Fri.Aug 18, 2023

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How AI Model Testing and Monitoring Protect Retailers’ Bottom Lines

RIS News

According to the World Economic Forum, retail spending on AI is predicted to grow from $4.9B in 2021 to $52B by 2029. Artificial Intelligence and Machine Learning (AI/ML) have the potential for far-reaching impact on retailers and brands.

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The Oodie recalls Kids Beach products due to fire risk

Inside Retail

Wearable blanket brand The Oodie has recalled its Kids Beach Oodie range due to safety concerns that they may pose a fire risk. According to Product Safety Australia, there is a risk of “serious burn injuries” if the product is exposed to a heat or flame source. The range has been recalled since it does not have the required fire hazard warnings, which goes against the mandatory safety standards for children’s nightwear.

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Strengthening Customer Loyalty in Today’s Market

Retail TouchPoints

The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To stay competitive, retailers need to create and maintain loyal customers; 43% of customers spend more on brands to which they are loyal. Plus, delighted customers quickly turn into loyal brand ambassadors, helping bring in new customers.

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RM Williams opens flagship in downtown Adelaide

Inside Retail

Australian fashion brand RM Williams has opened its flagship store at Rundle Mall in Adelaide. Designed in partnership with Australian interior designers ACRD, the new store marks the brand’s second iteration of a new retail rollout announced last month. The 227sqm store offers distinct sections for each of the brand’s product categories, similar to the previous location established in Perth.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Capturing the Growing Spending Power of Gen Z and Gen Alpha

Retail TouchPoints

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean? And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers? A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers.

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Gig Workers Are Tracking Customers Who Reduce Tips After Delivery by Marking Their Homes on Google Maps

Retail Wire

Gig workers for delivery apps like Instacart are resorting to marking houses of “tip baiters,” customers who promise generous tips but later reduce or eliminate them after delivery, on Google Maps. These workers, who often rely heavily on tips for income due to low base pay, are using this method to help fellow colleagues avoid.

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More Trending

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Perfume brand Flâner opens pop-up in Victoria

Inside Retail

Melbourne-based fragrance brand Flâner has opened its first pop-up in Fitzroy, Victoria. The store boasts five non-gendered eau de parfums, which come in floral, wood, fresh and gourmand options, and a scented candle product made from olive wax called Firenze Leather. Each scent is named after a major ingredient or note used and is paired with an “urban story” it represents.

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TikTok Continues Amazon-like Push into Commerce with Fulfillment Services in the UK

Retail TouchPoints

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. The UK, along with several markets in Asia, was one of the first regions where TikTok Shop commerce functionality was made available. Now the UK also will be the first market for the company’s new logistics program, called Fulfilled by TikTok (FBT).

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How Brands are Innovating the Luxury Retail Experience

Intelligence Node

Predictions and Insights for Industry Leaders While the luxury industry took a while to pivot to digital, the last two years have seen a big uptick in digital investments, including. The post How Brands are Innovating the Luxury Retail Experience appeared first on Blog.

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Pickleball Is a Hit With Millennials – The Average Player Is 35 Years Old — And Over 25,000 New Courts Are Needed To Keep Up With Demand

Retail Wire

Pickleball, a sport combining elements of tennis, ping-pong, and badminton, has become the fastest-growing sport in the U.S. with 8.9 million players as of 2022, an 85% increase from the previous year. To meet the rising demand, a report by the Sports & Fitness Industry Association (SFIA) and Pickleheads suggests that over 25,000 new pickleball.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Christmas Tree Shops to liquidate under Chapter 7

Retail Dive

The retailer’s bankruptcy was converted from Chapter 11 this week, with the judge stepping in to prioritize paying store employee wages.

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Take a Look Inside Wendy’s Tech-Focused New-Look Restaurants. To Collect a Mobile Order You Park in a Dedicated Spot and Collect Your Food From a Pickup Shelf.

Retail Wire

Wendy’s has unveiled its first “next gen” restaurants that prioritize technology and digital ordering, with a focus on drive-thru, dine-in, and digital order pickup. The design features self-service kiosks, pickup shelves for mobile orders, and dedicated parking spaces for delivery drivers. These tech-focused restaurants aim to meet the increasing demand for digital sales, and by.

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Cisco and Accenture Deliver SAP Operational Intelligence

Cisco Retail

SAP availability has traditionally been measured based solely on whether the application is up and running, commonly referred to as uptime or system availability.

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Walmart vs. Target: When It Comes to Groceries It’s Not Really a Competition

Retail Wire

Walmart’s strong sales growth in the last quarter, in contrast to Target’s decline, is largely attributed to Walmart’s dominance in the grocery sector. One in four U.S. grocery dollars are spent at Walmart, making it a major player in the industry. Walmart’s focus on grocery staples and in-home meal options, along with its popularity among.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Wilko launches second sale as administrators weigh up bids

Retail Gazette

Wilko will launch a new sale offering further discounts on hundreds of products in its stores today while administrators weigh up rescue bids. The discount chain, which collapsed into administration earlier this month, is slashing the prices of products even further as part of a separate “secondary” sale, The Sun reported. It comes on top of the administration sale, which the retailer launched in its 400 stores last week.

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Exclusive: H&M Says It Will “Phase Out” Sourcing From Myanmar

Retail Wire

H&M, the world’s second-largest fashion retailer, has announced its decision to gradually cease sourcing from Myanmar due to reports of labor abuses in the country’s garment factories. The move follows similar decisions by brands like Inditex (owner of Zara), Primark, and Marks & Spencer to sever ties with suppliers in Myanmar. H&M cited the increased.

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Express plans layoffs, reverse stock split

Retail Dive

The apparel retailer, which is cutting 150 jobs, said it continues to take action to improve long-term growth.

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Nike v. Adidas: Soccer World Cup Sponsors Gear Up for England, Spain Finale

Retail Wire

As England and Spain compete in the Women’s World Cup final, their sponsors Nike and Adidas are hoping to capitalize on the potential multimillion-dollar sales boost that comes from sports sponsorship. In 2019, Nike’s World Cup-winning U.S. National Women’s Team jersey became the top-selling soccer jersey ever sold in a single season on its website.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Foulkes elected to Costco board

Mass Relators

ISSAQUAH, Wash. – Costco Wholesale Corp. announced the election of Helena Foulkes to its board of directors. Foulkes is a former CVS Pharmacy president with more than 25 years of experience at the pharmacy retailer. After leaving CVS in early 2018, she joined Canada’s oldest retailer, Hudson’s Bay Co., as its first female chief executive officer. HBC’s chains include its namesake in Canada, Saks Fifth Avenue in the United States and Galeria Kaufhof in Germany.

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Blue Shield of California Looks To Cut Reliance on CVS, Taps Amazon

Retail Wire

Blue Shield of California is shifting away from most of CVS Health’s pharmacy benefit management (PBM) services and is partnering with Amazon, Mark Cuban’s Cost Plus Drug Company, and others to reduce drug costs for its insurance plan members. While Blue Shield will still use CVS Caremark for managing specialty drugs, it plans to save.

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Bark approves share repurchase program of up to $7.5M

Retail Dive

The pet care brand's long-term debt reached $81.4 million in Q1 and revenue declined 8% year over year.

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Ross Stores Raises Annual Forecasts on Strong Demand From Bargain-Hunting Shoppers

Retail Wire

Off-price retailer Ross has increased its annual sales and profit forecasts after surpassing quarterly estimates. Bargain-seeking shoppers looking for discounted clothing and shoes amid inflation and rising household costs have boosted demand for Ross’ products. The company’s strong product assortments, particularly in the back-to-school category, have also contributed to its success, with Ross’ foot traffic.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Petco expands DoorDash partnership, enhances app

Retail Dive

Over 10,000 of the retailer’s products for pets including dogs, cats, fish, reptiles and birds are available on DoorDash Marketplace.

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Signpost reminds us that great things are possible through collaboration

Cisco Retail

This blog was written by Andre Heller, Program Director of Signpost.

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Quip launches vitamin-enhanced mints

Retail Dive

The new product builds out the portfolio of the DTC oral healthcare brand, which became known for its toothbrushes.

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Retailers gear up for sales surge ahead of women’s World Cup final

Retail Gazette

Retailers across the UK including Boohoo, Waitrose and Ocado are set to enjoy a boost in sales as football fans prepare for the Women’s Fifa World Cup final this weekend. Analysis by Boohoo reveals that searches for ‘Lionesses kit’ soared 3,981% above the average volume in the last 90 days as England prepares to go head-to-head against Spain on Sunday.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Weekly Closeout: Target faces ESG lawsuit, BeautyStat names chief marketing officer

Retail Dive

The suit filed by a Target stockholder alleges that the retailer misled shareholders over the effect its ESG efforts would have on its performance.

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Cisco Full-Stack Observability Platform: Rapid Development and Partner Collaboration

Cisco Retail

Collaboration was key in the development of the platform In June 2022, Cisco announced plans to develop Cisco Full-Stack Observability (FSO) platform, expanding upon the foundations set by… Read more on Cisco Blogs

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Tapestry revenues decline in North America

Retail Dive

Coach, Tapestry’s largest brand, was the highest performer during the quarter, and it showed a 3% sales increase to $1.2 billion.

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Back to School Retail Guide: Expert Tips, Latest Trends, and Predictions

RETAIL MANAGEMENT SOFTWARE

As summer vacations wind down and the anticipation of a new school year grows, retailers are gearing up with back-to-school retail ideas for the annual shopping rush. This critical period not only marks the return to classrooms but also signifies a significant revenue opportunity for businesses in the retail sector. Unpredictable inflation has significantly impacted parents’ spending behavior.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.