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Retail is an ever-evolving industry and 2024 promises to bring a new wave of changes and trends that will reshape the way businesses operate. While these trends might manifest differently across various markets, they share common elements that impact retail globally. In this article, we will delve into five key retail trends for 2024, and more importantly, we will explore the strategies and actions manufacturers, suppliers, and retailers should consider to harness these trends for their benefit.
Gaggenau has opened its first Sydney flagship covering 260sqm on Crown Street in Surry Hills. Gaggenau Sydney features a range of products including the 400 series cooktops, ovens and wine cabinets. The store, designed by Munich-based studio 1ZU33, takes inspiration from the brand’s relationship with the culinary arts and the hospitality landscape that defines the inner-city suburb.
Gwyneth Paltrow’s Goop brand has typically been synonymous with “exclusivity” and even “elitism.” But now, the actress is attempting to re-engage with everyday consumers by launching a new beauty brand that will be sold at Target and on Amazon starting Oct. 22, 2023. Aptly called Good.Clean.Goop , the line features a collection of 14 products, from a foaming jelly cleanser to exfoliating scrubs and daily “chews” for beauty, skin and even mood.
Luxury fashion retailer Oroton has introduced a rental service in collaboration with technology and logistics company Rntr. Customers in Australia can now rent Oroton clothing and accessories directly from the brand’s website, with new products introduced on a monthly basis. “To complement our commitment to quality and utility, it was only natural for the business to expand into rental, extending the lifespan of our products while offering an accessible experience for our customers,
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
American Eagle Outfitters (AEO) has appointed two executive leaders to replace COO Michael Rempell following his previously announced departure. Former PVH and Gap executive Sarah Clarke has been named Chief Supply Chain Officer, and J.Crew veteran Valerie van Ogtrop will join AEO in the newly created role of EVP of Brand Operations, both effective Oct. 30, 2023.
Fashion retailer Sosandar has signed deals with The Iconic in Australia and The Bay in Canada to start its e-commerce operations in these countries as part of its overseas expansion. Retail Gazette reported that the British clothing brand is seeking to begin selling online in Australia and Canada in the fourth quarter of the current fiscal year ending March 31.
Online return fraud cost U.S. retailers $22.8 billion in 2022. For every $100 in returned merchandise accepted, U.S. retailers lose $10.40 to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.
Online return fraud cost U.S. retailers $22.8 billion in 2022. For every $100 in returned merchandise accepted, U.S. retailers lose $10.40 to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.
In the ever-evolving world of retail, adaptability isn’t just an advantage — it’s a necessity. Today’s consumers seek immersive experiences that transcend the digital realm and come alive in physical spaces. The digital revolution has certainly elevated consumer expectations, posing a unique challenge for retailers: translating this digital vibrancy into their brick-and-mortar environments.
Petstock may be required to divest several of its recently acquired pet retail businesses due to significant competition concerns raised with the Australian Competition and Consumer Commission (ACCC) amid Woolworths’ proposed acquisition of a 55 per cent stake in the company. Petstock, Australia’s second-largest specialty pet retailer, acquired Best Friends Pets, Pet City, Animal Tuckerbox, and Pet and Aquarium Warehouse in Eltham, Victoria between 2017 and 2022, deals which the ACCC was n
Victoria’s Secret and Pink have launched their first collections of intimates for women with disabilities, called VS & Pink Adaptive. The brand’s parent company, Victoria’s Secret & Co., partnered with GAMUT Management, a consulting and talent management company working with and for people with disabilities, to develop the go-to market strategy surrounding the collection.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Melissa & Doug toys and costumes have been in homes and schools around the world for decades. (If you are a parent, you likely have at least one Melissa & Doug toy.) The brand has built incredible equity and loyalty over 35 years thanks to the advocacy of child development experts and educators. It also has grown consistently thanks to an expansive wholesale network and presence on Amazon.
Private equity firm Cinven is reportedly mulling the sale of British footwear brand Kurt Geiger for a suggested price of GBP400 million (US$486 million). The company is working with advisers at Bank of America on a prospective auction, according to Sky News. The sale is believed to begin in the coming months, attracting luxury goods groups and other buyout firms.
Two of Target ’s top executives — COO John Mulligan and Chief External Engagement Officer Laysha Ward — have announced plans to retire. Mulligan will remain in his role until February 2024, at which time he will transition to a strategic advisor role until his official retirement in February 2025. Ward will transition to a strategic advisor role immediately through her retirement in April 2024.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Iconic British retailer Marks & Spencer (M&S) recently opened the doors to its 16th store in Malaysia, cementing its already significant presence in the Southeast Asian market. Spanning 7,000 square feet, the store at Aeon Mall Tebrau City in Johor Bahru aims to redefine the shopping experience with its modern interior and diverse product offerings – from fashion to food.
Running a salon or spa business can be exciting but equally challenging. Competition is rife, and standing out from the crowd often involves more than just offering top-notch services. Whether you’re gearing up to launch your venture or looking for ways to boost your existing business, we’ve compiled an essential guide filled with tried-and-tested key tips that can propel your salon or spa forward in this competitive and tricky landscape.
Since filing for bankruptcy last week, pharmaceutical retail chain Rite Aid has received interim approval to access up to US$3.45 billion in debtor-in-possession financing and continue delivering healthcare products and services and to continue paying its vendors, employees, and suppliers. However, the company has raised concerns about its ability to remain in business after it said in a regulatory filing on Wednesday that its ability to continue is dependent on successfully emerging from its Ch
Pepco Group has announced plans to open 400 new stores over the next financial year, as part its refocused strategy. The group unveiled its “key focus areas over the near term” before its capital markets day today in Warsaw. Pepco Group confirmed its plans to strengthen its place in key markets and scale the company across Spain and Italy.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
US marine apparel label Smallwoods Yachtwear has partnered with Quality Marine Clothing (QMC) to roll out into the Asia Pacific region. The collaboration aims to capitalise on the respective strengths of both companies and expand their reach in the marine clothing market. Smallwoods Yachtwear, established in 1981 in Fort Lauderdale, specialises in functional uniforms tailored for the yachting industry. “We are really excited about this new partnership, paving the way to the global expansio
New Look has successfully completed a £100m debt refinancing deal with Wells Fargo set to help the business during a tricky trading environment after posting a full-year loss before tax despite revenues rising, Retail Week reveals. Revenue rose from £839.6m in 2022 to £844.7m as the fashion retailer prioritised full-price sales while the business also recorded a 67% increase in adjusted EBITDA for the full year, from £25.2m to £42.2m.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Asda co-owners the Issa brother have denied taking money out of the supermarket as the pair defended the the retailer’s complex ownership structure. Mohsin Issa’s denial was part of a response to the House of Commons Business and Trade Committee following a hearing back in July. The Telegraph reports that Issa countered allegations suggesting that he and his brother Zuber distributed dividends to themselves from Asda following their £6.8bn acquisition in 2021.
The VS & Pink Adaptive innerwear collection is designed for people with disabilities and features magnetic closures, front adjustable straps and sensory-friendly fabrics.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The retailer’s incoming chief is targeting out-of-stocks, shrink and other inventory management issues after a year of choppy operating performance, analysts say.
Specialty tea retailer Boba Tea Company is elevating its workforce strategies, tapping into artificial intelligence to power its HR and payroll efforts.
The athletics retailer, which now projects an operating loss of 100 million euros for the year, said its core business also did better than expected in Q3.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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