

Cisco Retail

It’s evident from the amount of news coverage, articles, blogs, and water cooler stories that artificial intelligence (AI) and machine learning (ML) are changing our society in fundamental ways—and th… Read more on Cisco Blogs

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Mielle signs LSU basketball star Angel Reese as ambassador

Retail Dive

The NCAA athlete’s name, image and likeness deal with the brand will include marketing, social media, events and a limited-edition product bundle.

Marketing 111
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Superdrug cuts price of own brand suncare by 20%

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Leading accessible health and beauty retailer, Superdrug, has today announced that it is reducing the price of its Own Brand suncare range Solait by 20%. The announcement comes after months of rising pressure on the government to remove the VAT on suncare, as the category should be deemed a healthcare essential and not a beauty […] If you want more

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QVC parent company sells Zulily to investment firm

Retail Dive

Qurate Retail said the move will help strengthen and optimize its brand portfolio as part of a larger turnaround strategy.

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Your Guide To All Things Meraki at Cisco Live

Cisco Retail

Unlock more value from Meraki Dashboard By leveraging the power of APIs, you can extend the functionality of the Meraki dashboard — automating tasks, integrating with other services, and creating… Read more on Cisco Blogs

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Weekly Closeout: Dollar Tree margins pressured by inflation, Tuesday Morning IP up for sale

Retail Dive

The dollar chain is seeing a pullback on discretionary purchases, while Hilco Streambank seeks a buyer for the discount home retailer’s assets.

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What to Choose When Expanding Your Business Globally: Local Entity or PEO?

LS Retail

©iStock/Caiaimage/Martin You can establish a presence in a new and unfamiliar market yourself by setting up a local entity. Alternatively, you can partner with a Professional Employer Organization (PEO) to expand into the new market far more quickly with less risk and without needing a full-fledged local presence. Here are some tips to help you decide whether a local entity or PEO is right for your business's global expansion.

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Central Co-op celebrates women to watch and role models for inclusion

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Central Co-op has a culture that both encourages and celebrates Difference Makers across the Society – including annual Difference Maker Awards and ongoing recognition for the brilliant value they bring. The colleagues featured below embody the spirit of this culture by bringing about a step change for inclusion and diversity in the workplace to be [R

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Caledonia Park signs Tommy Hilfiger and Calvin Klein

A1 Retail

Railpen has announced Tommy Hilfiger and Calvin Klein have signed at Caledonia Park, Scotland’s premium designer outlet village, following a record-breaking first quarter for the destination. Global designer lifestyle brand, Tommy Hilfiger, will occupy a 5,000 sq ft store, with Calvin Klein in 4,100 sq ft, both positioned in prime locations within Caledonia Park and due to open this year.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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ICXA retail peer group talks automation, consumer behavior

Retail Customer Experience

The ICXA Retail Peer Group offers retail leaders a rare chance to share insight and talk retail customer experience issues, trends and challenges.

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Optimizing Retail Customer Experience: Proven Best Practices for Success

Rain Pros

In the ever-evolving retail sector, one element remains a crucial determinant of success – customer experience (CX). As customers grow more discerning and expect more personalized, seamless shopping journeys, enhancing your retail customer experience becomes paramount. This blog explores the best practices for optimizing retail customer experience, helping you foster customer loyalty and gain a competitive edge.

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Chowbus: Revolutionizing Asian Cuisine Delivery in the U.S.

Star Miconics

In the ever-evolving landscape of the restaurant industry, food delivery apps have emerged as game-changing platforms, reshaping the dynamics of dining and food consumption. Among these trailblazers is Chowbus, an app revolutionizing food delivery for Asian and prominently Chinese restaurants across the United States. What sets Chowbus apart is its focus on underserved cuisines and smaller, family-run establishments, allowing them to reach a broader customer base while preserving their unique cu

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Beta Arranges $5.8 Million Sale of Freestanding Retail Property in San Diego

Shopping Center

San Diego — Beta Agency has arranged the $5.8 million sale of a freestanding retail property located in San Diego. CVS/pharmacy occupies the 16,972-square-foot building. Adam Friedlander of Beta represented the… The post Beta Arranges $5.8 Million Sale of Freestanding Retail Property in San Diego appeared first on Shopping Center Business.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.